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Reviews of Smi:re Stay Oshiage

2.5 out of 5
Smi:re Stay Oshiage
Shuhei 3-10-13, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 88 reviews" "
Rating 8 - Good. 32 out of 88 reviews" "
Rating 6 - Okay. 3 out of 88 reviews" "
Rating 4 - Poor. 0 out of 88 reviews" "
Rating 2 - Terrible. 1 out of 88 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation for a few weeks in Tokyo
We really liked the accommodation. Having the use of the kitchen and washing machine was excellent. The staff at the bar Downstairs were lovely. The location as great. A nice quiet place to stay for a more lengthy stay in Tokyo. So close to public transport.
Stayed 9 nights in Oct 2023
Response from Smi:re Stay Oshiage on 2023/11/21
Thank you so much for staying with us and this wonderful review! We're pleased that you had a great stay. We really look forward to seeing you again

8/10 Good

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good value for Tokyo. Close to train stations metro and kesei, easy on the train from Haneda. Easy to high speed trains at Shinagawa.
Stayed 5 nights in Apr 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, room comfort
Great for Families in Tokyo
A nice little apartment hotel with convenient access to the Tokyo Skytree. Reception isn't always there (they show up at 10am, which is checkout time, but it didn't seem like they were there every day), but the staff are friendly and very helpful. It's pretty much what you see in the photos. Enough space for a small family to get some distance from each other, and all the necessities for cooking and microwaving and storing food. For the price, if you don't want to be in the same room as your kids, it's hard to beat.
Pepper, the receptionist
Shower/Tub Combo
Front of the building
Stayed 3 nights in Mar 2020
Response from ホテルのマネージャー on 2020/3/25
Thank you very much for staying with us and such a great review about facilities and our staff! We're glad that you had a great time here!! We'll really look forward to seeing you again. Best Regards

10/10 Excellent

Enola Gracia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Tokyo
The hotel itself is very minimalistic but modern - we loved the design of it. The room has everything we need, although we would have loved to have another mirror other than the one in the bathroom. It is also very clean and cosy for the 5 of us. One thing that is exceptional though, is the service. The staff are very helpful and friendly, and ensured that we have a comfortable stay. Also, the hotel is very near to the Oshiage station, convenient to go to places around Tokyo. There is a family mart 2 minutes away, and if you'd like to enjoy some drinks, it has a nice bar on the 1st floor. Overall, we had the most pleasant stay & would definitely come back to stay again!
Stayed 7 nights in Dec 2019
Response from Smi:re Stay Oshiage on 2020/1/9
Thank you very much for staying with us and such a great review about facilities and our staff! We're glad that you had a great time here!! We'll really look forward to seeing you again. Best Regards

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Smi:re Stay Oshiage on 2019/12/5
Thank you very much for staying with us! We're glad that you had a great time here!! We'll really look forward to seeing you again. Best Regards,

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smi:re stay is awesome!!
Great location. Beautiful staff! So clean and comfy. We had the best stay with our family of five. Was a tiny bit of a struggle with our wheelchair due to space with the lift (But only minor) the rooms are a great size. I would absolutely love to come back. It was fantastic!!!
Stayed 6 nights in Nov 2019
Response from Smi:re Stay Oshiage on 2019/11/20
Thank you so much for staying with us and such a lovely review! We are so pleased that you had a great stay! Really hope you will come back to my hotel again!! Can't wait to see you again! Best Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is exactly as shown, and it has everything necessary, plus sleepwear included. Although the room is a little small but it’s definitely value for money.
Stayed 3 nights in Nov 2019
Response from Smi:re Stay Oshiage on 2019/11/11
Thank you very much for staying with us! We are really appreciate that you take your time to give us a review. We really look forward to seeing you again. Best Regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the way the room was set up was unique didn't like the fact that reception was not always attended so when you need to speak to staff it was through email or phone
Stayed 6 nights in Oct 2019
Response from Smi:re Stay Oshiage on 2019/10/14
Thank you very much for staying with us! We really apologize for the inconvenience and will make it better. Look forward to seeing you again. Best Regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located, spotlessly clean and ideal facilities for our party.
Stayed 2 nights in Sep 2019
Response from Smi:re Stay Oshiage on 2019/10/2
Thank you very much for staying with us and such a great review! We're so pleased that you had a great stay at the hotel. We really look forward to seeing you again.

