Deluxe Family Suite | Iron/ironing board, free WiFi, bed sheets

Reviews of Minn Kamata

3 out of 5
Minn Kamata
5-18-18 Nishikamata, Tokyo, Tokyo

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 231 reviews" "
Rating 8 - Good. 74 out of 231 reviews" "
Rating 6 - Okay. 14 out of 231 reviews" "
Rating 4 - Poor. 8 out of 231 reviews" "
Rating 2 - Terrible. 9 out of 231 reviews" "

8.6/10

Cleanliness

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, property conditions & facilities
A small hotel, within easy walking distance of shops and train station. There are no facilities to leave luggage after check out, although we were a family of 4, there were only crockery and cutlery for 3. Behind the bed and the dip in the headboard could do with more regular cleaning. Apart from this it was clean, tidy, modern and comfortable.
Stayed 7 nights in Mar 2024
Response from Minn Kamata on 2024/4/13
Thank you very much for choosing our services. We sincerely appreciate your review and the time you took to share your feedback.We take great pride in being able to provide you with a comfortable and memorable stay. Moving forward, we are committed to continually improving the quality of our services.As you said, the location is one of the most attractive advantages as it is close to train station. We would appreciate it if you could make many wonderful memories by taking advantage of the location of our hotel. However, we apologize that room cleaning did not properly done and made your stay unpleasant. We would like to take it into our consideration to improve our service.Once again, thank you for taking the time to leave a review amidst your busy schedule. When you are in the area again, please do not hesitate to use our services. We look forward to welcoming you back, and the entire staff is eager to see you again.

10/10 Excellent

Giovani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, very practical, clean, and with so many local restaurant options within walking distance. Convenience store just next door. I would highly recommend Minn Hotel, especially for those travelling with the family. The kids really enjoyed the very comfy double bunk beds.
Stayed 1 night in Apr 2024
Response from Minn蒲田 on 2024/4/2
Thank you for taking the time to share your experience at Minn Hotel. We're delighted to hear that you found our hotel to be excellent, practical, and clean. Our team takes great pride in providing a comfortable and convenient stay for our guests.We're glad you appreciated the variety of local restaurant options nearby and found our location convenient with the convenience store next door. It's always wonderful to know that families enjoy their stay with us, and we're thrilled to hear that the kids enjoyed our very comfy double bunk beds.Thank you for recommending Minn Hotel to others. We look forward to welcoming you and your family back again in the future!

10/10 Excellent

Chase

Liked: Cleanliness
Close to the station and fun foods and bars nearby. Great spot!
Stayed 7 nights in Mar 2024
Response from Minn Kamata on 2024/3/26
Thank you very much for choosing our hotel on this occasion. We sincerely appreciate your wonderful review.We are delighted to hear that you were satisfied with the location and the nearby restaurants and bars.We promise to continue providing services that meet your satisfaction. We look forward to welcoming you again in the future.

8/10 Good

Ruangtong

There is a kitchen and easy to walk to the station.
Stayed 6 nights in Mar 2024
Response from Minn Kamata on 2024/3/26
Thank you for choosing our hotel and for sharing your feedback. We are delighted to hear that you found the kitchen convenient and the access to the station easy. Your satisfaction is our top priority, and we are glad that our facilities met your expectations.We strive to provide a comfortable and enjoyable stay for all our guests, and we look forward to welcoming you back on your next visit. If you have any questions or need assistance, please feel free to let us know.

8/10 Good

Rika Oji

Liked: Cleanliness, property conditions & facilities
Stayed 20 nights in Feb 2024
Response from Minn Kamata on 2024/3/10
Thank you very much for choosing our services. We sincerely appreciate your review and the time you took to share your feedback.We take great pride in being able to provide you with a comfortable and memorable stay. Moving forward, we are committed to continually improving the quality of our services.Once again, thank you for taking the time to leave a review amidst your busy schedule. When you are in the area again, please do not hesitate to use our services. We look forward to welcoming you back, and the entire staff is eager to see you again.

