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Reviews of Ubud Tropical Garden

3.5 out of 5
Ubud Tropical Garden
Monkey Forest street, Ubud, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 121 reviews" "
Rating 8 - Good. 51 out of 121 reviews" "
Rating 6 - Okay. 8 out of 121 reviews" "
Rating 4 - Poor. 0 out of 121 reviews" "
Rating 2 - Terrible. 2 out of 121 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Jinhee

Stayed 1 night in Mar 2023

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
This place is practically next door neighbour to the Monkey Forrest - so that can be a mixed blessing - but for me it is all positive. The location is amazing - central and walkable to everything I need. I found the reception staff very helpful. I would happily stay again.
Stayed 6 nights in Nov 2022
Response from Eka on 2022/12/14
Dear Mr. David Thank you for your nice review, we hope we can welcome you again at Ubud Tropical Garden

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great little spot, comfortable and large room! Pool was in good shape and clean. The location is very walkable to many restaurants/shopping/bars. It is also right next to monkey forest, and those monkeys are a**holes. If you leave anything on your patio they will mess with it. The staff are super helpful and friendly, the restaurant was good, overall would recommend. Monkeys 0 stars
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 1 night in May 2021

8/10 Good

Robert, Perth WA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent location great. Close to restaurants shopping massages and coco supermarket. Not 5 star but very clean and comfortable.
Stayed 14 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities
Good location,nice room but a little noisy if room ia close to street. Ac adequate
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The room we were allocated was mot shown on their website and was nowhere near as nice as the ones shown. There was a lot of traffic noise as we were right on the road and the noise of the scooters made sleeping difficult.
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 9 nights in May 2019

8/10 Good

Ray

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Apr 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall opinion
Really good hotel with very friendly staff
Stayed 3 nights in Jan 2019

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel! Pool is amazing with a fab view! Right next to the monkey forest, so you get monkeys wondering around the hotel. The staff were so lovely and helpful. Spoke brilliant English and arranged us day tours around Bali! Loved our stay 😀
Stayed 10 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Cham Sum Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Nichole, Cairns Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small hotel. Rooms are beautiful & hv the best shower. Very close to monkey forest, easy walking to markets & restaurants. Big supermarket just up the round to get supplies. Would definitely stay again.
Stayed 4 nights in Sep 2018

10/10 Excellent

Krystal

Highly recommend.
Amazing staff. Clean spacious rooms. Comfortable bedding. Working air con. Great location. Food delicious & authentic. Next door to the monkey forest, some would even come & have a play around the pool. Will 100% stay here again. Very happy with this hotel.
Stayed 3 nights in Aug 2018

10/10 Excellent

Val, Forest Hills, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a 5 minute walk from the Yoga Barn which was perfect for me. And a minute from the Monkey Forest. It was a beautiful place to stay Balinese style and very reasonably priced. I loved the bed with mosquito net it made me feel like royalty. The staff was helpful and welcoming. All around I really enjoyed my stay here. It was perfect for what I needed doing a 3-day Cleanse at Yoga Barn.
Stayed 4 nights in Aug 2018

8/10 Good

suzanna, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in center
Hotel has clean pool, adequate breakfast , lovely staff and a rice paddy to look at whilst eating ! . Next door to Monkey Sancuary and close to bars restaurants and shopping. Scooter hired for about £3 per day and really lovely staff. Maybe the room is a teensy but dated but overall nothing to complain about. Ubud has lots of shops and restaurants.. recommend the bike ride down from the volcano with visit to rice paddy and unbelievable fruit/veg plantation on way ( owner gave me aloe Vera leaves and plants to help with dermatitis.. great trip .. but be warned Ubud seems to be cloudy for much of the time (& traffic crazy!) Suzanna
Stayed 3 nights in Aug 2018

