Search Inns in Torrington

"HORRIBLE "

"We were really looking forward to our stay. For a high end luxury hotel our room and parts of the hotel we walked through were quite scratched up, dented and not in great shape. I went use a guest robe and there was a big hairball in the sleeve. And then the day we arrived we had come from a specialty bakery where we bought $75 worth of baked goods to take home to share with family and friends—however we went out for the day and put the do not disturb sign on the door— when we got back later that day our room had been “touched up” and our entire bag of baked goods was gone. We had left our bags open as well because we weren’t planning on having our room cleaned that day— so the overall experience felt very violating. Lastly, they have no guest parking. We will definitely never stay here again."

"The room smelled like bleach. Bugs in the sink and shower. Large air gaps in the doorway. We left and could not get a refund from anyone!!!"

"The breakfast buffet was lovely. Our concern was that all guests are charged an additional $20/day for amenities. We were there on a Monday overnight. The restaurant was closed, the pub was closed, the pool table room was closed, the pool wasn't open yet for the season and there wasn't any special programming. It would be more transparent to just include that $20 in the fee, then to make it seem like you are getting some extra amenities that any other hotel would just have included in the cost"

"Breakfast was fine, parking was close and easy, room and lobby area was very clean. Staff was friendly, helpful and had good attitudes. We have stayed at this hotel twice a year for the past several years and have always had good experiences."

"Hotel itself was clean and all good but very sketchy area. Arrived to chaos in the lobby"

"Room was very clean. Staff was very friendly"

"Good clean place to stay "

"Both were great!! Just what we were hoping for when we booked our stay "