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Reviews of Hotel Wing International Select Ueno Okachimachi

3 out of 5
Hotel Wing International Select Ueno Okachimachi
2-18-4, Higashiueno, Taito-ku, Tokyo, Tokyo

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1000 reviews" "
Rating 8 - Good. 360 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities
I booked two rooms for three people. The rooms were small and outdated but it had everything we needed for our one night stay.
Stayed 1 night in Mar 2024
Response from Front desk:BUI on 2024/4/5
Thank you very much for choosing our hotel from among the many lodging facilities available. However, despite the fact that you took the trouble to select our hotel,We are very sorry that we were not able to provide you with an environment in which you could rest comfortably. We will immediately inspect the guest rooms in question and strengthen our guest room inspections to prevent a recurrence.If you have any concerns during your stay, please do not hesitate to contact the front desk. We sincerely apologize for any inconvenience caused. We hope that you will choose our hotel again when you visit Ueno.Translated with DeepL.com (free version)

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Receptionist,BUI on 2024/3/18
Thank you so much for your kind words and we are so happy to hear you enjoyed our service. We will continue improving our service to offer better service to our customers. We very much appreciate your support of our business and hope to have the honor of hosting you again. Have a great day.

10/10 Excellent

Eric

Stayed 3 nights in Feb 2024
Response from Receptionist,BUI on 2024/3/27
Thank you so much for your kind words and we are so happy to hear you enjoyed our location. We will continue improving our service to offer better service to our customers. We very much appreciate your support of our business and hope to have the honor of hosting you again. Have a great day.

6/10 Okay

Joong-shik

Liked: Staff & service
Average
Stayed 3 nights in Feb 2024
Response from Front desk on 2024/2/16
Dear guestsThank you very much for using our hotel. We would also like to thank you for your review of our hotel. We look forward to seeing you again.Best regards

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, conveniently located, and staffed by friendly and helpful people
Stayed 4 nights in Feb 2024
Response from Receptionist,BUI on 2024/2/12
Thank you so much for your kind words and we are so happy to hear you enjoyed our service. We will continue improving our service to offer better service to our customers. We very much appreciate your support of our business and hope to have the honor of hosting you again. Have a great day.

10/10 Excellent

Tao

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Receptionist,BUI on 2024/1/24
Thank you so much for your kind words and we are so happy to hear you enjoyed your stay here. We will continue improving our service to offer better service to our customers. We very much appreciate your support of our business and hope to have the honor of hosting you again. Have a great day.

10/10 Excellent

Pantipa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property ! Hospitality was out of this world!! Felt very welcomed upon arrival
Stayed 1 night in Jan 2024
Response from Front desk on 2024/1/15
Thank you very much for choosing Hotel Wing International Select Ueno Okachimachi from among many hotels.We are very pleased to hear that you were satisfied with your stay with us.We will make every effort to improve our services so that all of our guests can spend a pleasant stay with us.Thank you very much for taking time out of your busy schedule to stay with us.We sincerely look forward to welcoming you again.

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Front desk on 2024/1/15
Thank you very much for choosing Hotel Wing International Select Ueno Okachimachi from among many hotels.We are very pleased to hear that you were satisfied with your stay with us.We will make every effort to improve our services so that all of our guests can spend a pleasant stay with us.Thank you very much for taking time out of your busy schedule to stay with us.We sincerely look forward to welcoming you again.

4/10 Poor

BONG JAE

Stayed 3 nights in Dec 2023
Response from Receptionist,BUI on 2024/1/24
Thank you so much for your kind words and we are so happy to hear you enjoyed your stay here. We will continue improving our service to offer better service to our customers. We very much appreciate your support of our business and hope to have the honor of hosting you again. Have a great day.