10/10 Excellent

Chang, Seoul, South Korea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pros: very close to B2 exit. seems like my house in tokyo. no key only password. good air conditioner. english available managers(thank you. kenzo, yuki) cons: only japanese TV channels. may be good choice for 4-5 family members
Stayed 3 nights in Jul 2019
Response from Smi:re Stay Oshiage on 2019/8/1
Thank you so much for staying with us, the complements about our staff and a useful feedback about the nearest exit. We are glad that you had a wonderful stay, but sorry for the TV channels. We really look forward to seeing you again!

8/10 Good

Winson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Pretty close to Skytree Station! Neat & tidy! Highly recommended!
Stayed 8 nights in Jun 2019
Response from Smi:re Stay Oshiage on 2019/8/1
Thank you so much for staying with us ! We are glad that you had a wonderful stay. We really look forward to seeing you again!

10/10 Excellent

YMChan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owner and his staff have a good command of the English language. Run a small cafe for coffee and hot dinner. Everything is organized and you'll be able to get what you need. It's near to the metro station entrance and the main shopping center requires a 10-min walk. The main Oshiage station allows you to travel to the main districts in Tokyo.
Stayed 6 nights in Jun 2019
Response from Smi:re Stay Oshiage on 2019/8/1
Thank you so much for staying with us and such a great review! It's very informative for our future guests! We are glad that you had a wonderful stay. We really look forward to seeing you again!

10/10 Excellent

chung yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and comfy hotel. ( modern Japanese living)
The hotel is very nice and quiet. It’s a nice place for family and is with a kitchen. We accidentally break the bowls. The host was very nice and did not blame us.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

WSLee, KL Malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a pleasant stay with familly of 5.
Stayed 2 nights in Dec 2018
Response from Smi:re Stay Oshiage on 2019/1/5
Dear WSLee, Thank you for taking a tie to write a review! We are glad to know that you enjoyed staying with us. We hope to see you again soon in the near future. Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff. Convenient Location. Quiet Place.
Pros: 1. Excellent location - very near the subway (less than 5 min walking distance) which is next to Tokyo Sky Tower. Although no breakfast is served, there are many eateries at Tokyo Skytree (5 min walk). There is also a Thai restaurant within 3 min walking distance. 2. Quiet and safe neighborhood - we took nightly walks at about 10pm around the neighborhood areas as we shopped in various supermarkets nearby. 3. Convenient Shops and Supermarket nearby - within 3-5 min walk, you can find Family Mart, Lawson, 7-11. Within 8-10 min walk, you can find Big A Discount Supermarket and Tobu Supermarket. 4. Friendly hotel staff - both the receptionist and the bar/cafe staff (Mr Kenso) are friendly and helpful. They speak good English and offer helpful advice. Mr Kenso makes you feel so welcoming in this boutique hotel. 5. Room facilities all functioning well (wifi, heaters, washing machine, microwave oven, etc). Cons: 1. Cleaning service is done once every 2 days. 2. No bottled waters are provided. 3. Coffee/tea and toilet amenities is provided only on the first day. 4. No international TV channels (e.g. CNN, BBC, CCTV, CNA, etc).
Stayed 3 nights in Dec 2018
Response from Kenzo on 2018/12/29
Thank you very much for staying with us ! All your honest and detailed reviews will be helpful for other guests whom are considering to stay at Smi:re stay Oshiage . We always try to have fun working, and that should be making customers having fun. And that should be making your trip Memorable! We hope that you will come back to Smi:re Stay Oshiage in the future. And really appreciate for you to spend time with me at the wine bar. That was great time !

