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Hotel Sardonyx Ueno

3.5 star property
Hotel with free breakfast, a quick walk to Ueno Zoo

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Photo gallery for Hotel Sardonyx Ueno

Property entrance
Twin Room, 2 Double Beds, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets
Room amenity
Restaurant
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room, Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 3.79 Ping (13 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Double Beds, Non Smoking

Twin Room, 2 Double Beds, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets

Twin Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 5.42 Ping (18 square meters)
  • Sleeps 2
  • 2 Double Beds

View all photos for [3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

[3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Bidet
  • 3.79 Ping (13 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (13.5sqm)

1 bedroom, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking (13.5sqm)

8.4 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 4.07 Ping (13 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for [3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

[3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Bidet
  • 4.07 Ping (13 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Superior Double Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room Non smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Standard Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Standard Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Superior Room Smoking

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
6-6-7 Ueno, Taito, Tokyo, Tokyo-to, 110-0005

What's nearby

  • Ueno Zoo - 6 min walk - 0.6 km
  • Sensoji Temple - 3 min drive - 2.7 km
  • Tokyo Dome - 4 min drive - 2.7 km
  • Tokyo Skytree - 4 min drive - 3.6 km
  • Tokyo Imperial Palace - 4 min drive - 3.7 km

Getting around

  • Okachimachi Station - 4 min walk
  • Ueno-okachimachi Station - 4 min walk
  • Narita Intl. Airport (NRT) - 68 min drive

Restaurants

  • ‪沼津港海将上野1号店 - ‬1 min walk
  • ‪麺屋武蔵武骨 - ‬1 min walk
  • ‪焼肉陽山道上野本店 - ‬1 min walk
  • ‪丘 - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk

About this property

Hotel Sardonyx Ueno

Hotel near Ueno Zoo
Located close to Sensoji Temple and Tokyo Dome, Hotel Sardonyx Ueno provides free continental breakfast, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk, multilingual staff, and a front-desk safe
  • Luggage storage, a vending machine, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 181 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi.
Other amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo

Frequently asked questions

Is Hotel Sardonyx Ueno pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sardonyx Ueno?

Hotel Sardonyx Ueno doesn't offer parking.

What time is check-in at Hotel Sardonyx Ueno?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Sardonyx Ueno?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Hotel Sardonyx Ueno located?

Located in Ueno, this hotel is within 2 mi (3 km) of Ueno Zoo, Sensoji Temple, and Tokyo Dome. Tokyo Skytree and Tokyo Imperial Palace are also within 3 mi (5 km). Ueno-okachimachi Station and Naka-Okachimachi Station are within a 5-minute walk.

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Hotel Sardonyx Ueno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rudy

Very kind and friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, which was okay. It would have been nice to have place to store suitcase out of the way. Breakfast very simple but enjoyed egg salad bun
Stayed 4 nights in Jun 2025

8/10 Good

Rudy

Liked: Cleanliness, staff & service
Hotel is smallbut clean
Stayed 5 nights in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Conveniently located near UENo station, park and markets. Clean and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

KUOHSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Perfect hotel.

Very nice person, quiet, nice breakfast, easy to go and close subway, love this hotels, this is the third time we live here. I will definitely recommend this hotel to you, best choose in Ueno, TOKYO.
Stayed 6 nights in Mar 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price and good service. The rooms are on the small side, so if you have a lot of luggage it will be tight. Walking distance to the metro stations.
Stayed 2 nights in Mar 2025

8/10 Good

Hanne

Liked: Staff & service
Everything is small, but the staff is friendly and the location is great.
Stayed 3 nights in Sep 2024

10/10 Excellent

RUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location , and excellent staffs.
Stayed 4 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently located and very clean. Only problem is that air conditioning seems to be central through the whole floor/building. We were not able to adjust the temperature in our room.
Stayed 5 nights in Apr 2025

8/10 Good

Michelle Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly fine budget hotel. Staff were super helpful in getting our luggage sent to the next hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Jimmy

Liked: Staff & service
hotel is small but functional. did I say it was small? it's a tiny room, and barely big enough for 2 guest (wife and I), imagine 2 friends. tight quarters.
Stayed 2 nights in Mar 2025

8/10 Good

Yiu Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is included and freshly made, simple but so good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is small but staffs are nice and the location is walkable to most shopping areas.
Stayed 3 nights in Jun 2024

10/10 Excellent

wai lun alan

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good, including eating n travelling.
Stayed 7 nights in Apr 2023

10/10 Excellent

Warner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right off of Amayayokocho and between stations. Convenient and surprisingly quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Liinaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Tokyo, walkable distance from JR and metro lines. If youre coming from narita airport theres the Narita Skyliner that stop and Ueno station which is about a 10 minute walk to the hotel. Breakfast was nice, theres a set menu to choose from for the free breakfast. Some people might find it a bit light but i do recommend the pancakes and toast. The room is small in comparison to other hotels around the world but this was pretty standard for tokyo. They also offer extra amenities by the reception if theres anything extra you might want. They also offer Ta-Q-Bin which is the delivery service for your luggage if you want to send it to another hotel in tokyo (for it to arrive same day) or to other cities. Pretty straight forward process and theyll sort out all the paperwork for you.
Stayed 6 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect for travel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jean-Francois

Liked: Staff & service, amenities, property conditions & facilities
Not only did they let us leave our luggages before check-in time but by they time we got back for the actual check-in, they had already put the luggages in our room. That’s what I call excellent service! The free breakfast had actual decent coffee contrary to the often awful coffee of other hotels we tried.
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Ueno station and multiple train options. Staff helpful and polite.
Stayed 4 nights in May 2024

8/10 Good

Pui Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, quite clean, resonable size, high CP value.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major trains station. Very accessible
Stayed 3 nights in Jul 2024

6/10 Okay

Allan

Liked: Staff & service
Close to food and transit
Stayed 5 nights in Apr 2024

6/10 Okay

melodie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good. Breakfast is lacking but overall fine. Good location
Stayed 2 nights in Jun 2024

8/10 Good

Kar Nuen

Liked: Staff & service, amenities, property conditions & facilities
Good location, easy to access
Stayed 1 night in Apr 2023

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping easy
Stayed 2 nights in Oct 2024