Front of property

Reviews of La Fonte

3 out of 5
La Fonte
3 Chome-54-2 Ikebukuro, Tokyo, Tokyo

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.6/10

Cleanliness

4.6/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed and frustrated
Booked this hotel and received email confirmation. When attempting to check in was told I didn’t have reservation and after being stranded on the streets of japan for over 2 hours finally found other accommodations. My card was charged however for my reservation and when attempting to call there was no answer or return call back concerning a refund. Currently disputing with my credit card for the amount charged.
Stayed 1 night in Dec 2018
Response from 雲庭 on 2019/1/29
sorry

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
風呂場にティッシュが置きっぱなしになっていた。冷蔵庫に前の宿泊者の食べ物飲み物が置きっぱなしになっていた。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Eunyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔보다 편했습니다
가족과 같이 이동 세탁 등 편의시설 좋아요 처음 찾아가는데 호텔이 아니라 주위에 아는 사람이 별로 없어서 주위를 맴돌았습니다. 한국어 안내가 전혀 안되어서 번역기 사용해야 합니다.
Stayed 1 night in Jan 2019
Response from 微 on 2019/2/5
Thank you for your choosing and staying in LaFonte . We are looking forward to your visit again! Thank you very much!