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"Breakfast was Excellent. Pillow and Bed a little hard"

"AC control not in room so cannot set temperature. Staff struggling to understand non Japanese speakers and time poor with many people with questions. Room not clean and facilities poor. Smell of cigarettes permeated the room on a non smoking floor. Our party cancelled and left accommodation."

"Godzilla is their attraction. Near to lots of resto and the famous Don Quixote..Its funny but we always get lost going back to our hotel and the people does not seem to know our hotel.Its a big city- too crowded."

"Our 5 days stay is superb.. very convenient location. Shopping centre, restaurants and train station is just few steps away. Amenities are well provided. The staffs are professional and accommodating. Buffet breakfast is indeed excellent. Highly recommended. Thank you. "

"Main tower where we stayed is older but immaculate. Rooms could use some modernizing. Bed was not super comfortable but useable. Was in a great location, across street from metro, and had a thousand amenities from restaurants, 7-11, and a bowling alley on site. Self service coin laundry was enormous and immaculate. Never tried buffet for breakfast as line was 30 mins+ every day. Rate was really good. Would stay again - no hesitation. "

"This property is beautiful and it's right down the street from the subway system to get you everywhere in the city! Definitely a golden ticket location 🔥🏆"

"We had club lounge access and they didn’t have Coke Zero which is the only drink I drink apart from water. At breakfast there is no bread and no toast. As it is used by a lot of international travellers it wouldn’t be hard to supply these things. As a 5* it should definitely have a smart tv in the room, we had the choice of 7 Japanese channels. Could not get our Netflix account. It advertises as having a pool but you have to pay extra for that. Room was nice, clean with a nice bathroom. Fitted bed sheets need upgrading as rough and cheap feeling. "

"Great staff, clean, and housekeeping did a great job cleaning room everyday. "

"Airport shuttle and Disney shuttles were super convenient!"