Combined shower/tub, free toiletries, hair dryer, slippers

Reviews of Keio Presso Inn Otemachi

3 out of 5
Keio Presso Inn Otemachi
4-4-1 Nihonbashi Hongokucho, Chuoku, Tokyo, Tokyo

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 505 reviews" "
Rating 8 - Good. 179 out of 505 reviews" "
Rating 6 - Okay. 56 out of 505 reviews" "
Rating 4 - Poor. 15 out of 505 reviews" "
Rating 2 - Terrible. 8 out of 505 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sapphire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are friendly and helpful. They kept our luggage in the backroom instead of having us use the self serve lockers because we needed the luggage to be kept for over a day. The breakfast is average. It's not as varied as other business hotels we've stayed in. I wish there were more choices for breakfast. Our corner room was very spacious and was the main reason I booked this hotel as opposed to Keio Yaesu that I've stayed before. Otamachi's room and bed were much larger. The only complaint about the room was that the tub drainage was not clean. There's quite a bit of gunk build up and smelled a bit. I had to pour boiling water into the drain to get rid of the smell.
Stayed 1 night in Apr 2024
Response from front chief on 2024/5/1
Thank you very much for choosing our hotel from amongst many others.We are very pleased to receive your compliments on our staff and hotel services.However, we apologize for any inconvenience caused regarding the dirty drain in the bathroom.Your feedback will be taken into account for future hotel management.If you have any other suggestions, please do not hesitate to contact us.We look forward to welcoming you again.

8/10 Good

ANITA

Liked: Cleanliness, staff & service
Overall, the hotel/room/service was great but one minor point is that it still had the old style AC control so basically you can only control the strength (weak, medium, strong) and not the temperature. Hence, the room was constantly too warm/hot for my preference, but apart from that, everything was fine!
Response from Front Desk Chief on 2024/3/16
Thank you very much for choosing our hotel from amongst many others.We are very pleased to receive your compliments on our staff and hotel services.However, we apologise for any inconvenience caused by the old air conditioning system.We will be happy to provide you with a fan in case of hot weather or a heater in case of cold weather. Please feel free to contact us.Your feedback will be taken into account for future hotel management.If you have any other suggestions, please do not hesitate to contact us.We look forward to welcoming you again.Sincerely yoursTranslated with DeepL.com (free version)

8/10 Good

Zenaida

Stayed 1 night in Feb 2024
Response from フロントチーフ on 2024/3/22
この度はご宿泊いただき誠にありがとうございます。高い評価を賜り身に余る光栄でございます。今後もご満足いただけるようサービス向上に努めてまいります。またのご宿泊を心よりお待ち申し上げております。

10/10 Excellent

patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small but very clean and adequate rooms. Staff was very kind and professional
Stayed 1 night in Feb 2024
Response from Frontdesk on 2024/2/18
Thank you for choosing Keio Presso Inn Otemachi from among many hotels.Although the room is small, we are glad you enjoyed your stay.We are pleased to hear that you also praised the reception staff for their hospitality.We will continue to make efforts to improve our services so that more guests can spend a pleasant stay with us.We look forward to welcoming you again.

10/10 Excellent

Kamran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
Stayed 2 nights in Jan 2024
Response from Front Desk Chief on 2024/1/31
Thank you very much for choosing Keio Presso Inn Otemachi from among many hotels.We are very pleased to hear that you are satisfied with our services.We will continue to strive to improve our services, encouraged by your kind words, in order to provide you with a safe and comfortable stay.We sincerely look forward to welcoming you again.Sincerely yours

