Front of property

Reviews of Mimaru Tokyo Hatchobori

3 out of 5
Mimaru Tokyo Hatchobori
3 Kayabacho, Nihonbashi, Tokyo

Reviews

9.6

Exceptional

Rating 10 - Excellent. 344 out of 432 reviews" "
Rating 8 - Good. 81 out of 432 reviews" "
Rating 6 - Okay. 3 out of 432 reviews" "
Rating 4 - Poor. 3 out of 432 reviews" "
Rating 2 - Terrible. 1 out of 432 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, diverse staff, and clean rooms. A reasonable walk from the Tokyo JR station.
Stayed 2 nights in Apr 2024
Response from MIMARU Tokyo Hatchobori Front Team on 2024/4/29
Dear Guest, thank you so much for choosing MIMARU Tokyo Hatchobori during your latest trip to Japan. We are pleased to hear you were overall satisfied with our room cleaning and with our location! We are also pleased to hear your were overall satisfied with our staff service. Our international staff is a feature unique to MIMARU, and we absolutely love it when guests appreciate their service.It was a pleasure to host you, and we look forward to welcoming you again soon! Best regards, Front Desk Team

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
This place was awesome. I would stay there again next time I am in Tokyo.
Stayed 9 nights in Mar 2024
Response from MIMARU Tokyo Hatchobori on 2024/4/5
Dear Guest, thank you so much for choosing MIMARU Tokyo Hatchobori during your latest trip to Japan. We are pleased to hear you were overall satisfied with our hotel and would like to stay with us again! It was a pleasure to host you, and we look forward to welcoming you again soon.Best regards, Front Desk Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from MIMARU Tokyo Hatchobori on 2024/4/5
Dear Guest, thank you so much for choosing MIMARU Tokyo Hatchobori and for the great score! We are pleased to hear you were overall satisfied with your stay. It was a pleasure to host you, and we look forward to welcoming you again soon! Best regards, Front Desk Team

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling as a family of 3 we stayed at the Mimaru Tokyo Hatchobori for 11 nights in March as a base to explore the greater Tokyo area. The room is a very good size and is equipped with a kitchenette and dining/sitting area so it was plenty of space for us. Its SO nice to have the option to eat in after a long day out or for breakfast to start the morning. The front desk and cleaning staff were great and helpful. The location is conveniently near 2 subway stations a short walk away so you can quickly get anywhere and the mega Tokyo Stn is not far either. There are many little restaurants to discover in the surrounding area. I highly recommend this hotel (or another Mimaru location if that suits you better).
Stayed 11 nights in Mar 2024
Response from MIMARU Tokyo Hatchobori Front Team on 2024/4/3
Dear Guest, thank you so much for choosing MIMARU Tokyo Hatchobori during your latest trip to Japan. We are pleased to hear you were overall satisfied with our facility and location, and were able to have a pleasant stay in your room. We are also pleased to hear you were overall satisfied with our staff service. Our international staff is a feature unique to MIMARU, and we absolutely love it when our guest are happy with our service.Thank you again for staying with us. It was a pleasure to host you, and we look forward to welcoming you again soon!Best regards, Front Desk Team

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from MIMARU Tokyo Hatchobori Front Team on 2024/4/3
Dear Guest, thank you so much for choosing MIMARU Tokyo Hatchobori during your latest trip to Japan. We are pleased to hear you had an overall pleasant stay with us. It was a pleasure to host you, and we look forward to welcoming you again soon! Best regards, Front Desk Team

8/10 Good

Tim

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Conveniently located. Spacious. Having carpet in the kitchen area is not very hygienic.
Stayed 4 nights in Mar 2024
Response from MIMARU Tokyo Hatchobori Front Desk on 2024/3/21
Dear Guest, thank you so much for choosing MIMARU Tokyo Hatchobori. We're delighted to hear that you found our location convenient and our space spacious. Your satisfaction is paramount to us.Regarding your concern about the carpet in the kitchen area, we appreciate your observation. We continuously strive to maintain the highest standards of cleanliness and hygiene throughout our premises. Your feedback serves as a valuable insight for us to assess and improve upon our offerings.We assure you that we take hygiene seriously and are exploring options to address this matter effectively. Please feel free to reach out to our team if you have any further suggestions or if there's anything else we can assist you with during your stay.Once again, thank you for choosing us, and we look forward to welcoming you back soon.Warm regards.

