Palladium Tulum hotels
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Top Tulum Hotel Reviews
Dreams Tulum Resort & Spa - All Inclusive
6/10 Okay
"The service was amazing; however most restaurants were closed and the beaches were covered in mounds of seaweed. As such, we couldn’t enjoy the beaches or the ocean. Some of this was seasonal, but we were never notified of the limitations and reduced amenities. We couldn’t even book many of the excursions due to the seaweed and oceans. Additionally, several areas and amenities were under construction with no notification."
BE Destination Tulum
8/10 Good
"I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we arrived. All the snacks/ drinks in the room are kind of pricey and not included in your stay which is kind of crazy since the price of the stay is already high. We had plenty of raccoons visiting, the only issue is that they peed in the pool and were getting inside, we also found a bat, we took it out so it wouldn’t drawn. But I would not recommend getting a room with pool if your skin is sensitive. The water went out almost every day at certain point of the day and came back after a while. The light also went out a couple times during different days. Internet connection is not the best but not the worst. The hotel food is pricey and is not very good. The location is a little bit far from everything about 30 min from the main restaurant/ bar locations. But I do got to say that the room was always clean, they come clean your room twice a day and they are super friendly! The staff from the massage area are also super nice and sweet people and the massages were amazing. We had the best sleep."
Hotel Milam, Michelin Key winner
10/10 Excellent
"If you’re looking for Luxury, safety, great customer service, overall best aesthetics this is the Hotel for you. I will definitely be back."
Coco Unlimited
10/10 Excellent
"I was a sole traveller and the staff looked after me. Very friendly and I could not asked for more. Breakfast was fantastic and the beach views were breath taking. Thank you team Coco Unlimited. I highly recommend."
La Zebra Tulum - a Small Luxury Hotel
10/10 Excellent
"It’s a spectacular family friendly hotel in the heart of Tulum. Tulum doesn’t have big all inclusive resorts so the little extras at La Zebra make it special. A terrific restaurant over looking the water, a basic mini golf course on the roof kept my son entertained, a small pool to refresh in and multiple beach side bars with great waiter service made relaxing at the beach the best. Beautiful room with small plunge pool to unwind each afternoon. Finally in a quiet area but literally steps from Michelin restaurants, a special place that I highly recommend for couples and families."
Siente Tulum Hotel & Cenote Club
10/10 Excellent
"Great environment"
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
10/10 Excellent
"The staff are absolutely amazing. They go out of their way to ensure everyone is taken care of. Property is immaculate and aesthetically pleasing to the eye. Daily trips to the beach feels like little excursions. Eric at the Grotto is amazing and is so attentive. FIBI…"
KAN Tulum Hotel
10/10 Excellent
"I absolutely loved this hotel, the pool, the architecture, it was pretty, very clean, the staff was amazing, and helpful. Thank you!"
Kanan Tulum Hotel & Spa Adults Only Playground
10/10 Excellent
"Best experience, I had an amazing room, the guy at the front desk gave me a better room wen I didnt like my first room .. honestly this place is a dream tree house love the bath tubs, loved everything about tulum including this place"