Is The View Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at The View Lodge?

Self parking is free at this property.

What time is check-in at The View Lodge?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Does The View Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is The View Lodge located?

Situated in the suburbs, this lodge is within 2 mi (3 km) of Victoria Falls National Park, Zambezi River, and Victoria Falls. David Livingstone Statue and Zambezi National Park are also within 3 mi (5 km).

The View Lodge Reviews, Deals & Photos 2025

4/10 Poor

Cleopas

2022/8/28

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertising - not worth the $$

This lodge needs a lot be desired. What attracted us was the price & pics. Only to be disappointed. Positive thing: Employees were good. Doing their best to make us comfortable. Bravo to Cindy. The negatives: - no soap in the bathroom. I requested & was told that the place does not provide - no toilet paper. - no hangers in the closet - outlets were not working. Only connection was fridge & TV - AC was installed but not working - no TV channels - poor breakfast

Stayed 2 nights in Aug 2022

4/10 Poor

Kennedy Marco

2022/6/29

Disliked: Staff & service, amenities, property conditions & facilities

It’s not an hotel at all in the real sense of the name.

Stayed 2 nights in Jun 2022

8/10 Good

Pfungwa

2022/5/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Staff was amazing and very helpful. Will definitely recommend 👍

Stayed 2 nights in Apr 2022

6/10 Okay

Tatenda

2022/5/7

Liked: Staff & service

Overally, the place was ok. However, There was so much noise in the corridor from staff members. You hear them talking/yelling/laughing loudly whilist you are trying to sleep. And there was no toilet paper or soap in the bathrooms had to use ours. The tv remotes do not work at all

Stayed 3 nights in Apr 2022

6/10 Okay

Verified traveler

2019/9/17

Liked: Staff & service

Stayed 4 nights in Sep 2019

8/10 Good

John

2019/8/6

Liked: Cleanliness, staff & service, room comfort

Economical

Great service and price. A little out of the main part of town

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

2019/3/16

Liked: Staff & service

Disliked: Property conditions & facilities

It appears to still be under construction. The room was ok for the money. The included breakfast was fair but slow in coming out. A taxi drive from the downtown area or the falls park so be aware. They do a good job of booking the various tours but try to pay ahead and get vouchers to avoid anxiety

Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

2019/3/16

Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

2019/1/26

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CUSTOMERS BITTERLY COMPLAINED. WE HAVE ALREADY E-MAILED TO EXPEDIA.

Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

2019/1/21

Disliked: Cleanliness, staff & service, property conditions & facilities

Construction site and false advertisment. Don’t stay here.

Stayed 6 nights in Jan 2019

8/10 Good

Verified traveler

2019/1/7

Liked: Cleanliness, staff & service

Great service and hosts .though they were under renovation they made sure it dies not interfere with our sleep as most happened at day when we would be out.

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

2019/1/4

Liked: Staff & service

Friendly staff at the view, just that it is under renovation / extension so there are some dusty areas you pass through to our room. Not all rooms though. There was no hot water in our room but the manager was sweet enough to explain to us that it was a new room that was being used for the first time. Generally it was fine and I think when completed it will be perfect.

Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveler

2018/11/4

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

Disappointed

Avoid this place, The fridge wasn’t working and the tv showed black and white pictures.The girls who work in the kitchen seems to have different prices for the menu. Ordered sweet and sour chicken instead we got rice with uncooked chicken which we sent back. The price of sandwiches went up from $6 to $10 overnight and only to be told after we had eaten when we were about to pay. Also we were given stale bread for breakfast see pictures. We paid for a trip then cancelled as the price had changed from Zim dollar to USD when we asked for our refund we were told we need to pay $20 charges just for a refund only to find out later when we asked one of our relatives that it was not true. The owner/ manager very crafty charged us $30 for transport to go to The Boma only to find out when the driver was being paid that it was $20. If you stay here book your own excursions as she puts extras on.

Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

2018/10/30

Disliked: Cleanliness, property conditions & facilities, room comfort

When we arrived they only had one room and not the two we booked. The owner was very nice and took us to the Falls and to a restaurant. Very friendly staff. The room did not look like the picture and was not yet finished. They are still busy building the establishment. No aircon but did bring us a fan. Room was clean but not finished and all tiling done.

Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

2018/9/22

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had no hot water for 2 if the 3 days no plug in or mirror in bathroom the whole complex is unfinished no light bulbs in sockets in room this was not even up to backpackers standards never stay here

Stayed 3 nights in Sep 2018

6/10 Okay

Linda, Calgary Canada

2018/8/23

Liked: Staff & service

Disliked: Property conditions & facilities

If this property was advertised appropriately we would give it 5 stars but it is falsely advertised showing the best room and the completed portion of the premesis when in fact it is much different. We made the best of it and the staff (prettay) compensated for the things lacking in the room. Breakfasts were delicious and anything the staff could do for us during our stay was done with kindness and sincerity.

Stayed 2 nights in Aug 2018

4/10 Poor

Ramesh, Warwick

2018/7/29

Liked: Staff & service

Disliked: Property conditions & facilities

Basic hotel with pleasant staff

This hotel has basic facilities. The toilet seat was broken, there was a broken ventilation grill in the wall, the door in the corridor leading outside wouldn't close and the standard of workmanship was generally poor. WiFi was OK and the water was hot. Victoria falls was busy so we were in a tight spot when booking. This is essentially what you'd expect as a backpacker.

Stayed 2 nights in Jul 2018

2/10 Terrible

G, Gaborone

2018/7/6

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fake advertisement

Dissapointing nd realy terrible.no reception area,still ubder construction,bath tub plumbing nt done,took close to an hour to get hot water,bathroom dirty,shower door not completly closing

Stayed 1 night in Jun 2018

6/10 Okay

Pinimidzai

2017/12/28

Liked: Staff & service

Disliked: Cleanliness, room comfort

Nightmare at the View Lodge

We had a nightmare experience at this lodge. At first we were taken to a dirty and smelly room, and were only 'upgraded' to a better room after complaining and requesting a cancellation for the booking. However, we still were asked to top up with $20. I advise other visitors/guests not to rely on the photos they see online for the View Lodge, they are deceptive. The place is still largely a construction site and lacks general cleanliness. I should commend then staff members who work at the a lodge that they are trying their best under the circumstances but seem to be let down by the owner. Management is responsive and willing to engage when complaints are made. They should be credited for that too. It was an appalling experience for my small family. Thank you

Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

2017/11/15

Disliked: Property conditions & facilities

No aircon in room. No hot water in shower. Staff very friendly. Breakfast was good.

Stayed 3 nights in Oct 2017

10/10 Excellent

Delah, Brooklyn Park, MN

2017/10/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Affordable Hotel

The lodge was very nice and and all the staff are very welcoming. Our stay was very pleasant and my daughters loved the spacious rooms. The staff were also very personal and gave us lots of suggestions of how to make it good in the town and places to get deals, where to eat etc.

Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveler

2017/8/28

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE !!!

Hôtel non terminé, encore en construction- inexploitable. Pas d'accueil. Terrible, à éviter absolument

Stayed 2 nights in Aug 2017

6/10 Okay

PAUL

2017/4/28

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

PLACE WAS ONLY HALF FINISHED AND WE WERE LIVING ON A CONSTRUCTION SITE

4/10 Poor

sunshine, canada

2017/3/23

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

location was close to city centre.

If you are looking for low budget accommodation this would be ideal. However, our one night stay was comfortable. When the construction is completed I would definitely consider staying there.

2/10 Terrible

Verified traveler

2017/3/14

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Great Staff, but Where's the Lodge?

Staff were super friendly and helpful. Sad, because they need to go work in a real lodge. This place is under construction, and only renting out a few rooms in a large, ugly construction scene. One of the four outlets in the room worked, so we ended up moving the bed to connect a required CPAP. Lighting is provided by bulbs sticking out of bare walls. Shower has no hot water, and a tub with no plumbing. Linen is typically third world, sheets that don't fit and soon end up in a ball.

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