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2023
Response from Front desk on 2024/1/15
Thank you very much for choosing our hotel among the many lodging facilities available.All of us at the hotel would like to thank you from the bottom of our hearts.We will make every effort to improve our services so that all of our guests can spend a pleasant stay with us.Thank you very much for taking time out of your busy schedule to stay with us.We sincerely look forward to welcoming you again.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Clean eco room with great towel service. Close to Ueno station for train & subway. Subway stations are near hotel too. Close to Takeya’s & Daiso is on the 4 th floor of Takeya’s bldg 1. Continental breakfast breads are tiny. Terrific self serve travel assessories in lobby & coffee/cocoa. Friendly & helpful front desk staff.
Stayed 8 nights in Oct 2023
Response from Receptionist,BUI on 2023/11/10
Thank you so much for your kind words and we are so happy to hear you enjoyed our service We will continue improving our service to offer better service to our customers. We very much appreciate your support of our business and hope to have the honor of hosting you again. Have a great day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkable
Our stay was great. Great location. The room was clean. The staffs were friendly and helpful. Wish they provide a sitting area for people to eat snacks or take out
Stayed 6 nights in Oct 2023
Response from フロント:ブイ on 2023/10/28
Thank you so much for your kind words and we are so happy to hear you enjoyed your stay here. We will continue improving our service to offer better service to our customers. We very appreciate your support of our business and hope to have the honor of hosting you again. Have a great day.

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy checkin and lively staff
Stayed 3 nights in Oct 2023
Response from Receptionist,BUI on 2023/10/28
Thank you so much for your kind words and we are so happy to hear you enjoyed your stay here. We will continue improving our service to offer better service to our customers. We very appreciate your support of our business and hope to have the honor of hosting you again. Have a great day.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Had a one night stay here as Ueno is an express train stop from Narita on the Keisei line. Price and value was great for the location. Plenty of good eats and the famous shopping area is within minutes walk. Room is small, but was perfect for the night stay. They have free breakfast which consisted of different pastries, coffees and juices. Friendly staff at the lobby and they even had it decorated for Halloween.
Stayed 1 night in Sep 2023
Response from Receptionist,TIAN on 2023/10/16
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our hotel's location,price,free light breakfast and our staff.Your favorable comments has warmed our hearts and we will strive for excellence in our service.We look forward to your next visit!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Receptionist,TIAN on 2023/10/16
Thank you very much for choosing Hotel Wing International Select Ueno and Okachimachi from a number of hotels.We look forward to your next visit!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Receptionist,TIAN on 2023/10/16
Thank you for choosing the Hotel Wing International Select Ueno and Okachimachi in your recent visit in Tokyo.We hope you choose to stay with us again next time you come to Tokyo!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Receptionist,TIAN on 2023/10/16
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfactionWe look forward to your next visit!

6/10 Okay

Philo, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very nice. What they called breakfast was miniature pastries with coffee, tea lattes or OJ. The room was too small for two people. We had two (2) carryon bags, and it was extremely difficult for us to maneuver in the room with the two small bags. One of us had to climb onto the bed for the other to move around in the room or get to the bathroom, it was best suited for one person.
Stayed 2 nights in Sep 2023
Response from Receptionist,TIAN on 2023/9/20
Thank you very much for choosing Hotel Wing International Select Ueno and Okachimachi from a number of hotels and thank you for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our service. We are also deeply sorry for the inconvenience caused to you by the room.In addition to your room type, the hotel also has many other room types for you to choose from.Thanks again for sharing your comments.We look forward to your next visit!

10/10 Excellent

René

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Completely clean, the staff was very kind and helpful. The location is the best part, just a couple of minutes walking to the train and subway station.
Stayed 3 nights in Aug 2023
Response from Receptionist,TIAN on 2023/9/18
Thank you very much for choosing Hotel Wing International Select Ueno and Okachimachi from a number of hotels and thank you for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our strategic location, comfortable room and our service.We hope you will stay at our hotel again next time you visit Tokyo.

10/10 Excellent

Gina

Stayed 1 night in Jul 2023
Response from Receptionist,TIAN on 2023/8/5
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.We hope you will stay at our hotel again next time you visit Tokyo.

