Interior detail

Reviews of Hotel MyStays Gotanda

3 out of 5
Hotel MyStays Gotanda
2-5-4, Higashigotanda, Shinagawa-ku, Tokyo, Tokyo-to

Reviews

7.8

Good

Rating 10 - Excellent. 145 out of 578 reviews" "
Rating 8 - Good. 252 out of 578 reviews" "
Rating 6 - Okay. 134 out of 578 reviews" "
Rating 4 - Poor. 37 out of 578 reviews" "
Rating 2 - Terrible. 10 out of 578 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Akira Iliza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jan 2024
Response from Hotel Mystays Gotanda Front desk on 2024/2/2
Thank you very much for choosing Hotel Mystays Gotanda.We would also like to thank you again for your contribution during your precious time.As you have mentioned, there are many restaurants, drugstores and supermarkets in the vicinity of our hotel, and we are also located in a place with easy access to Tokyo, so we think it is very convenient.We hope that you will visit our hotel again when you come back to the neighbourhood.We look forward to welcoming you to our hotel again.

8/10 Good

Jabran

Traveled with group
Liked: Staff & service
Stayed 7 nights in Nov 2023
Response from HOTEL MYSTAYS Gotanda Frontdesk on 2023/12/17
Thank you for using HOTEL MYSTAYS Gotanda. We are glad to get a good evaluation. We are looking forward to seeing you again.Thank you very much.

10/10 Excellent

Virgiliu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall, great convenient location 5 mins walk from teh station.
Stayed 3 nights in Oct 2023
Response from HOTEL MYSTAYS Gotanda, Frontdesk on 2023/10/30
Thank you for using HOTEL MYSTAYS Gotanda and taking your time to post the evaluation.We are glad to hear the good comments. There is not only Gotanda-station but also a restaurant, convenience store, drug store, coin-laundry in 5 minutes on foot around our hotel. Our guests can easily buy what they need for a stay. We are looking forward to seeing you again.

10/10 Excellent

Kelvin

Stayed 1 night in Sep 2023
Response from HOTEL MYSTAYS Gotanda, Frontdesk on 2023/9/23
Thank you for using HOTEL MYSTAYS Gotanda.We would like to thank you again for giving us a perfect evaluation.We are looking forward to seeing you all again.Thank you.

4/10 Poor

Kazumi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room and the bathroom were dirty. I found a fake nail and many hairs everywhere.
Stayed 3 nights in Jun 2023
Response from Hotel Mystays Gotanda front desk on 2023/6/20
Thank you very much for staying at Hotel Mystays Gotanda. We thank you again for taking the time out of your busy schedule to give us your feedback. However, we are very sorry that we could not provide you with satisfactory service despite your stay.We apologize for the discomfort caused to our guests by the lack of proper cleaning in the unit bathrooms. All of our employees deeply apologize for this.We will communicate your comments to our cleaning staff so that this will not happen again in the future.

10/10 Excellent

Thammapond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is a bit narrow but everything so clean
Stayed 3 nights in Jun 2023
Response from ホテルマイステイズ五反田 くちこみ担当 on 2023/6/9
Thank you very much for staying at Hotel Mystays Gotanda.All of us at Hotel Mystays Gotanda are very pleased to hear your kind words of praise.We will continue to make every effort to maintain the cleanliness of our rooms and improve our services to your satisfaction.We sincerely hope that you will continue to patronize us.Thank you very much for your valuable opinion and contribution.Hotel Mystays GotandaFront Desk

10/10 Excellent

Mayuka

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific place!
Stayed 7 nights in May 2023
Response from ホテルマイステイズ五反田 くちこみ担当 on 2023/6/6
Thank you very much for choosing HOTEL MYSTAYS Gotanda. Thank you very much for taking time out of your precious time to give us your feedback. We are delighted to hear that you enjoyed our location and the comfort of our rooms. We hope you will visit Hotel Mystays Gotanda again when you come to Gotanda. All the staff at Hotel Mystays Gotanda look forward to serving you. Hotel Mystays Gotanda Front Desk

10/10 Excellent

Keanu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room for my short family trip!
Stayed 3 nights in May 2023
Response from ホテルマイステイズ五反田 くちこみ担当 on 2023/5/23
Dear Valued Guest, Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, HOTEL MYSTAYS GOTANDA

