Let me start by saying that the staff was super nice, helpful and professional. While this is a budget hotel and there were some good things, the few bad things kind of killed the positives. The bed was terrible. A low end, old budget mattress that the put a 2" soft foam "topper" on. This only served to fold up and it felt like sleeping in a hammock. Other things were smaller issues, like no shelf or anything like that in the shower (so everything needed to sit on the shower floor) and some minor repairs needed to be done. However, they did make an obvious effort to modernize the rooms and it was very clean. The show itself was new, there were outlets available to plug things into and it had modern hard flooring. If it were not for the bed, I'd increase a star but let's face it, the bed is one of the most important parts of the hotel room. The staff is what keeps it up to 3 stars (otherwise it would be 2).