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very narrow but the design uses the space very well. Everything that a traveler will need is in the room. The hotel is a short walk from the Oshiage station. Th
Stayed 7 nights in Nov 2018
Response from Smi:re Stay Oshiage on 2019/6/5
Thank you very much for taking a time to write a review and sharing your experience with us! We sincerely glad to know that you satisfied with the design of our room. We look forward to welcoming you back again in the near future. Best Regards,

10/10 Excellent

Sybil, London, England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More like an apartment rental than a hotel. We loved the pared-down concrete and plywood aesthetic and it packed a lot into a small space. You could self-cater if you were on a budget and not far is a shop that sells take-out meals that looked good. The immediate area around the Sky Tree is a bit corporate but within 15 minutes you can be in Asakusa, and with the subway very close you are well connected to the rest of Tokyo.
Stayed 2 nights in Nov 2018
Response from mi on 2018/11/22
Thank you for staying our hotel and good review. We are looking forward to your stay again.

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2018
Response from mi on 2018/11/22
Thank you for a good evaluation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2018
Response from Smi:re Stay Oshiage on 2018/8/17
Thank you very much for staying with us. We look forward to welcoming you again soon!

10/10 Excellent

YU-HSUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點環境非常好
走路5分鐘內可以到車站，超市，便利商店，地點非常方便，床很舒適，未來還會再來入住
Stayed 5 nights in Jan 2024
Response from Smi:re Stay Oshiage on 2024/3/11
Thank you so much for staying with us and such a wonderful review! We're so pleased that you had a great stayWe look forward to welcoming you all again.

8/10 Good

Noguchi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

ツヨシ

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
我が家は子供が3人いるので、いつもホテル選びに苦労しますが、ダブルベット×1、シングルベッド×3、は、5人家族には、とても嬉しいベッド数でした。 内装もおしゃれで、必要な物は揃っていて、価格も安く、大満足の宿泊でした。
Stayed 1 night in Jun 2023

10/10 Excellent

じゅんいち

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
清潔感があって、料金もリーズナブルで良かったです。
Stayed 1 night in Mar 2023

8/10 Good

YASUSHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

チアキ

Traveled with family and small children
Liked: Amenities, property conditions & facilities
ミニキッチンがついてるので使い勝手が良かった！ また利用したい！
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2度目の宿泊です。
2度目の宿泊でした。 家族5人でも窮屈に感じる事なく過ごすことが出来ました。 リビングに大きめのベッドと、もう一部屋にシングルベッド3台が等間隔に置いてある部屋に泊まりましたが、簡単にベッドを移動してくっつける事も出来るので、小さな子供がいる為助かります。
Stayed 1 night in Nov 2021

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from スマイルステイ押上 on 2022/7/20
Megumi 様　この度はスマイルステイ押上にご宿泊を賜り、誠に有難うございます。当施設に非常に高い評価をつけていただき光栄でございます。 またのご宿泊をスタッフ一同心よりお待ちしております。 スマイルステイ押上

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
広さ、清潔さ共によかったです。近くに買い物する場所もあり料理もしやすかったです。また利用します！
Stayed 1 night in Apr 2021
Response from スマイルステイ押上 on 2022/7/6
Anonymous様　いつもスマイルステイ押上にご宿泊いただき、誠にありがとうございます。駅も近く、お店もありますのでとても過ごしやすいかと思います。お部屋も気に入っていただけたようでスタッフ一同嬉しく思います。またのご利用を心からお待ち申し上げます。スマイルステイ押上

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
これからも予約したい
風呂場を使用すると湿度が高く壁から床に水が落ちる。 洗面の鏡の位置は身長165CM以上仕様。シャワーヘッド付け根や枠から水が半分くらい出てしまいシャワーの勢いが半減。シャワーヘッド交換必要。エアコンは暖房はあまり効かない。清潔感あり広いし安い。お店の人の感じは関東にしては良い。常宿にしたい。
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Amenities, property conditions & facilities
いつも 快適に過ごすことが出来て助かります。こちらの手違いにも快く直ぐに対応して下さり 助かりました。以後気を付けます
Stayed 1 night in Apr 2021
Response from スマイルステイ押上 on 2022/7/6
Anonymous様　いつもスマイルステイ押上をご利用いただき誠にありがとうございます。今回も快適にお過ごしいただけたようで、スタッフ一同非常に嬉しく思います。またのご利用を心からお待ちしております。スマイルステイ押上