10/10 Excellent

Suwen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was super friendly and understanding. I was there early to drop off my baggage. The receptionist immediately asked if I needed to keep my luggage there before I even asked. Good shops and restaurants around and easy to get to the subway.
Stayed 1 night in Feb 2023
Response from Reception on 2023/3/10
Dear guest, Thank you for staying at Hotel Mystays Gotanda. We are glad to hear that you appreaciated our service and had a pleasant stay here. If you have the opportunity to visit Tokyo again in the future we hope that we will see you again.Yours sincerely,Hotel Mystays Gotanda

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Located 450m away from JR Gotanda Station East Exit. Located near Marques Petite grocery (24-hr open). Restaurants, shops are within 500m radius. Hotel provides daily change of towels and robe.
Stayed 9 nights in Dec 2022
Response from HOTEL MYSTAYS Gotanda front desk on 2023/1/8
Thank you for choosing HOTEL MYSTAYS Gotanda.We are glad to hear you were comfortable during your stay. There is convenience store, restaurant, drug store and laundromat in 5 minutes from our hotel. Our guest can buy somethig convenitently. We are looking forward to seeing you coming again.

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wish the pillow was bigger and the bed a little softer but can't really complain with the daily rate i paid.
Stayed 7 nights in Dec 2022
Response from HOTEL MYSTAYS Gotanda frontdesk on 2022/12/9
Thank you for staying at HOTEL MYSTAYS Gotanda.We hope you had a comfortable stay. I am concerned that the size of the pillow and the softness of the bed may not have been to your liking.All the beds in the rooms are made by Simmons, and they are a little hard. For pillows, memory foam pillows and feather pillows are provided in each room.I am afraid that it will be difficult to improve immediately, but I will use it as a reference to make a better hotel in the future.We are looking forward to seeing you again.

10/10 Excellent

David

Stayed 9 nights in Sep 2022

8/10 Good

Iqbal

Stayed 1 night in Mar 2022

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from ホテルマイステイズ五反田 フロント on 2021/12/24
このたびは、ホテルマイステイズ五反田をご利用いただきまして、誠にありがとうございました。また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。お客様とまたお会いできる日を心よりお待ち申し上げております。

10/10 Excellent

Ricky, Malaysia, PENANG

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. The room is not large but it was sufficient for this trip.
Stayed 10 nights in Dec 2019
Response from HOTEL MYSTAYS GOTANDA Chiba on 2020/1/10
Thank you for staying at Hotel MyStays Gotanda. Rooms are small. It is about 13 square meters, but has a large bed. I hope you can rest comfortably. We also hope that you can use this hotel when you are near Gotanda. Thank you for your valuable contribution. HOTEL MYSTAYS Gotanda Chiba

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019
Response from ホテルマイステイズ五反田 千葉 on 2020/1/12
この度はホテルマイステイズ五反田にご宿泊頂きましてありがとうございます。 ご滞在中はご不便はございませんでしたでしょうか。 何かございましたら、フロントが24時間対応しておりますのでお気軽にお声掛け下さい。 またお客様にお会いできます日をスタッフ致道心よりお待ち申し上げております。 貴重なご投稿ありがとうございました。

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Hotel Mystays Gotanda on 2019/12/4
Thank you for staying with us. We sincerely hope to welcome you again at our hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
potential to be better
location away from 2 stations ,converted apartments? needed to leave the toilet door open to sit on it so small ,recently converted ,renovated. staff need to move away from the japanese style check in when checking in guest from overseas as they miss out on lots of opportunities for the top score with good first impressions. a hello then konbawa would have served better
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Quiet clean and efficient hotel. Great location near Shinagawa terminal. I would return and approved of this place. Thumbs up.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Tee Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No-frills hotel. Great for business trip. I like the comfort and space of the room.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Michael, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal in Shinagawa area.
Nice hotel in a good area. Not a lot of dining options nearby but still for the price a very nice value hotel.
Stayed 1 night in Nov 2018
Response from HOTEL MYSTAYS GOTANDA Clerk:Ninomiya on 2018/11/16
Dear Guest, Thank you very much for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely,