8/10 Good

Susumu

Stayed 1 night in Jan 2024

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, impressed at the price and room size. For Tokyo, the room was surprisingly spacious. The breakfast was sufficient but limited, my only star taken off. About a 7 minute walk to either kanda or Otemachi for quick train trip and one stop from Tokyo Station. Walkable to Tokyo station. Combini options are a mini stop and 7-11. Recommend for a cheap, close to Tokyo station hotel.
Stayed 5 nights in Jan 2024
Response from Front Desk Chief on 2024/1/31
Thank you very much for choosing Keio Presso Inn Otemachi from among many hotels.We hope you had a relaxing stay with us.We are glad to hear that you were satisfied with our services.Our breakfast menu changes daily.We will continue to improve our menu to satisfy our guests.In addition to JR Tokyo Station and Kanda Station, Tokyo Metro lines are conveniently located near the hotel for easy access to major stations in Tokyo.Please feel free to consult with our front desk staff for the shortest route to your destination.We are encouraged by the feedback we have received and will continue to work hard to improve our services.We look forward to welcoming you again.Sincerely yours

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N
Stayed 2 nights in Jan 2024
Response from フロントチーフ on 2024/1/31
この度は数あるホテルの中から京王プレッソイン大手町をご利用いただき誠にありがとうございます。ごゆっくりお過ごしいただけましたでしょうか?今後もご満足いただけるよう、サービス向上に励んでまいります。Thank you for choosing Keio Presso Inn Otemachi from among many hotels.We hope you had a relaxing stay with us.We will continue to strive to improve our services to ensure your satisfaction.We look forward to welcoming you again.またのご宿泊を心よりお待ち申し上げております。

10/10 Excellent

Joo Yon

Stayed 2 nights in Jan 2024
Response from Front Desk Chief on 2024/1/23
Thank you for choosing Keio Presso Inn Otemachi. We are very pleased to receive a perfect score. We will continue to strive to improve our services to satisfy our many guests. We look forward to welcoming you again.

10/10 Excellent

Sheba

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay. The hotel was clean, the staff was so helpful! Definitely would recommend staying here, and I would stay here again.
Stayed 5 nights in Jan 2024
Response from Front Desk Chief on 2024/1/14
Thank you very much for choosing our hotel.We hope you had a relaxing stay with us.We are very pleased to receive a perfect score.We will continue to strive to improve our services in order to provide a safe and comfortable stay for our many guests.We look forward to welcoming you again.Sincerely yours

10/10 Excellent

Rasyid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from フロントチーフ on 2024/1/14
この度は京王プレッソイン大手町をご利用頂き誠にありがとうございます。ごゆっくりお過ごしいただけましたでしょうか。今後もご満足いただけるホテルを目指し、サービス向上に励んでまいります。またのご宿泊をお待ち申し上げております。

8/10 Good

Chloe

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from フロントチーフ on 2024/1/14
この度は数あるホテルの中から京王プレッソイン大手町をお選びいただき誠にありがとうございます。ごゆっくりお過ごしいただけましたでしょうか。より一層ご満足いただけるよう、サービス向上に励んでまいります。またのご宿泊を心よりお待ち申し上げております。

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from フロントチーフ on 2024/1/14
この度は京王プレッソイン大手町をご利用頂き誠にありがとうございます。高い評価を賜り大変嬉しく身に余る光栄でございます。今後も安心して快適にお過ごしいただけるホテルを目指し、スタッフ一同サービス向上に取り組んでまいります。またお近くへお越しの際はぜひご利用くださいませ。ご宿泊を心よりお待ち申し上げております。

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly, and the room was nice, clean and comfortable.
Stayed 1 night in Jan 2024
Response from Front Desk Chief on 2024/1/14
Thank you very much for choosing our hotel.Thank you very much for your compliments on our staff's hospitality.We hope you had a relaxing stay with us.We will continue to improve our services in order to provide you with a safe and comfortable stay.We look forward to welcoming you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒適
飯店人員服務好、飯店附近有便利商店。最近的神田站有JR和地下鐵,交通方便。
Stayed 8 nights in Dec 2023
Response from Front Desk Chief on 2024/1/14
Thank you very much for choosing our hotel.We hope you had a relaxing stay with us.The hotel is conveniently located to JR Tokyo Station and Kanda Station, as well as to Tokyo Metro lines.We look forward to serving you as your base for leisure and business.Please feel free to ask our front desk staff for directions at any time.We will continue to strive to improve our services in order to provide you with a satisfactory hotel.We look forward to welcoming you again.

