I honestly cannot even begin to describe how awful our experience was with Tweed Heads Las Vegas Motel. We had a booking with them, but our plane was cancelled, so we arrived a day later. Little did we know, they had canceled our booking without informing us! We checked in thinking everything was fine, only to have the manager come pounding on our door at 10:30 PM, demanding that we leave because they had re-booked the room.
This was not our fault, but apparently, we were the ones who had to suffer. No prior notice, no communication — just rude and unprofessional behavior. We were forced to scramble and find somewhere else to stay at the last minute with the Aussie Surf Championships in town, making it nearly impossible to find an available room.
This completely ruined our trip and tainted our experience of the Gold Coast. Do yourself a favor and avoid this place. If you want a relaxing stay, look somewhere else because this motel will only add stress and frustration to your holiday. I would never recommend it to anyone!
Absolutely terrible service and management.