Search Town Houses in Val d'Elsa

"Below expectations for the price – nice location but disappointing experience We stayed for three nights in early April as a couple. During the same trip, we stayed in other agriturismos in a similar price range, and this one unfortunately did not compare well in terms of value and overall experience. The location near San Gimignano is very nice, with pleasant countryside views. However, the service and overall guest experience felt quite limited. Key issues: • Breakfast (€20 pp): limited and inconsistent selection (e.g. stale croissants, very basic fruit unless requested, no plain yogurt, eggs gone cold) • Short breakfast window (until 10:00), creating a rush with slow replenishment • Staff appeared very stretched, resulting in a lack of welcome and a tense atmosphere • Accommodation: annex building requires driving to the main property for meals; not very convenient • Kitchen available but guests asked not to use it • Dinner: fixed menu with no choice; food was good but simple; service felt canteen-like and not particularly atmospheric • Other points: • Pool remained covered despite warm weather • No takeaway breakfast offered for early departure (despite we paid for it) • Complimentary wine (Expedia Gold benefit) only offered at check-out, hence not able to enjoy it) Positives: • Nice setting and views • Comfortable bed • Good house wine Overall: While the property itself is pleasant, it felt more like the hotel prioritise their convenience. "

"Enjoyed the breakfast, the staff was friendly and helpful. The location was convienient and just around the corner was a great vista."

"Great Toscana hotel"

"Enjoyable vibes. Nice staff "

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"We loved it! The property is beautiful, the staff are wonderful, and the breakfast was probably the best we have ever seen in Italy. So many choices. It’s an easy uphill walk to the center and it takes only 10 minutes."

"Parking is tricky, but we found a free parking lot close by. Check-in was easy and Livia was a gem full of helpful tips and resources. Check out - the front desk guy wasn’t very helpful. We paid the city tax in cash and wanted our change in coins - just a few coins to use in town- very much needed in Italy and he wasn’t willing to provide coins or even break a ten. He offered no assistance. Overall the room, spa and property is nice. No restaurant during off season, but the breakfast provided was excellent."

"It was perfect accommodations , the staff was extremely kind and helpful for anything needed and the facilities were exceptional . They took their time to help me with a small explanation when i inquired about my final billing and cleared up any confusions i had in a timely manner without delay via email . Would love to revisit and will be telling friends and family of our experience . "

"We recommend the Toscana Ambassador to everyone, as we had a great experience with its cleanliness, hospitality, friendliness, and an extraordinary breakfast, with excellent service from Ada & Julia and the rest of the crew, from the front desk to room service. If you ever visit Poggibonsi, Tuscany, stay here with no hesitation. "