6/10 Okay

Grace

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The best part about it was the location. Very convenient for traveling, but the room made it difficult to relax in. It was very small and there was one light not controlled by any switch except the main power. And the breakfast barely was anything. Pre-packaged rolls and some juice and coffee. The staff were friendly and helpful though.
Stayed 2 nights in Jul 2023
Response from Front desk:TIAN on 2023/8/4
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our hotel's location,our staff's service.The switch for the electricity above the TV is behind the desk. We apologize for the lack of explanation at the time of check-in.And the breskfast is free,so it is simple bread and drink.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

10/10 Excellent

Richard

Stayed 3 nights in Jul 2023
Response from Receptionist,TIAN on 2023/9/13
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

6/10 Okay

anh

Traveled with family
Liked: Cleanliness, staff & service
Clean room. Comfortable bed. Very cramp making us feel claustrophobic. Free breakfast not very good. Just poor quality prepackaged pastry and breakfast beverages.
Stayed 1 night in Apr 2023
Response from Front desk:TIAN on 2023/5/21
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of room and bed.and there are many kinds of room you can choose.About breakfast,it is free for guests,so it will be very simple.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

10/10 Excellent

tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Walking distances from most of my favourite places. Would recommend people staying here!
Stayed 6 nights in Apr 2023
Response from Front desk:TIAN on 2023/5/6
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our hotel's location.Welcome to visit next time.

8/10 Good

wipaporn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is easy for walking to train station ,clean,nice staff.
Stayed 5 nights in Apr 2023
Response from Receptionist,TIAN on 2023/4/22
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our hotel's location,house keeping and our service.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

8/10 Good

Russell

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Size was OK for Tokyo, but small by US standards. Amenities in room were few, but if you ask at the lobby, they can give you what you need for free. Shower height is small for me (I'm 6 foot tall), the shower was only about 5 foot 6 inches tall. (note this is for 3rd floor, On 9th floor it is a bit taller, but I still need to crunch my neck down). View depends on the floor you are on, when I stayed on 9th floor, the view was great, but on the 3rd floor the window faces a cement wall a few feet away.
Stayed 1 night in Apr 2023
Response from Front desk:TIAN on 2023/4/22
Thank you very much for choosing Hotel Wing International Select Ueno and Okachimachi from a number of hotels and thank you for sharing your review with us.We apologize for the inconvenience.Actually the shower height of each floor is the same.We will prepare a room with a good view on a higher floor as much as possible next time.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect. Trains, subway and buses on the doorstep. Plenty of places to eat are within walking distance. The Ameyeko Shopping District on the doorstep is an added bonus. Hotel is very clean and comfortable with friendly attentive staff.
Stayed 4 nights in Apr 2023
Response from Front desk:TIAN on 2023/4/9
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our strategic location, comfortable room and our staff.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

8/10 Good

Russell

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Unimpressive at first, but discovered its charm with time. We stayed 6 days, I would return. Close to interesting large open air markets under elevated tracks. Free hot drinks in lobby all day. Room missing many amenities, but available at front desk if you ask. I'm 6 foot tall: shower height, pajamas, and slippers too small. Washer worked, but dryer doesn't dry well (in enclosed closet on 2nd floor, recirculates humid air, wall dripping with water, washing room for guests clothes needs vent openings).
Stayed 5 nights in Mar 2023
Response from Front Desk:TIAN on 2023/4/9
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing yourreview with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our strategic location,free drinks. We apologize for the night wears are free size,there is have not the large night wears.we will try to solve this problom through to order the large night wears.Regarding the question about the dryer, the laundry room actually has a vent, but the space is small, and the door needs to be kept open when drying clothes.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

10/10 Excellent

Troy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here for 8 nights. The place is only a 5 minute walk from the subway, is close to a LOT of shops and shopping and was very well kept. The staff were all helpful and spoke English which was great because my Japanese is quite poor.
Stayed 8 nights in Mar 2023
Response from front desk:TIAN on 2023/4/1
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing yourreview with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our strategic location, our service.Your favorable comments has warmed our hearts and we will strive for excellence in our service.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

