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Reviews of Spa & Hotel Maihama Eurasia

3.5 out of 5
Spa & Hotel Maihama Eurasia
13-20 Chidori, Urayasu, Chiba-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 999 reviews" "
Rating 8 - Good. 381 out of 999 reviews" "
Rating 6 - Okay. 74 out of 999 reviews" "
Rating 4 - Poor. 40 out of 999 reviews" "
Rating 2 - Terrible. 10 out of 999 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antony, Worcester

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. Pillows were too hard.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lishan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night to visit Disneyland. Check-in and check-out were easy, and the staff were friendly. We had a great experience in the onsen. The facility and service were fantastic. The breakfast buffet offered a variety of Western and Japanese dishes, along with a wide selection of hot and cold beverages. Everything was very healthy, especially the kale juice. Tip: Be sure to keep an eye on the schedule of the free shuttle bus to and from Disneyland as they run quite punctually!
Stayed 1 night in Apr 2024

10/10 Excellent

Daeniell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Quyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Maximo Ronquillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Tokyo Disney. A great way to complement a long day of walking the parks by dipping in the onsen within the hotel. They are open early/late.
Stayed 1 night in Jan 2024

10/10 Excellent

zorigtbaatar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is a wonderful and SPA is an excellent. staff are friendly and supportive. I would like to stay again in this hotel. Shuttle bus service is great. we enjoyed much. Appreciated hotel management and staff!
Stayed 4 nights in Jan 2024

10/10 Excellent

TszLeung

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Ok stay for Disneyland
We stayed here 2 nights while visiting Disneyland which the hotel was fine for. It runs a complimentary shuttle from Maihama station every 10 mins or so and you can walk from Disneyland from there. It is an older hotel so expect stains on the carpet, couch, duvet covers etc. The air conditioning didn’t really work either so we had a very hot sleep (in November so would hate to think how it would be in summer). We had the buffet breakfast which had a large selection and value for money. We never used the spas as we were at Disney all day.
Stayed 2 nights in Nov 2023

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for a night while we were visiting Disneyland. We walked from Disney Sea to the hotel, which took about 20 minutes or so. The hotel does provide a free bus service to and from the hotel from the Maihama station at Disneyland. We got the bus the next day to take us back to Disneyland. The staff memebr at the front desk was friendly and got us checked in quickly with our very limited Japanese. The room we stayed in was a traditional Japanese style room with a open air bath. Wow! It was lovely relaxing in the bath, watching all the lights. We could see Disneyland, Tokyo tower and Skytree from our room. There was a kettle with tea and coffee, as well as a small fridge in the room. Futons were provided but had to be put out ourselves, which wasn't any issue for us. We will definitely be staying again in the future.

10/10 Excellent

SC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room

8/10 Good

Chung Yuet Yolanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty close to Tokyo Disneyland and Disney Sea, though it’s a bit far from subway station, hotel free shuttle bus makes transportation easier. The room is big and clean, much bigger than other hotels in Japan.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tomomi

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the big bathing area. Walking distance to Disney Sea.
Stayed 1 night in Jul 2023

6/10 Okay

Shellane

Liked: Property conditions & facilities
More cleanliness n more amenities
Stayed 1 night in Jul 2023

10/10 Excellent

Brenda, Tokyo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay after a long day at Disney sea
Stayed 1 night in Jun 2023

8/10 Good

michelle

Stayed 2 nights in May 2023

10/10 Excellent

Kai-Wen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time stay here. Still love it!

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Amanda

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
I stayed here on a recent trip to Disney Sea. It’s just a short walk to Disney, so the location was perfect. When I arrived, Raymond noticed that I did not speak Japanese and helped me with everything from checking in, to showing me how to mail a package, to answering all my other questions. He even followed up with me the next day. What great customer service!!!
Stayed 2 nights in Mar 2022

10/10 Excellent

Emelita

Stayed 1 night in Feb 2022

10/10 Excellent

Lorrance

Stayed 1 night in Jul 2021
Response from 宿泊部フロントマネージャー on 2021/7/24
この度は当ホテルをご利用いただき誠にありがとうございます。 また、その際のご感想をお寄せいただき重ねてお礼申しあげます。

8/10 Good

Hannah Hope

Stayed 1 night in Jul 2021
Response from 宿泊部フロントマネージャー on 2021/7/24
この度は当ホテルをご利用いただき誠にありがとうございます。 また、その際のご感想をお寄せいただき重ねてお礼申しあげます。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Disney Parks and free shuttle bus to Maihama Station was great. Room was ok, showing a lot of signs of use, but had a nice Japanese style to a western room. Staff were very friendly and accommodating.
Stayed 3 nights in Jan 2020
Response from Front desk manager on 2020/11/30
Thank you for staying with us. We are honored received a high evaluation. Next time please use it by all means.

