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Reviews of Richmond Hotel Utsunomiya Ekimae Annex

3.5 out of 5
Richmond Hotel Utsunomiya Ekimae Annex
3-6-5, Ekimae-dori, Utsunomiya, Tochigi

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 196 reviews" "
Rating 8 - Good. 74 out of 196 reviews" "
Rating 6 - Okay. 18 out of 196 reviews" "
Rating 4 - Poor. 3 out of 196 reviews" "
Rating 2 - Terrible. 1 out of 196 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Babak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Mar 2024

6/10 Okay

John Michael

Business traveler
A rather old business hotel with machine assisted checkin. Room size is good and generally well taken care of but age is taking it’s hotel visually etc.
Stayed 1 night in Jul 2022

10/10 Excellent

Nishiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of Sockets to charge Electronic Devices,Clean beds.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Jonnel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Marlon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Suphattra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Hsien Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good but the room is pretty small for two travelers.
Stayed 1 night in Sep 2019

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was bigger than normal Japanese bed, which was nice.
Stayed 2 nights in Nov 2018

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and Hotel
It was pretty luxurious hotel to stay! I really love the room size with cozy structural design, and the location has great agglomeration of shopping mall, train station, and tasty restaurants! Great breakfast and amenities as well!
Stayed 1 night in Oct 2018

8/10 Good

ヒサミチ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ビジネスホテルにしては行き届いてて優かと思う
Stayed 1 night in Apr 2024

10/10 Excellent

クニオ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飲食店が近くにあるので便利でした。
Stayed 1 night in Apr 2024

8/10 Good

まゆみ

立地もよくスタッフのみなさんもみんな優しかった。 暖房のききが最初が遅く寒かった。 少し汚れているところがありそこは残念に思った。
Stayed 1 night in Apr 2024

10/10 Excellent

Akito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

SHINICHI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

サオリ

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
この度の滞在ではお世話になり有り難うございました。 気がついた点は、ベットの掛けるものが薄くて、寒かった。毛布をお借りして丁度良かったです。エアコンの調子もスムーズでなかったのが残念でした。 朝食のバイキングは、種類も多く美味しく頂けて良かったです！
Stayed 2 nights in Mar 2024

10/10 Excellent

Yoshiki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔できれいなホテルでした．部屋も広くて快適に宿泊できました．宇都宮駅から近いのも良かったです．
Stayed 1 night in Jan 2024

10/10 Excellent

ケンタロウ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Nov 2023

8/10 Good

JUN

Stayed 1 night in Nov 2023

8/10 Good

Hiroyuki

Stayed 1 night in Nov 2023

10/10 Excellent

kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

6/10 Okay

Naoki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
空気清浄機のコンセントを差そうとしたところ、壁にめり込んでしまったので、テーブルコンセントに差し直すことがあった。 テレビのリモコンの反応が悪く、画面左下に向けないと映らなかった。
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
駅から近くてよかったし、新築のようで清潔でした。 防音は必ずしもよいとは言えず、隣か階上の客の歩く音や救急車のサイレンが騒がしかったです。
Stayed 1 night in Oct 2023

8/10 Good

まさき

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
細かいところまで親切にしていただき、助かりました。ありがとうございます。
Stayed 2 nights in Oct 2023

8/10 Good

Naoki

Stayed 1 night in Oct 2023

10/10 Excellent

Keisuke

Stayed 1 night in Sep 2023

10/10 Excellent

MEGUMI

Stayed 1 night in Sep 2023

8/10 Good

トモヒロ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

ありひこ

Liked: Cleanliness, staff & service, property conditions & facilities
よい
Stayed 1 night in Aug 2023

8/10 Good

ヨシミ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました 急きょでしたが、部屋、サービス、対応、満足です
Stayed 1 night in Aug 2023

10/10 Excellent

NOBUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

KOJI

Disliked: Staff & service
Stayed 1 night in Feb 2023

8/10 Good

SEITARO

Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

MAYUMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で気持ちよく過ごせました。
Stayed 1 night in Jan 2023

10/10 Excellent

HYUNGMIN

Stayed 3 nights in Jan 2023

8/10 Good

SAORI

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

TOSHIO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

NOBUHIKO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近くて便利です。コンビニもすぐです。
Stayed 2 nights in Aug 2022

8/10 Good

やすとし

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の鍵となるルームカードを使ってエレベータを待っていた先客の老夫婦が使い方がわからず使用を諦め出てきたのを見て改善すべき点と感じた。 個人的には満足感を感じて宿泊できました。
Stayed 1 night in Aug 2022

6/10 Okay

OSAMU

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
残念ながらガウンが臭くて、キツかった。
Stayed 2 nights in Aug 2022

10/10 Excellent

RYOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗なホテルで過ごしやすかったです。
Stayed 1 night in Aug 2022

10/10 Excellent

takayuki

Stayed 1 night in Apr 2022

8/10 Good

TERUJI

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Sachiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Kiichi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素泊まりでしたがきれいなホテルで快適
Stayed 1 night in Jun 2022
Response from リッチモンドホテル宇都宮駅前ANNEX on 2022/6/30
この度はリッチモンドホテル宇都宮駅前アネックスにご宿泊いただきまして、誠にありがとうございます。 きれいなホテルで快適とお褒めのお言葉を頂戴できまして大変嬉しく存じます。 私どものホテルでお過ごしいただく間お仕事やご旅行の疲れを少しでも癒すお手伝いができておりましたら幸いでございます。 これからもお客様からのお声に真摯に耳を傾け、 変わらぬサービスとおもてなしでお客様をお迎えいたします。 お客様にまたお会いできます日を心より楽しみにしております。 フロント　手塚 支配人

8/10 Good

mitsue

Stayed 1 night in Jun 2022