Very good hotel. Indoor/ indoor pools. Pickelball court. Only complaint was our neighbors had dogs that barked every time we moved in our room.
Scott
於 2025 年 7 月住了 4 晚
10/10 有夠讚
shannon
家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location for sightseeing- convenient and quiet. The staff was super friendly, parking was great and the upgraded rooms were nice..we’ll definitely be back!
shannon
於 2025 年 7 月住了 2 晚
2/10 很糟糕
George
家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
The check in was terrible! Check in time was 4:00 but we could not check in until 9:45 pm and one of our 3 rooms air conditioning didn’t work. I feel that we should be refunded a substantial part of one day’s room cost for each of the three rooms and the full refund for the night the air conditioner did not work!
George
於 2025 年 7 月住了 3 晚
10/10 有夠讚
david
寵物同遊, 家庭旅遊
2025 年 7 月 20 日
喜歡:設施服務
It was a very clean room and was very peaceful
david
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Ashley
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
Ashley
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Erin
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度和員工素質
Overall a nice stay and Townsend has some great places to eat. Lovely property and a recently refurbished sleeping area. That being said, the a/c did not work properly, so our room was cool, but very humid, making it clammy and a little unpleasant at night in our room. Location was great. We really wanted to avoid Gatlinburg and Pigeon Forge and this was perfect for us and to still see a lot of the park.
Erin
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Mark
2025 年 7 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great property. Great value.
Mark
於 2025 年 7 月住了 1 晚
6/10 一般般
Teri
家庭旅遊
2025 年 7 月 16 日
喜歡:整潔度和設施服務
Decent place for a family. The pools were fun. Location good. Need better lighting in bedrooms and shower curtains washed or replaced. Didn’t have bathroom fan. The beds were comfortable and workers friendly. Breakfast was not bad. Waffles and yogurt. Boiled eggs. The African American man who stocked the breakfast room did phenomenal. The other people the previous day didn’t do well. I don’t love the choice of bed frames. My ankles didn’t appreciate lol. The big pool was getting worked on. The water wasn’t clear so I assume that’s why. The room was clean! The beds were fresh and pretty. Need softer toilet paper
Teri
於 2025 年 7 月住了 2 晚
6/10 一般般
Hannah
2025 年 7 月 16 日
喜歡:整潔度和員工素質
I checked in and went to my first room. The door was automatically unlocked and had a strong cigarette smoke odor. The lights did not work either. It was a very old room. This was in one of the older buildings so I’m guessing it depends on which one you book but that’s still unacceptable. They did give me a new room that did lock and have lights and it smelled okay the bed and shower were clean. You can tell they are trying to fix it up but maybe go ahead and close the older rooms down to guests until those are also renovated. If you do book here make you sure ask to be put in a “new room, and building.”
Hannah
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Amy
家庭旅遊
2025 年 7 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Wonderful time! Loved that the pools & work out room were just steps away! Very clean
Amy
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Pamela
家庭旅遊
2025 年 7 月 15 日
喜歡:設施服務
Very nice property
Pamela
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Mike
情侶出遊
2025 年 7 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was nice the indoor pool and clean the breakfast hall was kinda small and hated getting woke up by dogs barking
Mike
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Joe
2025 年 7 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
clean, comfortable with a lot of things to do around the hotel and area
Joe
於 2025 年 7 月住了 3 晚
10/10 有夠讚
David
情侶出遊
2025 年 7 月 8 日
喜歡:設施服務和住宿環境和硬體
Great place to spend the 4th. Nice and relaxing.
David
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Darryl
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was an excellent stay! Super friendly staff and beautiful hotel in an amazing location, would highly recommend!
Darryl
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Vickie
2025 年 7 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Vickie
於 2025 年 7 月住了 3 晚
4/10 不太好
Vickie
寵物同遊, 家庭旅遊
2025 年 7 月 4 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I booked a pet friendly room and payed 675 for 4 days when I checked they charged me another 175 and said they had no pet friendly room left took another room it was super small ceiling falling and had to carry my dog to grass every time he went out . I will never stay here again we checked out a day early also and they never offered me any money back !
Vickie
於 2025 年 6 月住了 4 晚
10/10 有夠讚
David
家庭旅遊
2025 年 7 月 3 日
喜歡:設施服務
We really enjoyed our stay. We will definitely be back.
David
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Daniel,Tampa
情侶出遊
2025 年 6 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
A beautiful room and very comfortable. We would have given 5 stars if there wasn't some trash visible and perhaps need for better vacuuming and spots on the bathroom wall. Breakfast was wonderful and we appreciated the texts to tell us of events. The indoor pool was very nice as was the outdoor pool closer to the office.
Daniel
於 2025 年 6 月住了 3 晚
10/10 有夠讚
laura
家庭旅遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff! Updated rooms.
laura
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Jana
2025 年 6 月 29 日
Jana
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Julia
情侶出遊, 寵物同遊
2025 年 6 月 26 日
喜歡:整潔度和設施服務
Cons:There were no USB plugins in our room, not in the lamps or wall sockets. The towel holder at the sink was low, causing the towel to just reach the counter top. The toilet/shower area was cramped. The grounds needed mowing. The coffee in the room was bitter. The breakfast room was being repaired, so no hot breakfast was available. (It is supposed to be repaired by next week.)
Pros: I liked the hardwood looking floor in our room. The bedroom was spacious. Everything appeared very clean. The coach was good for not holding pet hair. The room had been recently renovated. It looked modern. Our room had a porch with chairs to sit outside on. The swimming pools were well kept. One pool even had a waterfall. The overall grounds were beautiful. There were several areas for groups to gather outside. The views were great. The property has a multi-purpose trail right next to it, near the road. The staff members were very friendly and helpful. I was grateful we could bring our dog. They have rooms set aside just so people can bring their dogs. They have an exercise building that seemed to be reasonably well equipped and well maintained.
Julia
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Brandon
親子旅遊
2025 年 6 月 22 日
喜歡:員工素質、設施服務和住宿環境和硬體
Nice hotel, the staff was very nice and attentive even with text messaging and through the Expedia app. The only thing that I would critique is the room could’ve been a little bit cleaner. I would definitely stay here again.
Brandon
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Robbyn
家庭旅遊
2025 年 6 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
Suite was clean and spacious. Staff was great w communication. Breakfast could have been a lil better. Were running out of things they day we were there. Would stay again though, location was great.