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Reviews of Hotel MyStays Gotanda Station

3 out of 5
Hotel MyStays Gotanda Station
2-6-8, Nishigotanda, Shinagawa-ku, Tokyo, Tokyo-to

Reviews

8.2

Very Good

Rating 10 - Excellent. 378 out of 1003 reviews" "
Rating 8 - Good. 395 out of 1003 reviews" "
Rating 6 - Okay. 155 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Takeshi

Stayed 1 night in Mar 2024

8/10 Good

Tsui Guey

Traveled with family
Liked: Amenities
Location is convenient
Stayed 8 nights in Mar 2024
Response from HOTEL MYSTAYS Gotanda Station　Reception. on 2024/4/5
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the near future.

10/10 Excellent

Raphael, San Francisco

Stayed 8 nights in Mar 2024
Response from ホテルマイステイズ五反田駅前　フロント on 2024/4/21
この度はホテルマイステイズ五反田駅前をご利用いただきまして、誠にありがとうございました。ご滞在中は快適にお過ごしいただけましたでしょうか。今後とも皆様にご満足いただけるよう努めて参ります。お客様のまたのご利用をお待ちしております。

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from ホテルマイステイズ五反田駅前　フロント on 2024/4/1
この度はホテルマイステイズ五反田駅前にご宿泊いただきまして誠にありがとうございます。お忙しい中評価のご投稿をしていただき重ねてお礼申し上げます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点がございましたら、お気軽にお申し付けくださいませ。お客様のまたのお越しをお待ち申し上げております。

4/10 Poor

Wan Ling

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room too small with cigarette smell(I reserved non-smoking room). Bathroom ventilation not working. It’s a okay hotel for short staying. Great location
Stayed 1 night in Mar 2024
Response from HOTEL MYSTAYS Gotanda Station. on 2024/4/1
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.We will be so glad to have you again as our guest in the future.

10/10 Excellent

Tharikar, Chon Daen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice hotel in the good areas and easy to commute in main Tokyo
Stayed 5 nights in Mar 2024
Response from HOTEL MYSTAYS Gotanda Station on 2024/3/20
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to share your feedback with us, and hope that you will provide us with an opportunity to welcome you back in the future.Best regards,

8/10 Good

Marie-Helene

Stayed 12 nights in Feb 2024
Response from HOTEL MYSTAYS Gotanda Station on 2024/3/7
この度はホテルマイステイズ五反田駅前にご宿泊いただきまして誠にありがとうございます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点がございましたらお気軽にお申し付けくださいませ。お忙しい中、評価のご投稿いただきありがとうございます。お客様のまたのお越しをお待ち申し上げております。

8/10 Good

Hideko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is really close to the JR Gotanda Station. but It is kind of hard to see Hotel sign and easy to miss. Room was Ok enough to stay for the night. Location was exelent.
Stayed 2 nights in Dec 2023
Response from HOTEL MYSTAYS Gotanda Station on 2024/1/18
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.We located near Gotanda station, like 3 minutes a walk. We hope you will choose our hotel again in the future.We sincerely hope to welcome you again at our hotel.

4/10 Poor

Man Fai

Traveled with family
Disliked: Property conditions & facilities
Smelly hallways and rooms
Stayed 7 nights in Dec 2023
Response from HOTEL MYSTAYS Gotanda Station,　Reception on 2024/2/6
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.We will be so glad to have you again as our guest in the future.

10/10 Excellent

Carlos Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with easy access to public transportation just outside the hotel. Convenient store just next to it and many dining options around.
Stayed 2 nights in Dec 2023
Response from HOTEL MYSTAYS Gotanda-Station, Reception on 2024/1/7
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.Sincerely,

10/10 Excellent

Makiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! My friend sent the small package to the hotel but she accidentally sent the same group hotel but different address but they were able to find out my name and sent it to me. What a wonderful experiences that I had with them. Thank you
Stayed 3 nights in Dec 2023
Response from Hotel Mystays Gotanda-Station on 2023/12/28
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to share your feedback with us, and hope that you will provide us with an opportunity to welcome you back in the future.

6/10 Okay

Kodai

Stayed 1 night in Dec 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2024/1/18
この度はホテルマイステイズ五反田駅前にご宿泊いただき誠にありがとうございます。またお忙しい中、ご意見をお寄せいただき重ねてお礼申し上げます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点がございましたらお気軽にお申し付けくださいませ。お客様のまたのお越しをお待ち申し上げております。

8/10 Good

Jereann

Traveled with family
Liked: Cleanliness, amenities
Very convenient location . Staff friendly and helpful. Rooms are small, but we only slept there so no problem . Close to Gotanda Train Station and subway just steps from hotel. A lot of good restaurants across the street and convenient store close by. I would stay here again
Response from HOTEL MYSTAYS Gotanda Station on 2024/2/6
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the near future.

