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"The hotel was nice enough and we enjoyed walking the trails to the waterfall. However, I would NOT recommend this hotel, particularly the Villa Prima Mountain View suite. We were kept awake by multiple dogs barking nearby for several hours and spoke to the front desk about the problem twice before being given a different room to sleep in. There were no fans available in the room for white noise and despite the windows being closed, we could hear sounds from outside very loudly. This was a big disruption to our stay as we were just there for one night before our flight out of San Jose. Staff were apologetic but not proactive. We were also charged $72 for three margaritas at dinner, $10/drink for the margarita mix plus $14/drink for Don Julio tequila. "

"We stayed the night before our departure. Located close from the airport and right next to the mall. We enjoyed their buffet style breakfast. The shuttle takes you to the airport every 30 minutes which was very convenient for us since we didn’t have a car."

"Lovely tranquil setting not too far from the airport but away from the city bustle. The rooms were spacious and comfortable and the staff kind and helpful. The property has a lovely garden with a small trail. The central areas and dining room feel slightly dated."

"Very interesting rooms but the overall experience suffered due to the poor quality or state of the mattress. It created a very difficult sleep situation for 3 consecutive nights. Very unfortunate."

"We throughly enjoyed our stay at this property. Staff were easy to deal with and very friendly, polite and knowledgeable. Location worked well for our purposes. Breakfast was good and quickly served. Property was well cared for and clean."

"It was a good hotel for the night."

"Good hotel and great location for flying in/out of SJO. Airport shuttle runs every 30 minutes starting at 4:00a.m.."

"The host was very kind, helpful and was very attentive when it came to helping out "

"This property was absolutely amazing. The staff was extremely nice and accommodating. The property was stunning. The room was fantastic. This place is paradise."