"King suite by the lagoon was excellent. Private poolside lounger and access from the room. Very responsive and friendly customer service through whatsapp. Resort amenities are excellent including restaurants. Also nice beachside walking path"
"The staff is outstanding. The only real complaint I have is the towels and sheets not being clean. They are definitely dingy from consistent use, they need to be replaced all together. Other than that I would stay here again. Very convenient location."
"Our experience at the Hard Rock hotel Bali was very positive, enjoyable and relaxing.
Lots of extras we didn't expect. It was very busy at the main pool and slides and almost impossible to book a cabana.
However, at the gym wasn't busy and the spa, sauna and steam room were empty pretty much all the time.
The staff were fantastic."
"We had an excellent stay there. Hotel and rooms are modern and very well maintained. All the amenities are on par with other chain hotels with great facilities such as the gym and spa. Breakfast is as also fantastic. The staff in all aspects of service was outstanding in their attentiveness and politeness. The area is full of shopping and other activities as the beach is just a 3-5 minutes walk from the hotel. Highly recommend for a family stay."