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Shibuya Stream Excel Hotel Tokyu

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Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access

Overview of Shibuya Stream Excel Hotel Tokyu

Shibuya Stream Excel Hotel Tokyu

3.5 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

Explore the area

  • AirportTokyo (HND-Haneda)31 min drive
  • Popular LocationTokyo Disneyland®32 min drive
  • Popular LocationTokyo Sky Tree32 min drive
  • Popular LocationTokyo DisneySea®33 min drive

Choose dates to view prices

About this area

Tokyo

Near a metro station, Shibuya Stream Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with great shopping. Shibuya Crossing and Meiji Jingu Shrine are notable landmarks and Tokyo Tower is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is 5 minutes by foot.

What's nearby

  • Shibuya Hikarie - 5 min walk
  • Shibuya Crossing - 8 min walk
  • Tokyo Disneyland® - 32 min drive
  • Tokyo Sky Tree - 32 min drive
  • Tokyo DisneySea® - 33 min drive

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 14 min walk
  • Narita Intl. Airport (NRT) - 54 min drive

About this property

Shibuya Stream Excel Hotel Tokyu

3.5-star Tokyo hotel in Shibuya, walk to Shibuya Crossing
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Shibuya Stream Excel Hotel Tokyu offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2800 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2800 for adults and JPY 1400 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Renovations and closures

The property will be renovating from May 17 2022 to May 17 2022 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2800 for adults and JPY 1400 for children (approximately)
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
Shibuya Stream Excel Tokyu
SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel
SHIBUYA STREAM EXCEL HOTEL TOKYU Tokyo
SHIBUYA STREAM EXCEL HOTEL TOKYU Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 331 out of 509 reviews
5 - Excellent 65%
Rating 4 - Good. 146 out of 509 reviews
4 - Good 29%
Rating 3 - Okay. 21 out of 509 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 509 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 509 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. It’s very close to the station.
Stayed 4 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. I love the location and new design.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, great room, awesome location.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable! Only a couple of minutes of walk from Shibuya station and surrounded by so many fun shopping complex and dining options within the walking distance. The view from the corner was amazing. Easy to get around, staff was helpful, room was clean and spacious. Can’t believe the price! Also, we enjoyed the robot delivering bath amenities to our room :)
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, room, sparkling clean, friendly stuff, everything is great. There are so many great restaurants in this brand new building, I strongly recommend.
Stayed 1 night in May 2022