10/10 Excellent

Huy Vu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très propre et personnel très courtois
Stayed 7 nights in Mar 2024
Response from Chiara on 2024/3/15
Dear Guest, thank you for choosing MIMARU Tokyo Hatchobori during your latest trip to Japan. We are pleased to hear you were overall satisfied with our facility and found it clean. We are also pleased to hear you were overall satisfied with our staff. It was a pleasure to host you, and we look forward to welcoming you soon! Merci beaucoup! Best regards, Front Desk Team

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in walking distance between a few train stations. It's near a few nice shopping districts as well. Wonderful staff and service as always from the Mimaru chain!
Response from Chiara on 2024/3/14
Dear Guest,Thank you so much for choosing MIMARU Tokyo Hatchobori during your trip to Japan. We are pleased to hear you were overall satisfied with our location. We are also pleased to hear you were overall satisfied with our staff and service. It was a pleasure to host you, and we look forward to welcoming you again soon!Best regards, Front Desk Team

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for Tokyo
We are a family of four with two teenagers. Very similar to the Mimaru we'd stayed in Osaka at the beginning of our trip. It's in a great location as a base to explore Tokyo, short distances to many subway lines and a short walk to Tokyo Station (or a few stops on Bus 15 or 16). Highly recommended.
Stayed 5 nights in Jan 2024
Response from MIMARU TOKYO HATCHOBORI Front Desk on 2024/1/28
Dear Guest, Thank you very much for choosing to stay with us and taking your precious time leaving us a review.Our hotel is an apartment hotel aims for families and group travelers where our guests can stay and feel like second home.MIMARU offers spacious rooms with living room and well-equipped kitchen, spacious living room and bedrooms.As you have mentioned, our hotel is located near Kayabacho and Hachobori Station with restaurants, convenience stores and supermarkets around.Once again, thank you for your detailed review and sharing experience of your stay with us and hope to host you again either at MIMARU HATCHOBORI or other MIMARUs in Tokyo, Osaka and Kyoto.

10/10 Excellent

ee lin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Home Away From Home
It’s our second time staying at Mimaru Hatchobori (third time staying with Mimaru group). The experience never disappoints. The front desk team along with the housekeeping team are all excellent. They make you feel right at home and the front desk personnel are ever so helpful - they helped me to googled the nearest laundry service at closed to 11pm in the evening! Don’t worry - the neighbourhood is a super safe one! The location is superb as it is walking distance to Tokyo station (albeit crossing a number of roads but there are underground paths from a certain point onwards), if you turn right, you are some 20 mins walking distance to Ginza and the same timing to head towards Marunouchi (if you turn left). Mimaru Hatchobori is also close to several subway lines that can take you to places like Naka-Meguro and even Odaiba in a mere 30 plus minutes (not the scenic route). Tsukiji is just 2 stops away from Kabayacho station (closer than Hatchobori).Will highly recommend Mimaru Hatchobori to travellers looking for a different stay experience. It truly is a little home away from home!
Stayed 18 nights in Dec 2023
Response from MIMARU Tokyo Hatchobori on 2023/12/28
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. We are also pleased to hear that you were satisfied with our facility, location, and staff. Our international staff team is a unique feature to MIMARU, and we absolutely love to hear when guests are satisfied with their services. We also absolutely love to hear when guests take the opportunity to visit the various areas near our hotel. We sincerely appreciate your feedback and kind words regarding our hotel. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

8/10 Good

Tan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend.
Like the location, about 5 mins to Hatchobori Station. Very convenient to travel to Disney, Ginza, Tokyo Station, Tsukili, Asakusa. Quiet area which suits us well. Few convenience stores and family restaurants all within walking distance. Very friendly and helpful staff. Speaks English. Rooms are generally clean, well maintained and spacious. Will definitely choose to stay here again for our next trip.
Stayed 5 nights in Dec 2023
Response from MIMARU Tokyo Hatchobori Front Desk on 2023/12/11
Dear Tan,Thank you for staying with us and your great review.We are glad to hear that our hotel location was helpful for you to travel. Also, thank you for your compliment about our staffs. It becomes big energy to us!Thank you again for your staying and review. We hope to see you soon in the near future.