10/10 Excellent

S, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and hot spring facilities are excellent! Frequent shuttle bus to JR Maihama Station. Buffet breakfast is nice. The only down side is no restaurant and shop nearby.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free frequent shuttle bus to train station & entrance to Diney parks
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel comes with onsen, it is located near Tokyo Disneyland and Disneysea, and the price is significantly cheaper than other hotels around the region when comparing based on the amenities and location. The staff are wonderful as well as they were able to attend to my medical emergency prior to my check out from premise.
Stayed 4 nights in Nov 2019

8/10 Good

Rachel

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Worth the price
Experience was great in all. But since I used the shower in the room (which is unusual) I saw there was some mould behind the shower door.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. The Spa is free for hotel guests and open until 2am. There is also a free shuttle to the metro/subway, and then disneyland is walking distance from there so no need to pay extra for the disney tram.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from SPA＆HOTEL舞浜ユーラシア　宿泊支配人 on 2020/11/29
この度はご利用いただきまして誠にありがとうございます。 またお越し頂けましたら幸いです。 これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。 是非またのお越しをスタッフ一同心よりお待ち申し上げます。 SPA＆HOTEL舞浜ユーラシア　宿泊支配人

10/10 Excellent

Brook

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. Ten minutes walking from Tokyo Disney and Disney Sea and from the Maihama Station and Iksipari Mall. There is also a really nice kids park, walking path, and running track within a few blocks.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Room smelled like smoke and beds were not comfortable.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from SPA＆HOTEL舞浜ユーラシア　宿泊支配人 on 2020/11/29
この度はご利用いただきまして誠にありがとうございます。 またお越し頂けましたら幸いです。 これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。 是非またのお越しをスタッフ一同心よりお待ち申し上げます。 SPA＆HOTEL舞浜ユーラシア　宿泊支配人

8/10 Good

azenith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
good service. great location
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019
Response from SPA＆HOTEL舞浜ユーラシア　宿泊支配人 on 2020/11/29
この度はご利用いただきまして誠にありがとうございます。 またお越し頂けましたら幸いです。 これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。 是非またのお越しをスタッフ一同心よりお待ち申し上げます。 SPA＆HOTEL舞浜ユーラシア　宿泊支配人

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle bus to the station was very convenient. Room was very spacious and clean! We were unable to use the spa though due to our tattoos.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The price points and advertising didn’t match up to the actual condition to the hotel at all. The hotel isn’t English speaking friendly either. It was very difficult to check in/out. Also, the Expedia reservation indicated an 11am checkout time. However, the hotel policy is 10am. Overall, we felt the hotel was extremely old, difficult to navigate/communicate, and was told to check out earlier than anticipated. We ended up checking out before 8am and going to our next destination. I never leave these kinds of reviews but I felt that it was necessary to notify someone. Thank you.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from SPA＆HOTEL舞浜ユーラシア　宿泊支配人 on 2020/11/29
この度はご利用いただきまして誠にありがとうございます。 またお越し頂けましたら幸いです。 これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。 是非またのお越しをスタッフ一同心よりお待ち申し上げます。 SPA＆HOTEL舞浜ユーラシア　宿泊支配人

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disneyland hotel
Hotel staffs and breakfast was great! Only issue was they charge for late check out even though we didn’t check in til after 9pm after we were done with Disneyland.
Stayed 2 nights in Jul 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from SPA＆HOTEL舞浜ユーラシア　宿泊支配人 on 2020/11/29
この度はご利用いただきまして誠にありがとうございます。 またお越し頂けましたら幸いです。 これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。 是非またのお越しをスタッフ一同心よりお待ち申し上げます。 SPA＆HOTEL舞浜ユーラシア　宿泊支配人

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from SPA＆HOTEL舞浜ユーラシア　宿泊支配人 on 2020/11/29
この度はご利用いただきまして誠にありがとうございます。 またお越し頂けましたら幸いです。 これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。 是非またのお越しをスタッフ一同心よりお待ち申し上げます。 SPA＆HOTEL舞浜ユーラシア　宿泊支配人

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Lulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place!
The hotel is very near the Disney Sea Tokyo. They have very efficient staff and very relaxing atmosphere. I will definitely recommend it! Rooms are clean and practical!
Stayed 3 nights in May 2019

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience...but!
Excellent accommodations! Check in counter was not the normal Japanese hospitality that I'm used to; however, there were a lot of rude foreigners that may have added to the frustration of the staff. Overall it was a great experience and well worth the price so a spa style hotel that is very close to Disney!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you could possibly need was at this hotel. Very centra
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, 12 minute walk from Disney Sea, and despite the hard beds which are common to Japanese hotels, we got a good night's sleep.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel - except if you speak English. Unsuitable for guests whose language is English.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a westerner, was unsure of the bathroom setup (shower outside bathtub - rather like the onsen 'hot spring' downstairs) mainly because the shower tap didn't work. The room was very spacious for a Japanese hotel. King bed comfortable and aircon almost workable (no instructions in english). Trial and error were the order for the day. The Staff were very helpful for all manner of queries we had including Disney visit etc. (For the money great value and very convenient to Disney Parks)
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room in the new tower with spacious bath and shower. Convenient and free shuttle from train station. Easy access to DisneySea and Tokyo Disney.
Stayed 4 nights in Apr 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great Staff; Outdated Room
The hotel staff was very friendly and the free shuttle service was awesome. However, the linens are very dated. While the room was clean, our comforter and curtains were stained. It was clear that the staff cleaning the rooms did a great job but the hotel refused to replace outdated and stained linens. We were staying in what the hotel refers to as the "new" building but it wasn't new for a long time. Overall experience was really good, the rooms were large but the hotel could seriously use some room updates.
Stayed 2 nights in Apr 2019