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Surf City Motel

3.5 star property
Hotel in Torquay with an outdoor pool and a restaurant

Choose dates to view prices

The laid-back atmosphere at Surf City Motel invites guests to relax with a drink at the bar or enjoy a meal at the on-site restaurant. The property features an outdoor pool for recreation, while in-room WiFi keeps everyone connected.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • Pool
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Queen Room

Iron/ironing board, free WiFi

Standard Queen Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Family Room

Queen Family Room | Iron/ironing board, free WiFi

Queen Family Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for King Spa Room

King Spa Room | Iron/ironing board, free WiFi

King Spa Room

Highlights

Private hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for King Family Room

King Family Room | Iron/ironing board, free WiFi

King Family Room

Highlights

Private hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Iron/ironing board, free WiFi

Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Microwave
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Apartment, 4 Bedrooms, Ocean View

View from room

Panoramic Apartment, 4 Bedrooms, Ocean View

Highlights

Air conditioning
Kitchen
Refrigerator
LCD TV
4 bedrooms
Private bathroom
Hair dryer
Separate bathtub and shower
  • 4 bedrooms
  • Sleeps 8
  • 2 Twin Beds and 3 Queen Beds
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About the neighborhood

Map
35 The Esplanade, Torquay, VIC, 3228

What's nearby

  • Front Beach - 1 min walk - 0.1 km
  • Torquay Beach - 3 min walk - 0.3 km
  • Torquay Central Farmers Market - 7 min walk - 0.6 km
  • Surf World Museum - 15 min walk - 1.3 km
  • Torquay Visitor Information Centre - 17 min walk - 1.5 km

Getting around

  • Waurn Ponds Station - 19 min drive
  • Avalon Airport (AVV) - 43 min drive

Restaurants

  • ‪The Salty Dog Cafe - ‬10 min walk
  • ‪Doc Hughes - ‬3 min walk
  • ‪Fisho's - ‬2 min walk
  • ‪Il matto - ‬9 min walk
  • ‪Torquay Larder - ‬2 min walk

About this property

Surf City Motel

Property highlights
Surf City Motel provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), luggage storage, and barbecue grills
Room features
All guestrooms at Surf City Motel have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • LCD TVs with DVD players
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: AUD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zeallys Bar and Grill

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 1:30 PM - 8:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Surf City
Best Western Surf City Motel
Best Western Surf City Motel Torquay
Best Western Surf City Torquay
Surf City Motel Torquay
Surf City Motel
Surf City Torquay
Surf City Motel Torquay, Victoria
Surf City Motel Hotel
Surf City Motel Torquay
Surf City Motel Hotel Torquay

Frequently asked questions

Does Surf City Motel have a pool?

Yes, this property has an outdoor pool.

Is Surf City Motel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Surf City Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM.

What time is check-out at Surf City Motel?

Check-out is at 10 AM.

Where is Surf City Motel located?

Situated near the beach, this hotel is within a 5-minute walk of Front Beach and Torquay Beach. Torquay Central Farmers Market and Point Danger Marine Sanctuary are also within 15 minutes.

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Reviews

Surf City Motel Reviews

7.4

Good

7.2

Cleanliness

8.8

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 76 out of 338 reviews
Rating 8 - Good. 130 out of 338 reviews
Rating 6 - Okay. 91 out of 338 reviews
Rating 4 - Poor. 28 out of 338 reviews
Rating 2 - Terrible. 13 out of 338 reviews

Reviews

2/10 Terrible

Verified traveler

Don’t pay online.im glad I didn’t was waiting out side reception ringing to book in for an hour with no response from the owners.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went out of their to help me. Very clean and tidy
Stayed 3 nights in Aug 2020

8/10 Good

Tracey, Ballarat

Liked: Cleanliness, staff & service, amenities
Room clean and tidy, provided what was offered . ‘Running’ toilet wasn’t conducive to sleep on the first night.
Stayed 2 nights in Jun 2020

10/10 Excellent

Annika, Melbourne, VIV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off street parking and close to beach, nice, clean and family friendly
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The bedside tables and lamps were dusty. Corner of microwave door broken which did not instill confidence to use it. Site show pool on site, which was dirty and unkempt - definitely wouldn't swim in it. For $210 per night, I would expect far better.
Stayed 2 nights in Feb 2020

4/10 Poor

Patrik

Disliked: Cleanliness, staff & service, property conditions & facilities

Not worth the money.

Quick check in without any dialogue. The room and bathroom need overhaul. Unclear if the towels was washed.Location very central.
Stayed 1 night in Jan 2020

2/10 Terrible

Hans Achermann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely over priced. Two star rating. It is infair to rip people off like this.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Close proximity to beach, restaurants and shops. D
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, Quick checking, Large room, good facilities, very clean. Very friendly staff !
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Office wasn't open 830am to 09:30pm as stated here..it was open 1:30pm to 09:30 pm..our check in time is 1pm..so when we get there, no one at the office, we have to call several times to get to them and have to call wotif help centre, coz apparently the check in time is 2pm, when its clearly stated 1pm on our booking at wotif..
Stayed 1 night in Aug 2019

2/10 Terrible

Mick, Melbourne

Disliked: Staff & service, property conditions & facilities
I was called 10mins upon arrival to tell me they had double booked well done very poor
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Average facilities in a good spot. Room is dated. Blanket had holes in it
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right across the beach was beautiful, having our own car park was a bonus as well not worrying about what time we returned to the hotel. They were happy to allow us to check in late by leaving the key under the mat which was we were so grateful due to us coming from 5 hours we didn't stress rushing to get their. :) 10 stars
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opposite the beach, sensational views. Good value. Would stay again
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
The location is perfect. The bathroom is a little run down but the beds were comfortable.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, quiet at night, enough space, although this is a budget motel, I was happy with everything. Location great.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Amenities
Very unfriendly and helpful. Got early morning call and directions i need for work.
Stayed 1 night in Apr 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surf City Motel and Bombora Dining

Needed somewhere to stay overnight, that was near good dining, preferably with views. Surf City ticked all boxes. good rooms, quiet and only 2 doors away from Bombora eatery and bar. Meals were delicious both dinner and Breakfast enjoyed overlooking parkland and beach. Will definetly stay at Surf City and revisit Bombora again.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Rooms are basic but have all you need. Could do with more attention on the cleaning though, especially at $290 a night on a public holiday.
Stayed 1 night in Mar 2019

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay.

It was comfortable, quiet and a great location. The amenities were ok but could have used bowls, plates cutlery etc. a toaster was provided and an electric jug. That’s all .the bed was comfortable, bathroom ok.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
excellent location. walking distance to anywere you need to go. rooms are clean and have adequate facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
There was everything you need from a motel, but the carpet was very stained and the air conditioner and mattresses could do with an update, but overall a neat, well located motel that met all expectations.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good place to stay in the center of the city and near the beach. Hotel in good condition
Stayed 2 nights in Jan 2019

8/10 Good

D, Mornington

Liked: Staff & service
Great locale but just dated rooms with managed expectations all good 🙂
Stayed 3 nights in Jan 2019