10/10 Excellent

Daewoo

Liked: Cleanliness, staff & service, property conditions & facilities
very kind staffs and convient building and rooms are all excellent!
Stayed 3 nights in Dec 2023
Response from MIMARU Tokyo Hatchobori on 2023/12/11
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. We are also pleased to hear that you were satisfied with our facility and staff.At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Joan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all super friendly and always ready to help. Hatchobori station is just 5 min walk away. Room is very spacious considering the location and laundromat is also available in this hotel. Love it!
Stayed 2 nights in Nov 2023
Response from MIMARU Tokyo Hatchobori on 2023/11/28
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. We are also pleased to hear that you were satisfied with our facility, location, and staff. Our international staff team is a unique feature to MIMARU and we abolsutely love to hear when guests are satisfied with their service.Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Wayne

Liked: Amenities
.
Stayed 1 night in Nov 2023
Response from MIMARU Tokyo Hatchobori on 2023/11/28
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Grace

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is suitable for family. Staff were very helpful. The location was perfect as it was close to subways and JR. Walking distance to shopping and it was quiet at night. Just one thing is that the sheets had stains on it. Other than that everything was perfect. I highly recommend this property and will go back again.
Stayed 2 nights in Nov 2023
Response from MIMARU Tokyo Hatchobori on 2023/11/28
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. We are also pleased to hear that you were satisfied with our facility, location, and staff. Regarding the sheets, we sincerely apologize for any inconvenience this may have caused during your stay with us. As such, we will address this issue in order to ensure that guests do not experience this problem in the future. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again.Regards, Front Desk Team

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with kids. Pokemon room is awesome
Stayed 1 night in Nov 2023
Response from MIMARU Tokyo Hatchobori on 2023/11/24
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear you had a pleasant stay with us. We are also pleased to hear that you were satisfied with our facility. Our Pokemon rooms are a unique feature to MIMARU, and we absolutely love to hear when guests enjoy staying in them. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Mimaru - the team are welcoming be super helpful. Apartment was awesome.
Stayed 4 nights in Nov 2023
Response from MIMARU Tokyo Hatchobori on 2023/11/12
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. We are also pleased to hear that you were satisfied with our facility and staff. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms big, staff friendly and helpful, rooms clean
Stayed 8 nights in Oct 2023
Response from MIMARU Tokyo Hatchobori Front Desk on 2023/11/8
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori! We are happy to hear that you enjoy your stay with us!. We are also pleased to hear that you were satisfied with our facility and staff's. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Once again, thank you for choosing MIMARU Tokyo Hatchobori being the part of your trip and we look forward to seeing you again! Best regards, Front Desk Team

10/10 Excellent

Tim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from MIMARU Tokyo Hatchobori on 2023/10/30
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Wai Yan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient between a few stops. Most impressive were the staff on site, super friendly, super helpful. Everyone spoke English well and always greeted everyone with a smile. We asked for help with reservartions, finding a doctor, answering calls etc and they always delivered. Would recommend this to others and will definitely come back again!!
Stayed 4 nights in Oct 2023
Response from MIMARU Tokyo Hatchobori on 2023/10/24
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. We are also pleased to hear that you were satisfied with our facility, location, and staff. We sincerely appreciate your feedback and kind words regarding our hotel. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Andrea

Stayed 2 nights in Oct 2023
Response from MIMARU Tokyo Hatchobori on 2023/11/11
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall clean, quiet area. Lots of dining options, all convenient stores are accessible and the train station is within minutes of walking distance.
Stayed 12 nights in Oct 2023
Response from MIMARU Tokyo Hatchobori on 2023/10/20
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. We are also pleased to hear that you were satisfied with our facility and location. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Ayako, Tukwila

