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Quality Inn Merchants Drive

2.5 star property
Hotel in Knoxville with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Quality Inn Merchants Drive

Lobby
Lobby
Seasonal outdoor pool
In-room safe, individually furnished, desk, blackout drapes
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
The current price is NT$1,631
NT$1,928 total
includes taxes & fees
Sep 14 - Sep 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(63 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Knoxville, Quality Inn Merchants Drive is in the city center. Sunsphere Tower and East Tennessee Veterans Memorial are local landmarks, and some of the area's activities can be experienced at Max Air Trampoline Park and Knox Whiskey Works. Bounce USA and World's Fair Park are also worth visiting.
Visit our Knoxville travel guideOpens in a new window
Map
117 Cedar Lane, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.7 km
  • Knoxville Convention Center - 6 min drive - 8.6 km
  • University of Tennessee - 7 min drive - 8.9 km
  • Neyland Stadium - 7 min drive - 9.9 km
  • Knoxville Zoo - 10 min drive - 11.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Quality Inn Merchants Drive

Hotel near University of Tennessee
At Quality Inn Merchants Drive, you can look forward to a free breakfast buffet, a coffee shop/cafe, and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • A computer station, a TV in the lobby, and free newspapers
  • An elevator, a front-desk safe, and coffee/tea in the lobby
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 128 individually furnished rooms offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

Does Quality Inn Merchants Drive have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–10 PM.

How much does it cost to stay at Quality Inn Merchants Drive?

As of 2025/8/20, prices found for a 1-night stay for 2 adults at Quality Inn Merchants Drive on 2025/9/14 start from NT$1,631, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Merchants Drive pet-friendly?

Yes, Quality Inn Merchants Drive allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Merchants Drive?

This hotel doesn't offer parking.

What time is check-in at Quality Inn Merchants Drive?

Check-in begins at 3 PM.

What time is check-out at Quality Inn Merchants Drive?

Check-out is at 11 AM.

Where is Quality Inn Merchants Drive located?

Located in Inskip, this hotel is 1.2 mi (1.9 km) from Knoxville Expo Center and within 6 mi (10 km) of University of Tennessee and Neyland Stadium. Victor Ashe Dog Park and Knoxville Children's Theatre are also within 6 mi (10 km).

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Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 270 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 182 out of 1002 reviews
Rating 4 - Poor. 129 out of 1002 reviews
Rating 2 - Terrible. 106 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Will stay again definitely
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location
Stayed 5 nights in May 2025

6/10 Okay

Carol

Liked: Staff & service
Disliked: Property conditions & facilities
Needs remodeled!
Stayed 1 night in Aug 2025

8/10 Good

Kristopher

It was okay, property is showing its age. Staff was great
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations and staff are top notch!
Stayed 2 nights in Dec 2024

2/10 Terrible

DAVID

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property. There was an unbelievable amount of what appeared to be Drug addicted, homeless people surrounding the property. The rooms were dirty and a stench of cigarettes.
Stayed 2 nights in Jul 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
The air doesnt work. The room is dirty with burn stains on the comforters. The walls have visible patchwork paint showing and picture frames are broken.
Stayed 1 night in Aug 2025

6/10 Okay

Rahul

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel need some major upgrades, and cleaning. There were cockroaches, and dust everywhere. The false ceiling can fall down any time. Also there is a bad smell. Location is good, and lot of potential with proper handling.
Stayed 1 night in Jul 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Convenient, close to interstate and a number of dining options.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home fro FL

Everything great
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The breakfast was so-so. The hotel is old, so its layout is not very good. The surroundings are safe
Stayed 1 night in Apr 2025

6/10 Okay

Immanuel

Liked: Cleanliness, staff & service
Breakfast wasn’t all that
Stayed 2 nights in May 2025

6/10 Okay

John C

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms needs repainted and repaired. Bathroom was dirty
Stayed 1 night in Jun 2025

6/10 Okay

Shawn

Disliked: Amenities, property conditions & facilities
The room was almost 90 degrees with the air being off. Took several hours for the room to cool down. Room was dirty, property was completely run down. The place looked like it should be condemned.
Stayed 1 night in Jun 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was very aged. The room had a smell and the bedding as well. The bathroom is in horrible shape and was not clean.
Stayed 5 nights in May 2025

8/10 Good

Jose

excellent stay
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking again simply for the best sleep in an ultra comfy bed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location.excellant staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, nice clean room and comfortable bed.
Stayed 1 night in Apr 2024

8/10 Good

Phillip

Quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean safe good food
Stayed 2 nights in Apr 2024

2/10 Terrible

JR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room AC not cooling. Did not come down only stayed at 78-79. Wallpaper in bathroom peeling and tub floor seemed like it was damaged before and just patched. Very soft flooring where patch was. Garbage everywhere on grounds
Stayed 1 night in Jun 2025

4/10 Poor

Terrence

Disliked: Cleanliness, amenities
The room smelled like cat urine. Killed two roaches. Brought this to the staff’s attention Although some updating was evident, the bathroom is in need of rehabilitation.
Stayed 3 nights in May 2025

6/10 Okay

Donald

Disliked: Cleanliness
Sheets were soiled and not the cleanest room. Very limited Breakfast hours, 6a-9am.
Stayed 1 night in Mar 2025

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Amenities
The elevator was scary. Wasn’t sure if it was going to make it. The sheets on the bed were very wrinkled and I found a hair in the bathtub.
Stayed 1 night in Apr 2025