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

BARRY

Liked: Cleanliness, property conditions & facilities, room comfort
Tiny toilet
Comfortable little hotel that gives you the essentials. Nice location, with ample choices for food and grocery shopping. Distance from train station is not too bad. The bathroom is a bit on the small size but fairly standard for a japanese hotel in the city. The staff are polite and communicate well enough in English.
Stayed 2 nights in Sep 2018
Response from Hotel Mystays Gotanda Frontdesk Ogawara on 2018/10/8
Thank you very much for your recent stay with us at HOTEL MYSTAYS Gotanda and for taking the time to write about your stay experience. We are very delighted that you enjoyed your stay and thank you for your positive comments regarding our location,staff and cleanliness. As you mention,Hotel is located in center from everywhere, where its very easy to get a transportation service and get a mane place of Tokyo.Thank you very much for your complement. We hope you will visit again in near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for several days. Since it's located in a residential area, it's convenient for daily goods, such as convenience stores, drugstores and fast food restaurants. It takes about 10 mins by walk to Gotanda station. Room and facilities are in decent condition, and it's comfortable enough, especially the bed mattress, even though the room size is small. I wish it had laundry facilities inside the building. In case you need to do laundry, you have to take a outside service or go to nearby coin laundry locations.
Stayed 7 nights in Aug 2018
Response from Hotel Mystays Gotanda Frontdesk Ninomiya on 2018/8/19
Dear Guest Thank you for staying at HOTEL MYSTAYS GOTANDA. We appreciate you taking the time to write to us. We apologize for inconveniences concerning laundry facilities. We will refer to it as a precious opinion for the future. Your warm remarks are sincerely appreciated and further encourage the exceptional service and quality at our hotel. We hope to see you again at HOTEL MYSTAYS GOTANDA on your next trip. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from ホテルマイステイズ五反田 フロント 老竹 on 2018/12/9
この度はホテルマイステイズ五反田にご宿泊頂き誠にありがとうございました。 5点満点の評価も頂き、嬉しい限りでございます。 是非またお近くにお越しの際は、当館にご宿泊頂ければ幸いでございます。 またのご利用をお待ちしております。

6/10 Okay

Milla, Canada

Liked: Staff & service
Small rooms
Convenient location but very small room and bathroom for the price paid. There are better values in Tokyo.
Stayed 6 nights in May 2018
Response from Hotel Mystays Gotanda Frontdesk Oitake on 2018/8/1
Thank you very much for staying with us at Hotel Mystays Gotanda. But we are sorry we could not meet your demand at some points. We are glad you liked amenities and quietness around in this area. Our hotel is 5 minutes away from the station so it is not very busy around us. Not only restaurants, there are supermarket, drugstore and convenience store near from us and we hope you liked them too. We hope you enjoyed your staying in Tokyo and come back again in the future. We appreciate your feedback. Best regards,

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from ホテルマイステイズ五反田 鈴木 on 2018/6/11
この度はホテルマイステイズ五反田をご利用いただきまして誠にありがとうございました。またお忙しいところクチコミ投稿にご協力いただき重ねて御礼申し上げます。お客様のまたのご利用を心よりお待ちしております。

4/10 Poor

Encarnacion

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Hotel Mystays Gotanda Frontdesk Doma on 2018/6/22
この度はホテルマイステイズ五反田にご宿泊頂き誠にありがとうございました。 お忙しい中ご投稿頂きありがとうございました。 恐れ入りますがお近くへお越しの際はまた当館をご利用いただければ幸いでございます。またのお越しを心よりお待ちいたしております。 ホテルマイステイズ五反田 フロント ドマ

6/10 Okay

Chanita, Bangkok

Liked: Staff & service, property conditions & facilities
Close to Gotanda station, Supermarket, Tiny room
The regular room(smallest room) is very tiny(especially bathroom), but a lot better than Gotanda station branch. The room is not that clean. It’s dusty like other branches in Tokyo. The hotel hallway look like Japanese apartment which you can see your neighbors business clearly. The hotel price is reasonable though. The hotel is not suitable for disability or old people. Anyway the hotel staff are very nice and helpful. I’m very appreciated.
Stayed 1 night in May 2018
Response from Hotel Mystays Gotanda Frontdesk Oitake on 2018/6/3
Thank you very much for staying with us at Hotel Mystays Gotanda. We are sorry for the inconvenience caused by the size of our room. Also we apologize to you for making you uncomfortable with cleanness of our room. Both cleaning staff and front staff have to be more careful to keep our rooms clean. Thank you for your kind comments about staff. We hope you enjoyed your stay in Tokyo and hope we can see you again in the future.