Stayed 1 night in Oct 2023
Response from MIMARU Tokyo Hatchobori on 2023/11/8
お客様この度はMIMARU東京八丁堀にご宿泊して頂き、誠にありがとうございます。また、当ホテルをお気に入り頂いて、誠にありがとうございます。またご来館をお待ちしております。フロント

8/10 Good

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While Hatchobori is purely a business district with no tourist appeal, it is centrally located and an easy walk to the subway. We were easily able to get around town from here. The rooms are extremely deceiving when looking at their website photos. The room I booked is nothing more than two twin beds pushed together and bunk beds. Despite what the photos online might suggest, there is no separation of living and sleeping space which was the primary reason we booked this hotel. The Mimaru Kyoto Shiju was a true 2 bedroom unit with bedrooms which was what we were looking for in Tokyo as well.
Stayed 4 nights in Oct 2023
Response from MIMARU Tokyo Hatchobori Travel Partner on 2023/10/11
Dear Guest, Thank you for your time on leaving us a review. We are pleased to hear that you were satiesfied with the service, location, and staff. We apologised for confusion of the photos online. In MIMARU Hatchobori all room layouts are studio type. Other MIMARU branches have different layouts in their rooms. We will look into this and improve better. We look forward to hosting you again in the future.

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and amenities. Friendly service. Short walk to food, convenience stores and transport.
Stayed 5 nights in Oct 2023
Response from MIMARU Tokyo Hatchobori on 2023/10/10
Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you had a great experience during your stay at our hotel.It's fantastic to know that you enjoyed our rooms and amenities. We take pride in providing a comfortable and welcoming environment for our guests, and it's wonderful to hear that we met your expectations.Our dedicated team works tirelessly to provide friendly and attentive service to all our guests, so it's heartening to learn that you found our service to be friendly and accommodating. We believe that excellent customer service is key to ensuring a memorable stay.The convenience of our location is indeed one of our strong points. We are thrilled to hear that you found it easy to access various dining options, convenience stores, and transportation options within a short walk from our hotel. We aim to make our guests' stay as convenient as possible, and it's clear that you had a seamless experience.Thank you once again for choosing our hotel for your stay, and for sharing your positive feedback. We hope to have the pleasure of welcoming you back in the near future. If you have any specific preferences or requests for your next visit, please do not hesitate to let us know, and we will do our best to accommodate them.Warm regards,

8/10 Good

CHIA-CHEN

Traveled with family
Liked: Cleanliness, staff & service
Close to train station. Space bit small. Beds are hard to sleep
Stayed 3 nights in Sep 2023
Response from MIMARU Tokyo Hatchobori on 2023/9/20
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had an overall pleasant stay with us. Regarding the size of facility, Tokyo is quite a compact city, therefore the space to make a bigger property is limited. Also, we sincerely apologize for any inconvenience you experienced while using our beds. As such, we will do our best to resolve this issue in order to ensure that guests do not experience this problem in the future. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Marly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the apartment style with kitchenette and staff are very friendly and helpful. It’s also very clean and has enough washers and dryers to use everyday
Stayed 5 nights in Aug 2023
Response from MIMARU Tokyo Hatchobori Front Desk on 2023/9/5
Dear Guest,Thank you for choosing MIMARU Tokyo Hatchobori.We are pleased to hear that you had a pleasant stay with us.At MIMARU we strive to do our best in order to ensure the satisfaction of our guests.Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again.Regards,

10/10 Excellent

Siew khei

Traveled with family
Great hotel for family.
Amazing hotel, reception staff speak fluent English and very helpful indeed. Spacious room for Tokyo location. Walking distance to subway, restaurants and even to Tokyo station. Great value.
Stayed 3 nights in Aug 2023
Response from MIMARU Tokyo Hatchobori Front Desk on 2023/9/4
Dear Guest,Thank you for choosing MIMARU Tokyo Hatchobori.We are pleased to hear that you had a pleasant stay with us.At MIMARU we strive to do our best in order to ensure the satisfaction of our guests.Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again.Regards,