10/10 Excellent

GP

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great single room and super clean
Fantastic hotel and great service. Room was a little warm without the aircon on, had to open the window. Step down from the bathroom to room not ideal either but super clean and everything felt new and work
Stayed 4 nights in Dec 2023
Response from Front Desk Chief on 2024/1/6
Thank you very much for using Keio Presso Inn Otemachi.We would also like to thank you for taking the time out of your busy schedule to post a review.We are very happy to receive your high evaluation.We apologize for the inconvenience caused by not being able to set the temperature in your room as the air conditioning at our hotel is batch air conditioning.Also, we apologize for the inconvenience caused by the difference in level between the bathroom and the room.I would like to apologize again.Due to the structure of the building, it is difficult to make immediate improvements, but we will take customer feedback seriously and strive to improve in the future.Please feel free to use us again if you are in the area.We look forward to your visit.front chief

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Close to tokyo station. Good when you have a lay over to catch an early shinkansen.
Stayed 2 nights in Dec 2023
Response from Front Desk Chief on 2023/12/31
Thank you very much for choosing Keio Presso Inn Otemachi.We hope you had a pleasant stay with us.Keio Presso Inn Otemachi is conveniently located near JR Tokyo Station as well as Tokyo Metro lines that provide easy access to major sightseeing spots in Tokyo.We look forward to serving you as your base for business and leisure.We look forward to welcoming you again.

8/10 Good

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from フロントチーフ on 2023/12/31
この度は京王プレッソイン大手町をご利用頂き誠にありがとうございます。ごゆっくりお過ごしいただけましたら、なによりでございます。今後もお客様にご満足いただけるホテルを目指し、サービス向上に励んでまいります。お気づきの点がございましたらお気軽にご相談くださいませ。またのご宿泊をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Sheba

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely had a wonderful stay!!!!!!
Response from Front desk chief on 2023/12/29
Thank you for choosing Keio Presso Inn Otemachi.We are very pleased to receive a perfect score.We hope you had a relaxing stay with us.We will continue to improve our services to satisfy our many guests.We look forward to welcoming you again.

8/10 Good

RUA

Stayed 2 nights in Dec 2023
Response from フロントチーフ on 2023/12/29
この度は数あるホテルの中から京王プレッソイン大手町をご利用頂きありがとうございます。ごゆっくりお過ごしいただけましたでしょうか。多くのお客様に快適にお過ごしいただけるよう、ホテルサービスの向上に努めてまいります。お近くへお越しの際はぜひご利用くださいませ。またのご宿泊をお待ち申し上げております。

4/10 Poor

Hyunju

Stayed 1 night in Dec 2023
Response from Front desk chief on 2023/12/29
게이오 프레소 인 오테마치를 이용해 주셔서 감사합니다.어렵게 숙박해 주셨는데, 만족스러운 호텔 서비스를 제공해 드리지 못해 죄송합니다.불편하신 점이 있으시면 호텔로 연락 주시기 바랍니다.이번 평가를 진지하게 받아들여 개선하도록 노력하겠습니다.바쁘신 와중에도 후기를 남겨주셔서 대단히 감사합니다.

