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"This hotel is far from everything. It is not cleaned during your stay, the cleaner just comes in and gives bottled water and new towels. The outlets for charging devices do not work. The beds are uncomfortable. "

"Great location "

"Great location, near Shinagawa Station"

"Location is great lots of dining options nearby. Staff 10/10 they went beyond to assist us with everything. I liked that even it’s in Tokyo, it is spacious enough to even have a side table with chairs. The toilet is also spacious. Clean and well maintained. Free Breakfast is lovely 10/10. Overall, I could go stay here again."

"Very convenient for people who have early flight or late night arrival flight "

"It was a good hotel for a short stay/transit between your flights. Very convenient in terms of location, it is on departure floor of Haneda International Terminal by the check in area."

"Had a 6 person room for our family, we had 6 twin beds so everyone got their own bed but the room was pretty small for 6 people. Breakfast was great as was their welcome lounge. Onsite laundry was a bonus as we got to wash everything before our cruise - did get really busy though so plan carefully."

"Great staff and property. Right next to subway"

"+ Staff is friendly and helpful. + On-site washer/dryer is convenient. + On-site Lawson is convenient. + Bed is comfortable (not too firm, not too soft) - Bedroom (at least the corner ones with a queen-sized bed) are cramped. There is barely any clearance when you open the door. - Carpets are dirty; inside the room, hallways, by the elevator. Feels like it hasn't been deep cleaned in years. Going barefoot made my skin crawl. Visible dust. You'll kick up dust. When I'm in the room, I cough. I'm fine outside. - Bathrooms are very small. I'm of average height and weight and yet still struggle in there. The height from floor to ceiling is probably 6 ft. - Elevators take a long time. - Buffet is below average."