10/10 Excellent

AnhTuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Hotel Mystays Gotanda Frontdesk Oitake on 2018/4/10
Thank you very much for staying with us at Hotel Mystays Gotanda. We hope to see you again soon in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room.Good location. Bathroom is little small. Like there is good air cleaner in the room. Staff are great.Wanna stay again.
Stayed 2 nights in Feb 2018
Response from Hotel Mystays Gotanda Reception Oitake on 2018/3/11
Thank you very much for staying with us at Hotel Mystays Gotanda. We are glad that you are satisfied with your stay here. However, we apology for the inconvenience of the bathroom. We look forward to seeing you again soon. Thank you for sharing your comments.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less than 5min walk from the JR station, convenient and close to lots of eating options. Check in was quick and the hotel staff were friendly and helpful
Stayed 1 night in Nov 2017
Response from front yamada on 2017/12/5
Thank you for staying at Hotel Mystays Gotanda this time. I also appreciate the word of compliment. I would be happy if you like the hotel. looking forward to seeing you coming again. Thank you.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and clean
The hotel is upgraded and modern but the room is VERY small by US standards. A tight fit - especially in the bathroom. Location is very convenient to important train lines
Stayed 5 nights in Oct 2017
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Gotanda. We also thank you for taking your time to leave a comment since all our guests' feedback are very important to us. We are very sorry about our hotel room size, Its difficult to change quickly but we will try to improve in future. We hope you will visit gain in near future. Sincerely HOTEL MYSTAYS Gotanda receptionist Doma

10/10 Excellent

Joanna, Boston, MA

Liked: Cleanliness, staff & service, room comfort
Low-cost hotel for business and pleasure
Location is perfect for those who want to be closer to a train or along JR lines (for those with JR Rail Pass). Staff are friendly. They clean the room everyday. I stayed in a single room (non-smoking). It has shampoo, conditioner, body wash, hand soap, hair dryer and few hangers. Must bring lotion if you need one. Bed is big to sleep 2. Not spacious room but good enough for rest/sleep since you're out most of time. Unless you pay for movies, not a lot of TV channel options to watch. Hotel is also close to a lot of supermarket and restaurants. The station has an elevator and escalator so it won't be an issue if you have big luggage.
Stayed 5 nights in Oct 2017
Response from Sherpa Lakpa Doma on 2017/10/25
Dear guest Thank you very much for staying with us at HOTEL MYSTAYS Gotanda. We sincerely appreciate you sharing your time for comment and evaluation. Also, we are glad to hear that you were satisfied with our hotel room, equipment, and location. As you mention hotel is walk by 5min. from JR Gotanda station near by hotel you can find so many restaurants(Japaneses, Chinese, Korean,others western restaurant).Thank you very much for your complement.We hope you will visit again in near future. Thank you very much. Sincerely Receptionist Sherpa Lakpa Doma

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Dear guest Thank you very much for staying with us at HOTEL MYSTAYS Gotanda. We hope you will visit again in near future. Sincerely HOTEL MYSTAYS Gotanda

6/10 Okay

John, Hong Kong

Disliked: Staff & service
2 people check in but only provide one pillow
Awful experience, make a reservation for 2 people by a package. However only one pillow and toothbrush is provided by the hotel, then go to counter and ask about it. Polite staff apologize that's only available pillow. It's non reasonable and acceptable.
Stayed 3 nights in Oct 2017
Response from Doma on 2017/10/25
Dear guest Thank you very much for staying with us at HOTEL MYSTAYS Gotanda.We also thank you for taking your time to leave a comment since all our guests' feedback are very important to us. Thank you very much for your complement. We hope you will visit again in near future. Sincerely Receptionist Doma

8/10 Good

Ann, Thai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great except location that quite far way from satation but in the walking distance
Stayed 1 night in Sep 2017
Response from Sherpa Lakpa Doma on 2017/10/4
Dear Sir./Ms. Thank you so much for staying with at Hotel Mystays Gotanda. We are glad to know that you had a comfortable stay with us. We are appreciate your compliments and review. Thank you very much.We are looking forward to see you again. HOTEL MYSTAYS GOTANDA.