2/10 Terrible

Daniel Tak Wing

Stayed 2 nights in Mar 2023
Response from Frontdesk:TIAN on 2023/3/20
Thank you for staying with us and thank you for sharing your review with us.We will look into what is not good and try to improve it.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly helpful staff.
Stayed 6 nights in Feb 2023
Response from Front desk:TIAN on 2023/3/11
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our strategic location,our serivce.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

10/10 Excellent

Miljan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Had a great two night stay. Hotel is conveniently located near trains and easy to get to. It’s small, but that’s expected. They provide pijamas, rooms are cleaned every three days, towels are changed daily. Breakfast is pastries and drinks. Staff is friendly and helpful. Would recommend!
Stayed 2 nights in Mar 2023
Response from Receptionist,TIAN on 2023/3/11
Thank you very much for choosing Hotel Wing International Select Ueno and Okachimachi from a number of hotels and thank you for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of location, breakfast offerings, drink service,house keeping and our service. Your favorable comments has warmed our hearts and we will strive for excellence in our service.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

8/10 Good

EDMUND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good value. excellent location.
Stayed 3 nights in Feb 2023
Response from Front desk:TIAN on 2023/3/11
Thank you for choosing the Hotel Wing International Select Ueno and Okachimachi in your recent visit in Tokyo and thank you for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our strategic location.We look forward to your next visit!

10/10 Excellent

Krisann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very close to the train station. It also was very close to a very cool market. The coffee machine was awesome and the breakfast was awesome as well. Would stay here again for sure. The staff was delightful and helpful
Stayed 3 nights in Feb 2023
Response from Front desk:TIAN on 2023/3/11
Thank you very much for choosing Hotel Wing International Select Ueno and Okachimachi from a number of hotels and thank you for sharing your review with us.Thank you very much for choosing Hotel Wing International Select Ueno and Okachimachi from a number of hotels and thank you for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our strategic location, breakfast offerings, drink service and our service. Your favorable comments has warmed our hearts and we will strive for excellence in our service.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay for the price.
The hotel was modern and clean inside. It was a short walk from both the JR Ueno station and Keisei Ueno station, so it was very convenient. The staff was friendly and helpful, answering all of my questions. The room itself was rather small, but to be expected since most hotel rooms in that area are compact. Thankfully it was clean and had all sorts of amenities. The only small drawback was the complimentary breakfast. It was just a small selection of prepackaged breads and coffee, served in a very cramped room. It wasn't much for a breakfast, but the staff did offer a discount for a sandwich + drink next door at Dotour. For the price, it was a good hotel to stay at, and I would pick it again in the future.
Stayed 2 nights in Jan 2023
Response from front desk:TIAN on 2023/2/10
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing yourreview with us.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.We are happy to learn that you did enjoy a pleasant stay with us in terms of our hotel's location.We are located within 5 minutes walk from JR Ueno Station, Keisei Ueno Station and JR Okachimachi Station. We hope you will stay at our hotel again next time you visit Tokyo.