4/10 Poor

Simon

Traveled with group, Traveled with family
Disliked: Amenities
The check in process was confusing and done by iPad sitting on the front desk. After check in you then have to use a separate iPad and get codes to two different doors. Very unusual. Worse than that is the size of the rooms. We booked several rooms for four people in each room and assumed the size would be fine. Wrong! We stayed in double bunk beds which were up against a wall and should not have been allowed. Way too small for four people. Should be max 2 to a room. Everything is Japanese too so bring your translators. I will never return,
Response from Minn Kamata on 2024/2/10
Thank you very much for choosing our hotel. And thank you for taking the time to post this review and provide us with your valuable feedback.We sincerely apologize for any inconvenience and dissatisfaction you may have noticed during your stay regarding our check-in process and room size. Your valuable feedback has enabled us to identify areas for improvement in our services and facilities.We sincerely apologize that your stay with us was not comfortable, especially with regard to the size of your room. We sincerely apologize for not meeting your expectations and for any discomfort you may have experienced. We take your comments seriously and will make every effort to prevent similar problems from occurring in the future.We will make every effort to resolve your inconvenience and dissatisfaction and provide you with better service in the future. We look forward to serving you again.

10/10 Excellent

SATORU

Stayed 1 night in Jan 2024
Response from Minn 蒲田 on 2024/1/8
この度はご利用いただきまして、誠にありがとうございます。またレビューをご投稿くださいまして、重ねてお礼申し上げます。お客様にとって快適で思い出深い滞在を提供できたこと、スタッフ一同大変誇りに思っております。これからも更なる品質の向上に取り組んで参ります。改めまして、お忙しい中ご投稿いただきましてありがとうございます。お近くにお越しの際は是非またご利用くださいませ。 再びお会いできますことをスタッフ一同心よりお待ちしております。

10/10 Excellent

Yasuyuki

Stayed 2 nights in Jan 2024
Response from Minn 蒲田 on 2024/1/8
この度はご利用いただきまして、誠にありがとうございます。またレビューをご投稿くださいまして、重ねてお礼申し上げます。お客様にとって快適で思い出深い滞在を提供できたこと、スタッフ一同大変誇りに思っております。これからも更なる品質の向上に取り組んで参ります。改めまして、お忙しい中ご投稿いただきましてありがとうございます。お近くにお越しの際は是非またご利用くださいませ。 再びお会いできますことをスタッフ一同心よりお待ちしております。

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
What I liked about it was that you could check in at anytime because some places you would have to wait a certain time to check in and it made it difficult to actually settle.
Stayed 4 nights in Dec 2023
Response from Minn Kamata on 2023/12/28
Thank you for sharing your positive experience with us! We're delighted to hear that our flexible check-in policy contributed to a smooth and convenient stay for you.At Minn Kamata, we understand the importance of providing our guests with flexibility, and we're pleased to know that our anytime check-in option made it easier for you to settle in without any delays.Your feedback is invaluable to us, and it motivates us to continue delivering exceptional service. We appreciate your choice to stay with us, and we hope to have the pleasure of welcoming you back in the future.If there are any specific aspects of your stay that stood out to you or any suggestions you'd like to share, please feel free to let us know. We're always looking for ways to enhance our guests' experiences.Once again, thank you for choosing Minn Kamata. We look forward to hosting you again soon!

10/10 Excellent

Gener

Stayed 5 nights in Dec 2023
Response from Minn Kamata on 2024/1/8
Thank you very much for choosing our services. We sincerely appreciate your review and the time you took to share your feedback.We take great pride in being able to provide you with a comfortable and memorable stay. Moving forward, we are committed to continually improving the quality of our services.Once again, thank you for taking the time to leave a review amidst your busy schedule. When you are in the area again, please do not hesitate to use our services. We look forward to welcoming you back, and the entire staff is eager to see you again.

8/10 Good

ZAW

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from train station with so many eating options nearby
Stayed 3 nights in Dec 2023
Response from Minn Kamata on 2023/12/28
Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that our hotel's convenient location, within walking distance from the train station, and the plethora of dining options nearby, added to the enjoyment of your stay.At Minn Kamata, we strive to provide a comfortable and accessible experience for our guests. It's fantastic to know that you found our proximity to the train station and the variety of dining choices in the vicinity to be convenient.We appreciate your kind words and hope to have the pleasure of welcoming you back in the near future. If there's anything specific you enjoyed during your stay or any suggestions you may have, please feel free to share. Your feedback is invaluable as we continually work towards enhancing our guests' experience.Thank you again for choosing Minn Kamata. We look forward to hosting you again soon!