10/10 Excellent

Chau, Kent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far our favorite hotel out of all the ones we’ve stayed at in Tokyo. It was close to Tokyo station, lots of dining options, staff was friendly able to get us checked in after booking online for only an hour due to train suspension. The rooms were spacious for Tokyo and clean. Will definitely be saving this place to stay at again for our next trip.
Stayed 1 night in Aug 2023
Response from MIMARU Tokyo Hatchobori Front Desk on 2023/8/25
Dear Guest, Thank you for staying at MIMARU Tokyo HATCHOBORI.We are pleased to hear that you had a pleasant stay with us. We are 10 minutes to Tokyo station by foot and have lots of restaurants in the neighborhood. Check-in time starts from 3 pm however if the rooms were finished before that we let our guest check-in ahead of time. However, this is not guaranteed everyday but we try our best to the fullet. As an apartment hotel, our rooms are more spacious, with fully equipped with kitchen appliances. we look forward to hosting you soon.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from MIMARU Tokyo Hatchobori Front Desk on 2023/8/23
Dear Guest, Thank you for staying at MIMARU Tokyo Hatchobori. We hope that you enjoyed your stay with us and look forward to hosting you again in the future. Should you have any concern, please don't hesitate to contact us.

10/10 Excellent

Lai Lai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great and walkable distance to supermarket, subways and restaurants. And the staffs are very helpful and friendly.
Stayed 7 nights in Aug 2023
Response from MIMARU Tokyo Hatchobori on 2023/8/21
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. We are also pleased to hear that you were satisfied with our facility, location, and staff. At MIMARU, we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

May

Stayed 13 nights in Jul 2023
Response from MIMARU Tokyo Hatchobori on 2023/9/7
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Wai-yee Leona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Front Team on 2023/8/16
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. At MIMARU we strive to do our best to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobri and we hope to see you again. Regards,

10/10 Excellent

Valerie Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Tokyo station. Convenient location close to subway, to explore surroundings or get to other areas. Great facilities for a family of 4.
Stayed 9 nights in Aug 2023
Response from Front Team on 2023/8/15
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. At MIMARU we strive to do our best to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobri and we hope to see you again. Regards,

10/10 Excellent

Rhea

Stayed 4 nights in Aug 2023
Response from MIMARU Tokyo Hatchobori on 2023/9/1
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from MIMARU Tokyo Hatchobori on 2023/8/10
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. At MIMARU we strive to do our best to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobri and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Jinny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from MIMARU Tokyo Hatchobori on 2023/8/1
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us.At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is ok if visiting tourist sites south of Tokyo station. Transport links are ok.with two stations 5 mins walk and an easy tube to Ginza. The hotel is decent although prices for the summer made this expensive for what it was. Staff were very pleasant and check in was very good. The room is ok. Some noise from adjacent rooms. Small Lobby always busy and clogged with luggage . Small restaurants and shops nearby. Overall it’s ok but check price point.
Stayed 2 nights in Jul 2023
Response from MIMARU Tokyo Hatchobori on 2023/7/30
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had an overall pleasant stay with us. We are also pleased to hear that you were satisfied with our location and staff. Regarding the size of the hotel, we sincerely apologize for any inconvenience you experienced while staying with us. Tokyo is very tight for space, therefore we do not have much room to make extra space between rooms, or place luggage in other areas of the hotel. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent faculties. Modern, clean, functional and comfortable.
Stayed 4 nights in Jul 2023
Response from MIMARU Tokyo Hatchobori Front Desk Team on 2023/7/27
Dear Kevin,Thank you for staying in MIMARU Tokyo Hatchobori and taking the time to leave a review for us! We are happy to hear that you were satisfied with the hotel and the facilities. We keep improving our services and hope to be able to host you again in the future! Sincerely,

8/10 Good

Rachid, tampa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great family friendly hotel in Tokyo. Subway is 2 blocks away but not the main lines. Tokyo Station is 15 min walk. Lots of restaurants nearby. Area is quiet. Hotel was undergoing renovation but we were not bothered by the noise.
Stayed 5 nights in Jun 2023
Response from MIMARU Tokyo Hatchobori on 2023/7/12
Dear Rachid,Thank you for taking the time to share your experience with us here at MIMARU Tokyo Hatchobori! We are so happy to hear that you enjoyed your stay with us.As you mentioned, we have two stations within a short walk of the hotel: Kayabacho Station with access to the Hibiya Line and Hatchobori Station with access to the Hibyiya and Keiyo Lines with easy access to Tokyo Station. As the area is very central, we certainly have a plethora of restaurants available with many good options.Indeed, the building next to ours is currently undergoing renovations, but we are glad that the soundproofing in the room held up and you were not bothered by the noise! They do stop overnight as well, so we hope our guests can sleep peacefully.Thank you again, and we hope to see you again!