8/10 Good

Ken

Liked: Cleanliness, staff & service, room comfort
Small, nice and friendly
Staff were fantastic, we were provided with transport when required at a reasonable rate with a lovely knowledgeable driver. The grounds were immaculate and the pool lovely. We really enjoyed our stay in a comfortable room with the only negative being the small amount of maintenance ie the ceiling in the room needed painting because of a water stain and the water in the shower took a long time to drain out. Would definitely recommend!
Stayed 3 nights in Jun 2018

6/10 Okay

Timmithy, California

Liked: Staff & service
Disliked: Cleanliness, room comfort
Close to monkey Forest
Room was ok but lots of bugs in the room. Super close to monkey forest and 10 mins walk to the market and many restaurants just around the corner. Very quiet at night time but loud in the morning if your room facing the street so far it’s good for the value if you don’t mind having bugs in the room 😂 ..
Stayed 4 nights in Jun 2018

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
I stayed here for 5 nights with my sister travelling around indonesia. The room was clean and staff were really helpful. Especially with providing taxi services, they also provided a fridge in our room to keep drinks cold ... which we didn’t even ask for. We Thought this was really considerate. The pool ate was clean but not amazing, we had loads of activities booked so didn’t use it much. The main reason it wasn’t amazing is because it overlooked a swampy bit of land. Great location 10 min walk from restaraunts and 1 min walk from monkey forest. We had a room next to the road , we had no issue sleeping but if you are a light sleeper request one away from the road as you can hear the cars go past and toot sometimes.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived to an empty pool and changed accommodat
Horrible experience! Room was filthy and mouldy bathroom. Pool was empty!
Stayed 7 nights in May 2018

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 day break in Ubud
Excellent central location , clean lovely room with good shower, tv, air-con and balcony. BUT, if you want quiet location near pool and in garden you must book deluxe room. Superior rooms are good but not balinese style and overlooking busy road.

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Ubud
All staff were very welcoming and friendly. Our room was upgraded for free, giving us a nice view over the pool. The room was large, as was the bathroom, and, finally, we got an ice cold fridge. The pool is warm and big enough. Breakfast had enough choices to keep us happy. As others note, the monkey forest is right next door (BTW 50k entry fee as of April 2018). No complaints although faster Internet access and a couple more international news channels would be appreciated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing place to stay in a beautiful town...
Ubud Tropical Garden is a wonderful place to stay! The hotel is ideally situated being only a 5 to 10 minute walk from Jl. Hanoman. If you're sensitive to noise or are a light sleeper then I'd recommend upgrading to a Superior room (they are located at the back of the hotel and not on the road). The pool area is absolutely beautiful - it overlooks rice fields and the monkey forest. We were lucky enough to see some monkeys climbing the trees overlooking the hotel one afternoon! Staff from the café would happily serve drinks by the pool if requested. There were plenty of free sunbeds although I expect it would be busier in the summer months. The hotel café was good. They served a wide range of Balinese and Western dishes and drinks. Only once did we have to wait more than 15 minutes for our food to arrive. Our room was cleaned thoroughly each day with towels and sheets being changed on a regular basis although on the first 2 days we were woken to incessant knocking on our door with staff shouting "cleaning" and "housekeeping" at around 10:00 despite the 'do not disturb' sign being displayed. WiFi service was generally okay although intermittent at times and prone to randomly cutting out. Staff were polite, friendly and extremely welcoming! We were grateful that on our last day they let us check out later than the specified time as we had a problem with our flight and needed to stay longer. Overall, we enjoyed visiting and would happily stay at Ubud Tropical Garden again!

6/10 Okay

Verified traveler

Pleasant stay
Simple but nice quality and good experience. Bathroom lighting poor, only one mirror in room. Pleasant stay.
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

8/10 Good

leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and central.
Great stay, some rooms are beside the road and maybe a little louder. Wifi and AC was good.

