Ugena Vacations

"Excellent stay with outstanding staff and facilities. The team was very friendly and attentive, and the hotel amenities were amazing (the bedroom and shower). The breakfast was especially impressive with a great variety and high quality options. I would definitely stay here again."

"Lack of intrusion and fully supportive. As an adult should, I like to keep my own room tidy and the staff fully accommodated this. I spent too long at breakfast as the food and presentation reflected more than just 4 stars. It was an amazing feeling just walking out to the Palace Square in front of the hotel. Try the Fuela cafe just around the corner."

"El primer día me dieron una habitación con el aire acondicionado sin funcionamiento, me indicaron que me iban a cambiar de habitación luego que el técnico tenía que revisarla. Pasé una noche terrible en verano con el calor de Madrid tuve que abrir las ventanas La gente de servicio muy odiosa. Se me perdió una blusa color blanco que compré en Zara y una media de la circulación. Un caballero entró a mi habitación sin tocar la puerta, iba a realizar el servicio de limpieza cuando me indicaron al...

"El hotel por dentro estaba bien, pero la subida estaba horrible."

"The property was excellent! Staff was amazing, and the rooms were comfortable and very well appointed. I would absolutely be staying at Only You again."

"The staff was amazing. I was celebrating my 50th birthday and they surprised me with a champagne And an upgraded room!"