8/10 Good

TORU

Stayed 1 night in Dec 2023
Response from Minn Kamata on 2024/1/3
この度はご宿泊いただき誠にありがとうございました。ゆっくりお寛ぎいただけましたか?羽田空港や横浜方面、都心へと各方面にアクセスが良い立地で多くのお客様にお喜びいただいております。また是非ご来館くださいませ。

6/10 Okay

Yousun

Liked: Cleanliness, property conditions & facilities
Check in experience was bad. The room was small but functional.
Stayed 3 nights in Dec 2023
Response from Minn Kamata on 2023/12/19
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your check-in process. Your satisfaction is our top priority, and we regret that we fell short of your expectations.We appreciate your acknowledgment of the room's functionality, and we want to assure you that your comments will be shared with our team for further improvement. We are committed to providing a positive and seamless experience for all our guests.If there are specific details about your check-in experience that you would like to share with us, please feel free to contact our front desk manager at [manager's email or phone number]. Your insights are invaluable to us, and we would welcome the opportunity to address any concerns you may have.Once again, we apologize for any inconvenience, and we hope to have the chance to welcome you back in the future and provide you with the exceptional stay you deserve.

8/10 Good

Darren, Taroona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We needed somewhere not far from Haneda airport after a long flight, and somewhere close to the train station. This was both. Our family of 4 easily fitted into the comfortable room. It’s a quiet area with supermarkets and cafes nearby so was easy to find food options too. All up a good stay.
Stayed 1 night in Dec 2023
Response from Minn Kamata on 2023/12/14
Thank you very much for your stay and kindly writing us a review.We are happy to hear that you were satisfied with our hotel.As you said, many customers are satisfied with our location.If you come to Japan again, please choose our hotel. thank you

10/10 Excellent

Janelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Minn Kamata on 2023/12/9
Thank you very much for choosing our services. We sincerely appreciate your review and the time you took to share your feedback.We take great pride in being able to provide you with a comfortable and memorable stay. Moving forward, we are committed to continually improving the quality of our services.Once again, thank you for taking the time to leave a review amidst your busy schedule. When you are in the area again, please do not hesitate to use our services. We look forward to welcoming you back, and the entire staff is eager to see you again.

10/10 Excellent

Jochem

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Nov 2023
Response from Minn Kamata on 2023/12/4
Thank you again for your valuable feedback. It would be our pleasure to have you as our guest again on your next visit.All of our staff are very happy to hear that you found it very convenient. Please come visit us again.

10/10 Excellent

Hideaki

Liked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Minn Kamata on 2023/12/21
この度はご宿泊いただき、誠にありがとうございました。当ホテルをご満足いただけたようで、スタッフ一同大変嬉しく思っております。是非またのお越しを心をよりお待ちしております。

8/10 Good

LATOYA

Liked: Cleanliness, property conditions & facilities
Response from Minn Kamata on 2023/11/29
Dear Guest, Thank you for your good review of our hotel. We are very grateful that you enjoyed your stay at our hotel. We look forward to seeing you again.

8/10 Good

LATOYA

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Minn Kamata on 2023/11/29
Dear Guest, Thank you for your good review of our hotel. We are very grateful that you enjoyed your stay at our hotel. Did you make some fun memories? We look forward to seeing you again.

8/10 Good

Chi Ho

Stayed 5 nights in Oct 2023
Response from Minn Kamata on 2023/11/16
Thank you very much for choosing our services. We sincerely appreciate your review and the time you took to share your feedback.We are delighted to hear that you enjoyed your stay. Our entire staff takes pride in providing a comfortable and memorable experience for our guests. We look forward to welcoming you again in the future.Once again, thank you for your review and for choosing our services.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
It was a perfect place for my family
It was just perfect for us! Convenient near station and a lot of shops/restaurants! The room was very comfortable for 4 of us. There was almost everything that we need we're prepared!
Stayed 2 nights in Oct 2023
Response from Minn Kamata on 2023/11/1
Thank you for staying with us and for taking the time to write a review. It is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service. We will continue to strive to deliver the best experience to our valued guests.hank you again for your perfect rating and recommendation. We hope to welcome you back again soon.