8/10 Good

MEI YUN

Stayed 1 night in Dec 2023
Response from 前台主任 on 2023/12/16
非常感谢您从众多酒店中选择了京王新闻大手町酒店。 对于您的高度评价,京王Presso Inn大手町全体员工都感到非常高兴。 我们将继续努力改进我们的服务,以确保您继续满意。 如果您有任何意见,请随时与我们联系。 我们期待您的再次光临。

10/10 Excellent

youngduk

Stayed 1 night in Dec 2023
Response from フロントチーフ on 2023/12/11
この度は、京王プレッソイン大手町をご利用いただきまして誠にありがとうございます。また、お忙しいなかご投稿頂き重ねてお礼申し上げます。ご滞在におかれましては、概ねご満足いただけたご様子に安堵いたしました。これからもお客様に寄り添ったおもてなしをご提供できるよう精進して参ります。また機会がございましたら、ぜひ京王プレッソイン大手町をご利用頂けますと幸いでございます。またのお越しを心よりお待ち申し上げております。

6/10 Okay

md

Liked: Staff & service
Pretty good
Stayed 5 nights in Nov 2023
Response from Front Desk Chief on 2023/11/29
Thank you for choosing Keio Presso Inn Otemachi.We hope you had a pleasant stay with us.Please feel free to contact us if you have any questions.We look forward to welcoming you again.

6/10 Okay

Masayo

Stayed 1 night in Nov 2023
Response from フロントチーフ on 2023/12/20
いつも京王プレッソイン大手町をご利用いただきまして、誠にありがとうございます。ご滞在におかれましては、おおむねご満足いただけたご様子に安堵いたしました。これからもお客様に寄り添ったおもてなしをご提供できるよう精進して参りますので、また機会がございましたら京王プレッソイン大手町をご利用いただけますと幸いでございます。

8/10 Good

John

Stayed 3 nights in Sep 2023
Response from Front Desk Chief on 2023/11/28
Thank you very much for using Keio Presso Inn Otemachi. We hope you enjoyed your stay with us. If you have any concerns, please feel free to let us know. We will continue to work hard to improve our services so that you will be more satisfied. We look forward to seeing you again.

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everywhere is within one hour commute
Stayed 2 nights in Nov 2023
Response from Front Desk Chief on 2023/11/28
Thank you very much for choosing Keio Presso Inn Otemachi from among the many hotels available. We are happy to receive a perfect rating. I hope you had a good time. We will continue to work hard to improve our hotel services so that you can relax comfortably and with peace of mind. We look forward to seeing you again.

10/10 Excellent

Peter

Stayed 1 night in Nov 2023
Response from Front Desk Chief on 2023/11/8
Thank you for choosing Keio Presso Inn Otemachi.We are very pleased to receive a perfect score.We will continue to strive to improve our services for your comfort and peace of mind.We look forward to welcoming you again.Sincerely yoursFront Desk Chief

10/10 Excellent

adam

Traveled with partner
Liked: Amenities, property conditions & facilities
Such a nice, cute little inn on a quiet street. Very large room and the hot tub is great.
Stayed 1 night in Oct 2023
Response from Front Desk Chief on 2023/10/31
Thank you very much for using Keio Presso Inn Otemachi. We are glad to hear that you had a comfortable stay. We will continue to strive to improve our services to ensure customer satisfaction, based on the feedback we receive from our customers. We look forward to seeing you again.

6/10 Okay

Yuk Man

Traveled with family
酒店算新,但房間及廁所較細,早餐款式不多。
Stayed 1 night in Oct 2023
Response from 前台主管 on 2023/10/31
非常感谢您的入住。我们很抱歉浴室空间狭小给您带来的不便。虽然很难立即翻新浴室,但我们会牢记这一点,供今后参考。如果您发现其他问题,请随时告知我们。我们期待您的再次光临。

10/10 Excellent

Pui Shan

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location but not too super busy quiet environment both exterior and interior of hotel high cleanliness
Stayed 1 night in Oct 2023
Response from Front Desk Chief on 2023/10/21
Thank you very much for choosing our hotel.We hope you had a relaxing stay with us.Although the hotel is located in an office area, it is far from the downtown area.However, it is conveniently located for access to the central area of Tokyo.We look forward to serving you as your base for sightseeing and business.We will continue to make every effort to beautify the hotel and improve our services so that you can spend a pleasant stay with us.We look forward to serving you again.Sincerely yours