10/10 Excellent

Gordon

Stayed 3 nights in Jul 2023
Response from MIMARU Tokyo Hatchobori Travel Partner on 2023/7/25
Dear Valued Guest, Thank you for time your on leaving us a review. We hope you enjoyed your stay with us and look forward to hosting you again in the near future.

6/10 Okay

Adil

Traveled with family and small children, Traveled with family
The cleaning staff did not clean the room as they should of. Front staff was nice and friendly. Could not open the windows as there was construction around the build next door. So that was very annoying.
Stayed 7 nights in Jun 2023
Response from MIMARU Tokyo Hatchobori on 2023/7/4
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We sincerely apologize for any inconvenience you experienced while staying with us. While we are pleased to hear that you were satisfied with our staff, we sincerely apologize for the cleaning system. Regarding the cleaning, as we are an apartment-style hotel, we are required to hire our cleaning staff from a third-party, therefore it is difficult for us to provide room cleaning on a daily basis. Again, thank you for choosing MIMARU Tokyo Hatchobori and we wish you the best. Regards, Front Desk Team

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from MIMARU Tokyo Hatchobori on 2023/7/4
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Thank you again for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Katlyn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and comfortable. Laundry is free, big bonus when traveling!
Stayed 2 nights in Jun 2023
Response from MIMARU Tokyo Hatchobori on 2023/6/26
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. We are also pleased to hear that you found our facility to be clean and comfortable, as well as enjoyed our laundry facility. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

louie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location.. quiet, not too busy.. train stations 2 minute walk away.. accessible.. staff are friendly and helpful.. property is well maintained..
Stayed 9 nights in Jun 2023
Response from MIMARU Tokyo Hatchobori on 2023/6/14
Dear Guest, Thank you for you choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant experience with us. We are also pleased to hear that you were satified with our facility, location and staff. At MIMARU we strive to do our best in order to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 9 nights stay
Wonderful 9 nights stay. Close proximity to subways, 7-11, lawson, family mart, pharmacy and eateries. Love that yamato transport is available and laundry washer/dryer is free.
Stayed 9 nights in Jun 2023
Response from MIMARU Tokyo Hatchobori Travel Partner on 2023/6/14
Dear Guest, Thank you for staying at MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay during your stay. Our hotel is close to conveneince stores,subways, and restaurants. As for the Yamato it's a luggage delievery service throughout Japan only. We are the only facility in Chuo area that offers a free washing machine and dryer.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Whole family in one place for a very reasonable rate!
Stayed 2 nights in Jun 2023
Response from MIMARU Tokyo Hatchobori on 2023/6/11
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you and your family had a pleasant stay with us. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to tsukiji market, Ginza,tokyo station,Sumida river and to the imperial palace.
Stayed 16 nights in May 2023
Response from MIMARU Tokyo Hatchobori on 2023/6/4
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear to you had a pleasant stay with us. We are also pleased to hear that you found the location to be convenient. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for our short stay in Tokyo. Comfortable beds. Quiet location near metro.
Stayed 2 nights in May 2023
Response from MIMARU Tokyo Hatchobori on 2023/5/29
Dear Guest, Thank you for choosing MIMARU Tokyo Hatchobori. We are pleased to hear that you had a pleasant stay with us. We are also pleased to hear that you enjoyed the facility and location. At MIMARU we strive to do our best to ensure the satisfaction of our guests. Again, thank you for choosing MIMARU Tokyo Hatchobori and we hope to see you again. Regards, Front Desk Team

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Response from MIMARU Tokyo Hatchobori Front Desk on 2023/5/26
Dear Guest, Thank you for staying at MIMARU Tokyo Hatchobori. we look forward to hosting you again in the future.