8/10 Good

CHOI HA ELAINE

Stayed 14 nights in Sep 2023
Response from Minn Kamata on 2023/11/16
Thank you very much for choosing our services. We sincerely appreciate your review and the time you took to share your feedback.We are delighted to hear that you enjoyed your stay. Our entire staff takes pride in providing a comfortable and memorable experience for our guests. We look forward to welcoming you again in the future.Once again, thank you for your review and for choosing our services.

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is no human at the reception desk which made it a bit confusing for us, but all worked out great in the end. Elevator needs fresh painting and new flooring, The unit is smaller than expected, but in great working condition and very clean and comfortable. there is no English instruction on how things work, but it was not hard for us to figure things out. Overall it's a great place to stay, close transportation and plenty of restaurants, convenient stores, and shopping areas all within walking distance.
Stayed 7 nights in Jul 2023
Response from Minn Kamata on 2023/9/24
Thank you very much for your stay and taking the time to share your feedback about your recent stay with us.We are delighted to receive wonderful comments on comfortable room. All our rooms are designed to be fully equipped with kitchen facilities and washing machine so that our guests can feel comfortable and also feel like home during the stay. Therefore, we are really grateful for your kind recognition of what we focus on.However, we are sorry to hear there were some aspects of your stay that could have been better and we hope to have a chance to change your impression next time you visit. We believe your valuable feedback will help us to reinforce and improve our service quality. Thank you again for your valuable and honest feedback. We hope you will give us another chance to welcome you back for more positive experience.

8/10 Good

Eriko

Stayed 14 nights in Aug 2023
Response from Minn Kamata on 2023/11/16
この度はご利用いただきまして、誠にありがとうございます。またレビューをご投稿くださいまして、重ねてお礼申し上げます。ご投稿いただいたレビュー、誠にありがとうございます。お客様がご滞在をお楽しみいただけたことを嬉しく思います。スタッフ一同、お客様にとって快適で思い出深い滞在を提供できたことを誇りに思っております。またのご利用を心よりお待ちしております。

10/10 Excellent

HUNG

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!! I like the hotel location; it’s close to the train/metro station, there’s tons of restaurants and convenience stores nearby, and there’s also a laundromat just a few minutes’ walk away. My room has a washing machine and small kitchenette, which is very convenient.
Stayed 9 nights in Sep 2023
Response from Minn Kamata on 2023/9/24
Thank you very much for your stay and taking the time to share your feedback about your recent stay with us.We would especially like to thank you for your special mention of the location and room facilities. Our rooms are equipped with kitchen and washing machine as well as separate toilet for comfortable use for family or group guests. We are pleased that you were satisfied with the room and stayed comfortably.Thank you again for your perfect rating and recommendation. We hope to welcome you back again soon.

10/10 Excellent

Maria, Naples

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Sep 2023

10/10 Excellent

Tumendemberel

Stayed 3 nights in Aug 2023

10/10 Excellent

Yu Hung

Stayed 1 night in Aug 2023

10/10 Excellent

Iran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a good time at Kamata area, you're close to the airport and not so far away from Tokyo downtown area. You have everything you need for your day life at Kamata station. Even a direct bus to the airport is by the train station.
Stayed 2 nights in Aug 2023
Response from Minn Kamata on 2023/9/24
Thank you very much for your stay and taking the time to share your feedback about your recent stay with us.We would especially like to thank you for your special mention of the location. As you said, the location is one of the most attractive advantages as it is close to surrounding facilities. We would appreciate it if you could make many wonderful memories by taking advantage of the location of our hotel.Thank you again for your perfect rating and recommendation. We hope to welcome you back again soon.