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
駅から近く便利な場所で、部屋は清潔で充分な広さがありました。チェックイン・チェックアウトもスムーズで、機会があればまた利用させていただきたいと思いました。
Stayed 1 night in Mar 2021
Response from スマイルステイ押上 on 2022/7/6
Anonymous様　この度はスマイルステイ押上をご利用いただき誠にありがとうございます。当施設に対し、非常に高い評価をしていただき光栄でございます。今後もお客様にご満足していただけるよう努めて参りたいと思います。またのご利用を心からお待ちしております。スマイルステイ押上

8/10 Good

Nakao

Traveled with family
Liked: Cleanliness
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2021
Response from スマイルステイ押上 on 2022/7/6
Anonymous様　この度はスマイルステイ押上にご宿泊を賜り、誠に有難うございます。 またのご宿泊をスタッフ一同心よりお待ちしております。 スマイルステイ押上

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
間取りが変わっていて楽しい
キッチン食器レンジ洗濯機あり、寝室がもう一つあり間取りが変わっていて面白かったです。お風呂が少し使いづらい配置でしたが、トイレ別なのでゆっくり入れました。スカイツリーからも近く便利な立地でした。また泊まりたいです。
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
とても素敵！また利用したいです。
Stayed 1 night in Dec 2020
Response from スマイルステイ押上 on 2022/7/6
Anonymous様　この度はスマイルステイ押上にご宿泊いただき誠にありがとうございます。当施設を気に入っていただけたようで、非常に嬉しく思います。今後のゲスト様にもご満足していただける旅をお手伝いさせていただければと思います。 またのご利用を心からお待ちしております。スマイルステイ押上

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
ロングステイしたくなった！
押上駅のB2出口から程近く、周辺にはコンビニもあって便利でした！ 管理人のお兄さんもとても親切で、室内も綺麗で言うことなしです。娘が「ここに住みたい！」と言ってました(^^)
Stayed 2 nights in Aug 2020
Response from Smi:re Stay Oshiage on 2020/8/24
この度は当施設にご宿泊いただき、誠にありがとうございました。娘様含めとても気に入っていただけたようで、スタッフ一同大変嬉しく思います。 娘様がおっしゃるように暮らすようにご滞在いただけますので、次回は長期滞在でのご利用もぜひお待ち申し上げております。

10/10 Excellent

SHUNTARO

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Response from スマイルステイ押上 on 2020/8/18
この度はスマイルステイ押上にご宿泊を賜り、誠に有難うございます。ごゆっくりお過ごし頂けましたでしょうか。またのご宿泊をスタッフ一同心よりお待ちしております。

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
壁の薄さが気になった。バーでのチェックイン時に、周りに聞こえる声で居住地などを喋られてしまったことが気になった
Stayed 1 night in Jun 2020
Response from スマイルステイ押上 on 2020/6/22
この度はスマイルステイ押上にご宿泊を賜り、誠にありがとうございます。ご不快な思いをさせてしまい、大変申し訳ございませんでした。 頂きましたご意見を真摯に受け止め、今後、再発防止に努めて参りたいと思います。 またのご宿泊をスタッフ一同心よりお待ちしております。 スマイルステイ押上

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Toutes sont très bien! Les personnels de l'hôtel est très sympathique et gentil.
Stayed 7 nights in Apr 2020
Response from Hotel SAILS on 2020/5/14
Thank you for staying with us and writing a review. We're very happy to hear you enjoyed your stay here! We do hope to see you again. Stay home and stay safe.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Stayed 14 nights in Mar 2020
Response from Smile Stay Oshiage on 2020/4/11
Dear Anonymous, Thank you for the great review. We are glad to receive your positive feedback. Our warm hospitality awaits your return sometimes soon. Sincerely, Smile Stay Oshiage

