托特蘭灣設有游泳池的飯店，旅行前必看！

「Met at the hotel to celebrate a friend’s ’significant’ birthday. From the moment we arrived at reception to the minute we checked out, the staff could not have been more friendly, professional and helpful. The restaurant was very busy but our party was looked after with cheerful efficiency and the quality of both food and wine was of a high standard. Our room was comfortable, stylish and well-equipped and the whole experience offered excellent value for money.」

「這次入住體驗一般，一天前發送的酒店信息都沒有回覆，入住前到了4小時讓我們等。到了3點自己去問才開始問有沒有清潔好，完全沒有人跟進。這次感覺前台人員都是新人」

「Charged for the use of the mini bar even though we didnt take anything. Small holes in bed linen upon arrival. Relaxation room, the paintwork was terrible. Slow service all round.Service charge to room is 12.5 percent, slightly inflated for something that shouldnt exist. However nice big bed, attentive staff in main diner.Hydro pool nice touch although children not allowed.Lovely breakfast and main meal.Pools were excellent. I would not stay here again considered this is a four star hotel.I...

「服務員態度有待改善」

「Our room was setup nicely. The staff was very helpful especially the bar staff Tom O went above and beyond. The spa was amazing and Sam was very professional and great with her skillful massage techniques. Loved the location, the river view and the hotel.」

「櫃檯人員態度不佳、没服務熱誠、對話都不耐煩、酒店施工已經給房客帶來不方便、入門因施工地面不平、此飯店員工冷眼旁觀、我可是住了5天的客人、」

「Very welcoming and efficient staff at reception, self check in also available. We stayed in a family double room with 2 large, comfortable beds. Tea and coffee available, but no biscuits though, and 2 glasses in the room but no water which was a little strange. Good size desk for working on, if travelling on business, with plenty of sockets including USB points as well as more socket/USB by the bed, which is always handy. wifi had a very good signal and easy to connect to. Iron, ironing...