4/10 Poor

Louise

Stayed 1 night in Jul 2023

8/10 Good

Noriko

Stayed 2 nights in Jul 2023

10/10 Excellent

Mirta

Great and clean place ! Love it

10/10 Excellent

HIROYUKI

Stayed 1 night in Jul 2023

10/10 Excellent

Donaven

Stayed 4 nights in Jul 2023

8/10 Good

Afsana

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean apartment with all necessary amenities and cooking facilities. We have enjoyed our stay.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jasmin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the room was big enough to fit a group of 5. our stay here was amazing and i would recommend to a friend. i would also stay here for future trips
Stayed 4 nights in Jun 2023

10/10 Excellent

sachiko

Traveled with family
Liked: Cleanliness, room comfort
Stayed 13 nights in Jun 2023

10/10 Excellent

MICHAEL

Stayed 8 nights in May 2023

10/10 Excellent

Chihhsiung

Traveled with family
Liked: Cleanliness, room comfort
有機會會再預訂
反映問題馬上就處理,服務態度相當好!
Stayed 9 nights in May 2023
Response from Minn Kamata on 2023/6/13
非常感谢您的反馈意见。我们很高兴听到您对我们酒店的入住和退房手续非常简便,并且酒店保持整洁。您对我们的服务态度非常满意,我们非常荣幸。我们始终致力于提高客人的满意度,并能够得到您的认可,我们倍感荣幸。我们将继续努力为您提供出色的服务。非常感谢您的评价和支持。谢谢!

10/10 Excellent

In-Chang

Stayed 1 night in Jun 2023

10/10 Excellent

ANGELICA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very easy to check in/out and clean.
Stayed 9 nights in May 2023
Response from Minn Kamata on 2023/6/13
Thank you for your feedback. We are glad to hear that you found the check-in/out process to be very easy and that the hotel was clean. Your satisfaction is important to us, and we appreciate your positive review. We look forward to serving you again in the future. Thank you for your patronage.

10/10 Excellent

SONIA

Stayed 6 nights in May 2023

10/10 Excellent

Wen Jin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We travel with our 8 years old son. Really like the comfort quadruple room, feels like staying at home. Very spacious and comfortable, convenient for cooking as well.
Stayed 7 nights in Apr 2023
Response from Minn Kamata on 2023/6/13
Thank you for choosing our hotel and sharing your feedback. We are delighted to hear that you and your 8-year-old son enjoyed your stay in our Comfort Quadruple Room. It's fantastic to know that the room provided a sense of home with its spaciousness and comfort, and that it was convenient for cooking as well. We appreciate your positive comments and hope to have the pleasure of welcoming you and your family back for another wonderful experience. Thank you for taking the time to share your review.

10/10 Excellent

mayumi

Stayed 4 nights in May 2023

10/10 Excellent

Rhys

Stayed 5 nights in May 2023

4/10 Poor

Ruangtong

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Cleaning the room before the guests check in is not done properly . The room is very dirty. I experienced this problem every time I stayed.
Stayed 2 nights in May 2023
Response from Minn Kamata on 2023/6/13
Thank you for bringing this matter to our attention and for sharing your feedback regarding the cleanliness of the room. We sincerely apologize for the inconvenience you experienced during your stay, as it is not up to our standards. It is disheartening to learn that you have consistently encountered this problem every time you stayed with us. We take this issue seriously and will make every effort to improve the quality of our cleaning services. Your feedback is invaluable to us, and we appreciate your understanding. We hope you will give us another opportunity to provide you with a better experience in the future. Thank you for taking the time to share your concerns with us.

10/10 Excellent

matoko

Stayed 6 nights in Apr 2023

10/10 Excellent

TAKASHI

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Wipawee, San Francisco

Traveled with family
Liked: Cleanliness, property conditions & facilities
It worth the price
Stayed 3 nights in Apr 2023
Response from Minn蒲田 on 2023/5/4
Thank you very much for staying. We are glad that you liked the room.We hope to see you again someday.

8/10 Good

Brandon

Stayed 11 nights in Apr 2023
Response from Minn蒲田 on 2023/5/4
Thank you very much for choosing our place. We are glad to know that you enjoyed your travel. We are looking forward to seeing you again.