Breakfast, lunch, dinner served; American cuisine
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Reviews of Comfort Inn Airport West

2.5 out of 5
Comfort Inn Airport West
1500 Matheson Blvd. at Dixie, Mississauga, ON

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1000 reviews" "
Rating 8 - Good. 290 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 72 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle drivers, and desk staff were awesome, room clean & quiet ... nice!
Stayed 1 night in May 2024

10/10 Excellent

Clemence

Liked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Marcos Roberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for Amazing staff in th hotel, also the transport guy help us a lot. I really recommend this place.
Stayed 1 night in May 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in May 2024

6/10 Okay

Mitch

they charged an extra S100 holding fee which has not been returned
Stayed 1 night in May 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Daniel, Summerside

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I would highly recommend that non-slip surfaces be put on the tubs. Even a bath mat would be better than nothing. A few dollars towards safety could save a lot in injury claims…millions.
Stayed 1 night in May 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle driver and desk staff were super.
Stayed 1 night in May 2024

8/10 Good

Adetayo

Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 1 night in May 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Murphy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing else
Stayed 1 night in May 2024

10/10 Excellent

teck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in and the front desk ladies were very nice Airport Shuttle Van is very good and hourly on time.
Stayed 1 night in Apr 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, will always stay here plus its affordable
Stayed 1 night in Apr 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
LUCKY IS THE BEST HOTEL MANAGER, very helpful ,total gentleman
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Delivered everything we needed for a one-night stay after arriving at Toronto airport, plus had a good restaurant on premises for a meal after arriving and for breakfast. Plenty of space for parking, too.
Stayed 1 night in Apr 2024

4/10 Poor

Austin

Traveled with partner
Disliked: Property conditions & facilities
Reserved a Queen Bed but got 2 doubles :( Asked for a room with bathtub. Got that but plug did not work. :(
Stayed 1 night in Apr 2024

8/10 Good

Neil

Traveled with partner
Liked: Staff & service, property conditions & facilities
Bed not very comfortable
Stayed 1 night in Apr 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value place to stay for the airport, with high standards of comfort and cleanliness. Friendly staff. Food in on site restaurant was very good. Be careful about airport courtesy bus - it is not a shuttle and needs pre-arranging in each direction.
Stayed 2 nights in Apr 2024

8/10 Good

Ramandeep

Good
Stayed 1 night in Apr 2024

8/10 Good

Pierre

Business traveler
Liked: Cleanliness, staff & service, amenities
Big advantage is the free hotel shuttle to/from YYZ airport. State of the hotel itself is fine. Could definitively need renovations, but you get what you pay for, so that is completely fair. Was cheaper than other hotels in the area. Restaurants at 10 min walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

Caroline

Stayed 1 night in Apr 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Mar 2024

8/10 Good

Laura

Stayed 1 night in Apr 2024

8/10 Good

Terri Lynne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The shuttle drivers were great! Check in services were average didn't feel they liked their job both weren't friendly. The rooms were good and clean.
Stayed 2 nights in Apr 2024

6/10 Okay

Benjamin

Liked: Amenities
I like the fact that there was a restaurant attached to the property. A minus for me was the rooms and the environment didn’t smell good maybe it because they are using carpet throughout or lack of proper cleaning. Also during booking it stated breakfast was inclusive but we were told because we book through Expedia
Stayed 1 night in Apr 2024

4/10 Poor

JAYRAJ

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

AYHAM

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was if not cleaned at all, and the heating was so noisy.
Stayed 1 night in Apr 2024

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, affordable, close to the airport, shuttle.
Stayed 1 night in Apr 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
It has a shuttle to the airport
Stayed 1 night in Apr 2024

4/10 Poor

Melody

Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

surjeet

Stayed 1 night in Apr 2024

8/10 Good

Laureen

Liked: Staff & service, property conditions & facilities
Staff and shuttle very good
Stayed 1 night in Apr 2024

10/10 Excellent

ZHE

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the shuttle bus is good
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice checkin, great food and swrvice at restaurant, room was clean and well-appointed
Stayed 1 night in Apr 2024

8/10 Good

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The street noise is substansible so get an interior room. Rooms are small and for 3 people it's really cramped. Hotel management was very courteous and friendly.
Stayed 13 nights in Mar 2024

2/10 Terrible

Russell

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was listed as a pet friendly hotel and they actually have a no pet policy. I am deaf so my wife called Expedia and the customer service was was abysmal the rep would not listen to the issue and kept trying to give my wife a free git.he actually hung up on her
Stayed 1 night in Apr 2024

8/10 Good

Mark

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

8/10 Good

Wesley, SHERWOOD PARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very convenient to get to the airport. Lots of dining options within walking distance.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was courteous and polite, asked about needing shuttle and wake up call. Room was very clean, bed comfortable. Coffee was excellent while we waited for shuttle. will stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service
Stayed 1 night in Apr 2024

2/10 Terrible

Lyle

Expedia took no responsibility on how they advertised the room and parking available for the stay. Instead they passed off the responsibility to the Hotel even though the booking was done through Expedia. I never booked into the hotel at all. I tried several times to have Expedia rectify the situation and refund my payment ,but with no success even though a representative upon first contact aggreed to do so . Very poor service from the Hotel and more importantly Expedia
Stayed 1 night in Feb 2024

8/10 Good

Tilden

Liked: Cleanliness, staff & service
Restaurant was not open after 10 pm
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good , and clean and comfy
Stayed 1 night in Mar 2024

4/10 Poor

Leonard

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was very unhelpful, and received conflicting information from different members of staff regarding my reservation mulyiple times.
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a small issue with garbage behind the night stand from previous guests, but housekeeping came within minutes to clean it up and offer her apology.
Stayed 1 night in Mar 2024

8/10 Good

Janessa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024