6/10 Okay

Siu wah

Traveled with family
非常憤怒
今次訂了8天行程到東京可惜因為疫情日本政府臨時要香港簽證，因本人不在香港無法前往簽證故無法出發，已經三次致電酒店希望可以延期，但卻被佢，我是家庭旅遊4人房白白損失1萬元，非常差的睇驗，本來今次行程共20天，其他三間酒店也因此疫情改延期半年或退款只有這間不可以，為何你政府的決定而影響客戶，不會考慮這酒店。
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
無賴酒店，不理客人嘅性命安全，全世界政府都呼籲市民不要外遊，航空公司都退款，但這酒店硬要客人從外國飛去住宿因不願退款，這酒店一點商業道德都冇，請不要再推薦俾客人。
Stayed 3 nights in Mar 2020
Response from SAILS on 2020/3/26
Thank you for staying at our hotel and review us.

10/10 Excellent

UMBACH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bien
Parfait pour une famille de 4
Stayed 3 nights in Feb 2020
Response from Smi:re Stay Tokyo on 2020/2/17
Thank you so much for staying with us. We really look forward to seeing you again. Best Regards,

10/10 Excellent

SAN NI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適便利的好住處
非常喜歡這裡, 房間有設計感之外還很舒適, 離押上站很近, 車站旁邊有大型超市, 不想外食自炊也可以, 每天出入都能看到大大的晴空塔, 在這裡渡過非常開心的四晚
Stayed 4 nights in Feb 2020
Response from Smile Stay Oshiage on 2020/2/13
Thank you for staying and reviewing us! We're looking forward to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2020
Response from Smi:re Stay Oshiage on 2020/1/21
Thank you very much for staying with us! We're so pleased that you had a great stay. We'll really look forward to seeing you again. Best Regards,

8/10 Good

さるぢえ, 大阪

Traveled with family and small children
Liked: Cleanliness, amenities
立地は良く、スタッフも親切でした。 部屋自体も綺麗で、コンディションも良かったのですが、トイレの換気だけが残念で、タバコのような臭いがずっとしていました。トイレ使用後も、臭いが結構な時間残ってました。 ただ、コスパは良いので、リピーターになる予定です。
Stayed 2 nights in Jan 2020
Response from スマイルステイ押上 on 2020/1/27
この度はスマイルステイ押上にご宿泊を賜り、誠に有難うございます。 設備やスタッフについてのお褒めのお言葉も賜り、大変嬉しく思います。 ただ、換気の問題については、ご不快な思いをさせてしまい大変申し訳ございませんでした。今後、改善に努めてまいります。 またのご宿泊をスタッフ一同心よりお待ちしております。 スマイルステイ押上

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Smi:re Stay Oshiage on 2020/1/5
Thank you very much for staying with us! We're so pleased that you had a great stay. We'll really look forward to seeing you again. Best Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合家庭出遊
房間配備齊全，有洗衣機和廚具用品，適合煮食，曬衣服的位置正好面對冷氣，衣服吹一晚就乾了，連續住宿可以少帶好幾套衣服。周圍居離地鐵站，生鮮超市，晴空塔購物中心距離不遠，生活機能方便。很好的住宿經驗。
Stayed 2 nights in Dec 2019
Response from Smi:re Stay Oshiage on 2020/1/22
Thank you very much for staying with us! We're so pleased that you had a comfy time. We'll really look forward to seeing you again. Best Regards,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities
キッチン付きでお皿などもあり料理を楽しめました！部屋もオシャレで素敵でした。大満足です！BARでドリンクサービスなどの嬉しい特典も良かったです。
Stayed 1 night in Dec 2019
Response from スマイルステイ押上 on 2020/1/27
この度はスマイルステイ押上にご宿泊を賜り、誠に有難うございます。 設備やサービスについてのお褒めのお言葉も賜り、大変嬉しく思います。 またのご宿泊をスタッフ一同心よりお待ちしております。 スマイルステイ押上