Excellent central location right between Kanda and Akihabara stations, room felt fresh and clean, and no complaints with regard to amenities either. Staff were friendly and helpful during the check-in process, but when I tried to make a special request pre-arrival the employee that responded to my messages was not very helpful (on one occasion borderline rude), and consistently got things wrong. The room was also VERY small, even by Tokyo standards (and I got the double room - I dare not to think of what the single room would have been). Two large suitcases could barely fit whilst closed, and opening even a single one of them (with the other one pressed against the front door), was in itself a near-impossible challenge. The WiFi was also sub-standard. I'd rate it 7/10, but with a slightly bigger room, and a better WiFi, it would definitely have been a 8/10, if not a 9/10.