8/10 Good

Rileigh, Brisbane, Australia

Liked: Cleanliness, staff & service
Convenient hotel, comfortable stay
We only stayed in this hotel for one night, and it suited our needs fine. We got into Tokyo from the airport quite late, but the staff were very hospitable and friendly. The room is quite small, you'll find yourself bumping into things a lot, especially in the bathroom, but it was clean and relatively comfortable, at least for one night. Would recommend for short stays.
Response from yamada on 2017/5/7
Thank you for staying at Hotel Mystays this time. Also, thank you for your compliments to the staff. The size of the room is 13 m², but we will strive to satisfy our customers with other services. looking forward to seeing you coming again.

8/10 Good

Olga Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for staying with us. And thank you for rating. We're looking forward to seeing you again. Thank you so much. Hotel Mystays Gotanda

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Thank you for staying with us. And thank you for praise about location. We're looking forward to seeing you again. Thank you very much, Hotel Mystays Gotanda reception, Saori Waki

10/10 Excellent

German, Laguna Hills - California

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to Gotanda Station
Very confortable and quit place for my vacation in Japan Allow me to enjoy every moment of my days
Response from Front Yamada on 2017/1/13
Thank you very much for using Hotel MyStays Gotanda. I am very pleased that you have enjoyed your vacation in Japan. We are waiting for you when you come to Japan. Front Yamada

10/10 Excellent

Ammika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2017/1/9
この度はホテルマイステイズ五反田をご利用頂き誠にありがとうございます。 ホテルマイステイズ五反田は全面改装をし、2016年10月1日よりリニューアルオープンを致しました。今後ともどうぞ宜しくお願い致します。 フロント 山田

8/10 Good

Jaslin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & Accessible Hotel
Hotel location is near Gotanda JR station which was walking distance to the hotel. Room was very clean and the hotel looks newly renovated. Comfortable stay. The only thing that I wished could be better was the space. It was difficult to stay with 2 persons in a room even though I have upgraded to a bigger bed. Walking space and shower area is very tight and we have to accommodate to each other. Overall, cozy and good for sleeping.
Response from General Manager on 2017/1/11
Thank you for staying with us. And thank you for praise us. We glad to hear that. However,we apologize for inconvenience about size of your room. Thank you so much for your comments. We're looking forward to seeing you again. Saori Waki reception,

8/10 Good

Sunghyun

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and clean hotel
It was good to stay for a short-term business traveler. The room was clean and double bed good to sleep. I slept well. But, the bathroom was too small and there needs more space to keep stuffs.
Response from General Manager on 2017/1/11
Thank you for staying with us. And thank you for praise us. However,we apologize for inconvenience about size of bathroom. Thank you very much for your comments. Saori Waki reception,

6/10 Okay

Phoelyn

Liked: Cleanliness, property conditions & facilities
Clean hotel, convenient location with train statio
Okay
Response from General Manager on 2016/11/28
Thank you for staying with us. And thank you for praise. We are glad to hear that. Thank you very much for your comments. We're looking forward to coming you again. Saori Waki reception,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 minute walk from the station. Nice staff, comfy, clean room, and the front desk provides luggage storage before and after your stay.
Response from Saori Waki Reception, on 2016/11/3
Thank you for staying with us. We glad to you said that. Certainly the hotel is convenient close from the station In the surrounding area there are many convenience stores and eateries. We're looking forward to seeing you again. Thank you very much for your comments.

6/10 Okay

Julie, Okinawa, Japan

Liked: Cleanliness
Ongoing renovation
This facility is currently under renovation. Hotel sign was big and easy to find but the entrance and front desk had construction workers filled with paint smell. Check in was quick and elevator was working. So getting to the room wasn't as bad it looks. We didn't stay in the room for long and didn't get bothered by construction noise either. Wifi was working great. The room had everything we needed and was very clean. Just tiny. One of the smallest room I ever stayed. If you have big suitcase, you might not even have enough space to open them up. We only stayed there for one night and the bed was comfortable. The location was in between Shinagawa station -20min walk and Gotanda station-15 min walk. Each station has direct line for variety of sight seeing spots. Grocery store is near by and there is a option to take bus as well. I recommend this hotel for the cleanesss but i feel like we could have found better (spacious) place for the price we paid for.
Response from Saori Waki reception, on 2016/11/12
Thank you for staying with us. We apologize you for inconvenience because of construction and small room. But now, the construction is over. So we're looking forward to coming you again. Thank you very much for your comments.