10/10 Excellent

TADATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from フロントチーフ on 2023/10/15
この度は京王プレッソイン大手町をご利用頂きまして誠にありがとうございます。また、お忙しい中クチコミへご評価頂きまして、重ねて御礼申し上げます。またのご来店を心よりお待ち申し上げております。

6/10 Okay

Kunio

Stayed 4 nights in Sep 2023
Response from フロントチーフ on 2023/10/4
この度は京王プレッソイン大手町をご利用頂きましてありがとうございます。また、お忙しい中クチコミへご評価頂きまして、重ねて御礼申し上げます。また、お近くお越しの際は京王プレッソイン大手町をご利用頂けましたら、幸いでございます。ご来館を心よりお待ち申し上げております。

8/10 Good

Pascale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from Tokyo Station. Small rooms but good amenities.
Stayed 1 night in Sep 2023
Response from Front desk chief on 2023/9/24
Thank you very much for choosing Keio Presso Inn Otemachi.We hope you had a relaxing stay.The hotel is conveniently located for access to JR Tokyo Station and the underground.We look forward to serving you as a base for sightseeing.We look forward to welcoming you again.Sincerely yours

10/10 Excellent

stuart

Stayed 9 nights in Sep 2023
Response from フロントチーフ on 2023/9/24
この度は京王プレッソイン大手町をご利用頂き誠にありがとうございます。満点の評価を賜り身に余る光栄です。ごゆっくりお過ごし頂けましたでしょうか?今後もお客様からのご感想を励みに、サービス向上に努めてまいる所存です。またのご利用を心よりお待ち申し上げております。

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ticked all boxes for a lovely stay in Tokyo
Stayed 14 nights in Aug 2023
Response from Front Desk Chief on 2023/8/26
Thank you for choosing us from among many hotels.We are very pleased to receive your high evaluation.We hope you had a relaxing stay with us.We will continue to improve our services for your further satisfaction.We hope you will visit us again when you come to Tokyo.We look forward to welcoming you again.Sincerely yours

8/10 Good

Tomoko

Liked: Cleanliness, staff & service
Good value and location. Helpful staff. Just the elevator wasn't that safe. I was pinched by the door and wounded.
Stayed 2 nights in Aug 2023
Response from Front Desk Chief on 2023/8/20
Thank you for choosing Keio Presso Inn Otemachi.Thank you for your compliment on our staff's hospitality.However, we regret to hear that you were injured.We apologize for not noticing.We will check for sensor deterioration during our regular inspections to prevent recurrence.Please take care of yourself.We look forward to serving you again.Sincerely yours

10/10 Excellent

yoshinori

Stayed 1 night in Jul 2023
Response from フロントチーフ on 2023/7/21
この度は数あるホテルの中からお選びいただき、また、満点のご評価を賜り誠にありがとうございます。お気づきの点がございましたら、何なりとお申し付けください。またのご利用をお待ちしております。

10/10 Excellent

David

Stayed 13 nights in Jul 2023
Response from フロントチーフ on 2023/8/15
この度は京王プレッソイン大手町をご利用頂きまして誠にありがとうございます。また、お忙しい中クチコミへご評価頂きまして、重ねて御礼申し上げます。高評価頂きまして大変嬉しく存じます。またのご利用を心よりお待ち申し上げております。

8/10 Good

Manam

Stayed 1 night in Jul 2023
Response from フロントチーフ on 2023/7/16
この度は数あるホテルの中から京王プレッソイン大手町をご利用いただき誠にありがとうございます。高い評価を賜り嬉しく思います。さらにご満足いただけるようサービス向上に努めて参ります。お気付きの点がございましたらお申し付けくださいませ。またのご宿泊をスタッフ一同お待ち申し上げております。

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and nice, and the room was clean.
Stayed 1 night in Jul 2023
Response from Front Desk Chief on 2023/7/8
Thank you for using our hotel this time.We are very happy to receive your compliments regarding our staff. If there is anything we can do to help, please feel free to contact us. We look forward to seeing you again.