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2017

10/10 Excellent

Elias, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the heart of Ubud
Pleasant experience, the staff is very helpful, clean room, good simple breakfast. Taxi drivers in the hotel were excellent. Thank you
Stayed 3 nights in Nov 2017

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP NOTCH
Hotel staff were top notch they couldn't do enough for really nice people, very clean , comfy bed,home from home.The pool was really good too we spent lots of hours round it
Stayed 5 nights in Oct 2017

10/10 Excellent

Mike, Eureka, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and facilities with excellent staff
We spent 4 nights here and really liked it. Great location almost next door to the Sacred Monkey Forest and many restaurants. Grounds and rooms are well kept, pool is steps always and never crowded, and the staff is friendly and helpful. Only minor complaint is the wifi, which didn't seem to work at night, and spotty during the day.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Air conditioner could have been stronger.
Stayed 14 nights in Sep 2017

8/10 Good

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

8/10 Good

Tina, Vancouver Canada

Liked: Staff & service, room comfort
Good value for what you pay
Good value for what you pay. Complimentary breakfast is good. Nice pool and friendly staffs. However upon our arrival we were moved to another hotel without our consent. Nevertheless, the compensation was reasonable so we are happy with it overall
Stayed 4 nights in Aug 2017

10/10 Excellent

sam , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very peaceful
The hotel was fantastic, the staff very friendly and in a great location, we'd all had a wonderful time

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Awesome pool and great food go to the resteraunt for sure. Super close to the monkey Forest which is sick.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Ubud
Charming little hotel just steps away from the Monkey Forest. Close to delicious authentic restaurants and fun bars. The staff was courteous and willing to go out of their way to make guests feel at home. Nice restaurant connected to the hotel. Would definitely stay again. Can't beat the price.

10/10 Excellent

Jacalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous little hotel
Absolutely great stay. Lovely Rooms and pool. Highly recommend

8/10 Good

Humphrey, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, friendly staff
We come to Ubud Tropical each year and the place does not disappoint. The hotel is well situated near Monkey Forest, boutiques, Yoga Barn and restaurants. The hotel also has a good restaurant-best fried duck in Ubud! The rooms are big and spacious although starting to show signs of wear and tear (ie broken curtain hooks, walls that need a fresh coat of paint). The staff, esp the ladies at the front desk are amazing. They are helpful and cheerful that they really bring a smile to your face. We'll continue going back to this place and hope that the owners will continue to maintain the standards as well.

8/10 Good

connie , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, quiet , clean and freindly staff .
In the heart of ubud. Walking distance to monkey forrest,resturants and market. Pool overlooks rice field. So peaceful and relaxing. Delicious breakfast. Very satisfying. Definitely will be back.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful scenery, close to amenities, very helpful staff. Continental and American breakfasts didn't meet expectations but Indonesian exceeded! We were put in the wrong room on first night but were surprised how much we liked both. We preferred the bathroom of the cheaper room with the outside feel, but preferred the privacy and 4 poster bed of the upstairs room. Could often see monkeys in the distance!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money and location.
After browsing several hotels in UBUD I decided to book this hotel and I wasn't disappointed at all. All my friends including locals were surprised about the price once they saw the rooms. The staff always smiling when they encounter you and willing to help you in every way. Perfectly located outside the busy UBUD street but yet conveniently located at a walking distance to most attractions. Option of 3 breakfast every day in the adjacent tropical cafe. Thank you all the staff that helped during my stay and I really appreciated the upgrade to Rama sita room (The best room for the views)

10/10 Excellent

marianne harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Gorgeous room. Pool and view were stunning. Staff really friendly, accommodating and made every interaction a pleasant experience. You can't beat the resort in terms of beauty!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Great stay. Great location, facilities and staff. Totally recommend.

8/10 Good

Fraser, wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel right next to monkey temple.
Great staff and friendly hotel. If you like villa-style accomodation this place is good. Staff were super helpful in assisting me get back misplaced luggage which my airline... misplaced.

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
It was amazing. But could do with a few improvements. A wheelchair for senior citizens would surly help. when it rained there was water logging on the pathway to the restuarant.