10/10 Excellent

Surattha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location convenience to go subway , restaurant and heart of the city.
Response from Front desk:TIAN on 2023/1/15
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing yourreview with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our hotel's location.We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No windows stagnation of counters due to one-man operation noise through ducts Room is too small
Stayed 3 nights in Dec 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
I chose this one for price and location as I had two bags to carry to the Narita airport via Skyliner. Pros: The location was amazing, which was just a few minutes of walk from Ueno station, Ueno park, next to a coffee shop, and across from a convenient store. Staff members were generally very helpful and kind even though Japanese staff didn't speak English, which is usually the case in Japan. They have a vending machine for different kinds of coffee on 1F and 2F. Bakery goods are provided for free on 2F for breakfast. Cons: The hair conditioner they put in the bathroom had a very weird smell as if it's rotten, which might have been the source of the smell in the bathroom. I had to keep the ventilator on as long as I could. The room was really tiny like any others in Tokyo, but at least they could lighten up the color for the wall paper, not choosing navy blue that makes the room look even smaller. Also I was on the 7th floor, with a window, but there was a cover outside of the window that blocked the view of any kind.
Stayed 3 nights in Nov 2022
Response from Front desk:TIAN on 2022/11/20
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our hotel's location and our serivce.And we apologize for the trouble.we will consider the smell of hair conditioner and the color of the wallpaper in the room changes according to the design of each floor. If there is an opportunity, we will guide you to a room with bright wallpaper on the upper floors from the next time .Thank you again for your review and We look forward to your next visit!

10/10 Excellent

Soleil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
my husband and i stayed for a few days in ueno and we loved the location and the free breakfast! the pastries were great and the latte machine was the best. only a few minutes walking to ameyokocho and also to ueno station.
Stayed 2 nights in Oct 2022
Response from Front desk,TIAN on 2022/10/30
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.We are happy to learn that you did enjoy a pleasant stay with us in terms of our hotel's location,pastries and coffee machine.Welcome to visit next time. I wish you a happy life and success in your work.

6/10 Okay

Paul

Stayed 2 nights in Oct 2022

10/10 Excellent

Shota, Washington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, and I have nothing to complain about.
Stayed 2 nights in Sep 2022
Response from Front desk:TIAN on 2022/10/8
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.We look forward to your next visit!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from フロント:田 on 2022/9/26
この度はホテルウィングインターナショナルセレクト上野・御徒町をご利用頂きまして、誠にありがとうございます。また、お忙しい中ご投稿頂きまして重ねて感謝申し上げます。今後も快適にご滞在頂けますよう、より一層のサービス向上に努めて参ります。またの機会がございましたら当ホテルのご利用をスタッフ一同心よりお待ち申しあげております。

10/10 Excellent

Itsuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from フロント:田 on 2022/8/15
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。今後も快適にご滞在頂けますよう、より一層のサービス向上に努めて参ります。まだお待ちしております。

10/10 Excellent

GUTTILA YUGANTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from フロント:田 on 2022/6/21
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。 当ホテル従業員一同、心より厚くお礼申し上げます。今後も快適にご滞在頂けますよう、より一層のサービス向上に努めて参ります。 またの機会がございましたら当ホテルのご利用をスタッフ一同心よりお待ち申しあげております。

10/10 Excellent

QI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was very clean and quiet.
Stayed 1 night in Apr 2022
Response from Front desk:TIAN on 2022/5/7
Thank you for choosing the Hotel Wing International Select Ueno-Okachimachi and thank you very much for sharing your review with us. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We look forward to your next visit!

10/10 Excellent

Sabrina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022
Response from 田 on 2022/4/17
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。 今後も快適にご滞在頂けますよう、より一層のサービス向上に努めて参ります。 お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。 今後ともホテルウィングインターナショナルセレクト上野・御徒町を何卒よろしくお願い申し上げます。

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is my go-to hotel in Tokyo for consistent value, service and ammenities.
Stayed 7 nights in Nov 2021
Response from TIAN on 2021/11/29
Thank you for choosing the Hotel Wing International Select Ueno-okachimachi and thank you very much for sharing your review with us. We are happy to learn that you did enjoy a pleasant stay with us in terms of our hotel's service and ammenities. We certainly look forward to the pleasure of welcoming you back and serving you again in the near future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big (according to Japanese standards). This room was big enough for 3 of us comfortably.
Stayed 8 nights in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from 田 on 2021/4/20
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。 今後も快適にご滞在頂けますよう、より一層のサービス向上に努めて参ります。 お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。 今後ともホテルウィングインターナショナルセレクト上野・御徒町を何卒よろしくお願い申し上げます。