10/10 Excellent

tin ki

Stayed 1 night in Jun 2023
Response from フロントチーフ on 2023/7/8
Thank you for using our hotel this time. If there is anything we can do to help, please feel free to contact us. We look forward to seeing you next time.

8/10 Good

Yoshiaki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel a bit far from Tokyo station, but still walkable. Lobby & room are very clean. Breakfast is so so, not many kinds of option. But acceptable.
Stayed 6 nights in Jun 2023
Response from Front Desk Chief on 2023/7/8
Thank you very much for staying with us.Please let us know if there is anything we can do to help.We look forward to serving you again.

10/10 Excellent

TOMOMI

Stayed 1 night in Jun 2023
Response from フロントチーフ on 2023/7/8
この度はご宿泊いただき誠にありがとうございます。お気づきの点がございましたら、お申し付けくださいませ。またのご利用をお待ちしております。

10/10 Excellent

Rochelle

Stayed 1 night in Jun 2023
Response from Front Desk Chief on 2023/7/8
Thank you very much for staying with us.Please let us know if there is anything we can do to help.We look forward to serving you again.

10/10 Excellent

TIMOMI

Stayed 2 nights in Jun 2023
Response from フロントチーフ on 2023/6/28
この度は、京王プレッソイン大手町をご利用いただきまして誠にありがとうございます。また、お忙しい中、口コミをご投稿いただきましたこと重ねてお礼申し上げます。10段階中10という高い評価を賜り大変嬉しく存じます。今後もお客様にまた宿泊したいと思っていただけるホテルを目指し、精進して参ります。なにかご不明点やお気付きの点がございましたら、お気軽にお申し付けくださいませ。またのご利用を心よりお待ち申し上げております。

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small, but get the job done. Room cleaning is done every 3 days; not everyday like most hotels is the US. Great location for metro.
Stayed 4 nights in Jun 2023
Response from Front Desk Chief on 2023/6/24
Thank you very much for staying with us.Thank you for your cooperation in cleaning the guest rooms every three days.If you would like us to clean your room daily, please let our front desk staff know.We are very conveniently located to all Tokyo Metro lines. We look forward to serving you as your base for business or pleasure.We will continue to make improvements to further satisfy our guests.Thank you very much for your valuable feedback.Sincerely yours

8/10 Good

MAKIKO

Stayed 1 night in Jun 2023
Response from フロントチーフ on 2023/6/21
この度は京王プレッソイン大手町をご利用頂きまして誠にありがとうございます。高評価を頂戴し嬉しく存じます。また、お近くへお越しの際は当館をご利用下さいませ。ご来館を心よりお待ち申し上げております。

8/10 Good

masamichi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from フロントチーフ on 2023/6/13
この度は京王プレッソイン大手町をご利用頂きまして誠にありがとうございます。お忙しい中、口コミへご評価頂きまして重ねて御礼申し上げます。またのご利用を心よりお待ち申し上げております。

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay within walking distance of the main Tokyo train station. Rooms are comfortable. Friendly staff. Beds are quite firm, which is not a complaint, just an observation. It was fine for me, but some people might not prefer that.
Stayed 6 nights in Jun 2023
Response from Front Desk Chief on 2023/6/21
Thank you very much for choosing Keio Presso Inn Otemachi from among many hotels.We are glad to hear that you had a pleasant stay with us.We hope you will use our hotel as a base for sightseeing and business, as it is conveniently located to JR Tokyo Station and other subway lines.Thank you very much for your honest feedback about the beds in the guest rooms.We cannot replace the mattress, but we can lend you a pillow, so please feel free to ask.We look forward to serving you again.Sincerely yours