6/10 Okay

Yuma

Stayed 1 night in Dec 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/12/21
この度はホテルマイステイズ五反田駅前にご宿泊いただきまして誠にありがとうございます。また、お忙しい中、評価のご投稿をしていただき重ねてお礼申し上げます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点がございましたらお気軽にお申し付けくださいませ。お客様のまたのお越しをお待ち申し上げております。

10/10 Excellent

Maria Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
The breakfast buffet is the healthiest I ever had . No fancy lobby but our room was very clean and well insulated, amenities were adequate. Everyone was helpful and smiling. And a very short walk to the train station as well as food shops and restaurants. It exceeded my expectations and will definitely recommend it to family and friends.
Stayed 4 nights in Nov 2023
Response from Hotel Mystays Gotanda-Station on 2023/12/13
Dear Guest,Thank you for the great review of our hotel! Your kind words are great to hear and further encouragement to make every stay a great one. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good value.. breakfast only from 7-9... should be from 7-10 at least and for sure on a Saturday
Stayed 1 night in Dec 2023
Response from Hotel MyStays Gotanda Station on 2023/12/7
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station.We are glad that you were satisfied with the location of our hotel. Also, thank you for your valuable feedback regarding the breakfast time. Crowds are expected on days when there are many reservations. We apologize for any inconvenience this may cause and appreciate your understanding.Thank you for your valuable input in helping us to provide better services.We would be sincerely grateful if you would grant us another chance to have you as our guest in the future.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff.
Stayed 6 nights in Nov 2023
Response from HOTEL MYSTAYS Gotanda Station on 2023/11/22
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/11/20
この度はホテルマイステイズ五反田駅前にご宿泊いただきまして誠にありがとうございます。またお忙しい中、評価のご投稿いただき重ねてお礼申し上げます。ご滞在中はいかがお過ごしいただけましたでしょうか。なにかお気づきの点等ございましたら、お申し付けくださいませ。お客様のまたのお越しをお待ち申し上げております。

8/10 Good

Li

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient.
Stayed 6 nights in Nov 2023
Response from HOTEL MYSTAYS Gotanda Station. on 2023/11/16
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests.We hope we can serve you again at our hotel in the near future.

6/10 Okay

Takeo

Liked: Cleanliness, staff & service, property conditions & facilities
My room was close to JR railway and it was extremely noise. Even there was an earplug prepared in the room. I used this hotel many times and it was the worst and unbearable.
Stayed 1 night in Nov 2023
Response from HOTEL MYSTAYS Gotanda Station. on 2023/11/16
Thank you very much for choosing HOTEL MYSTAYS Gotanda-station.We appreciate you taking the time to write to us.If you have a request beforehand, we will do our best to prepare a quiet room, however it is not guarantee.We hope you will consider HOTEL MYSTAYS Gotanda-station during your next travels nearby us.

10/10 Excellent

maggie

Traveled with group
Liked: Amenities
Next time, I will be stay here
Stayed 1 night in Oct 2023
Response from ホテルマイステイズ五反田駅前 on 2023/11/11
この度はホテルマイステイズ五反田駅前をご利用いただきまして、誠にありがとうございます。ご滞在中は快適にお過ごしいただけましたでしょうか。お客様のまたのご利用をお待ちしております。

8/10 Good

Jereann

Very good location Subway steps away. Gotanda Station across the Street. Many good restaurants close by. Family Mart Lawson's and 7 11 close by Rooms were quite.
Stayed 1 night in Oct 2023
Response from HOTEL MYSTAYS Gotanda-station on 2023/11/11
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us. We located near the station, there are many restaurant near the hotel. We are so glad to hear that you had a comfortable stay at our hotel. Your kind comments are deeply appreciated.Sincerely,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel for 8 nights and was very pleased. It's clean, located in a very convenient location, and the staff are great. I speak some Japanese but they were willing and able to use English as needed. The only downsides are (1) rooms are modest in size, as is true of all Tokyo business hotels, but I found it perfectly adequate. (2) Location right next to the train station is convenient but there is noise from the trains - not bad but if you need absolute quiet it's not the best choice
Stayed 9 nights in Oct 2023
Response from Hotel Mystays Gotanda-Station Reception. on 2023/10/31
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.We located near the station, so you feel noisy depends on the situation.We prepare the earplug for amenity, please use it.We hope to see you again soon.Sincerely,

10/10 Excellent

Keith William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not fancy but solid, restaurant is pretty basic, but the location is great, and staff was very good
Stayed 12 nights in Oct 2023
Response from HOTEL MYSTAYS Gotanda Station on 2023/10/23
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is pretty run down. Not the nicest property to stay at. It is very convenient for the subway but staff is terrible. I requested a non smoking room and they placed me in a smoking room and I have major allergies. They said the room I booked didn’t have any non smoking so I would have to upgrade. I paid an additional amount for every night I was there to be in an “upgraded non smoking room”. Then the room I was placed in was only available 2 of the 3 night stay so I had to change rooms which meant checking out at 11 and checking back in at 3pm. The last night they put me in a wheel chair accessible room so I had a tub and no shower head like the first room. They never told me yet I still paid for the upgrade. It was just a mess overall. Unfortunately I do not recommend this place.
Stayed 4 nights in Sep 2023
Response from HOTEL MYSTAYS Gotanda Station. on 2023/10/6
Dear guest, Thank you very much for your stay in HOTEL MYSTAYS Gotanda Station. Our hotel is located within 3 minutes from a nearby station, making it highly popular for its accessibility. However, we apologize for the rudeness of our staff.and the room you reserved this time is a smoking room and usually if there is a same room type is available then guest no need to pay additional charge. But this this time the same room type was already full booked so we couldnt prepare the non smoking room without additional charge.We are very sorry for the inconvenience and at the same time e appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests.When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. HOTEL MYSTAS Gotanda Station, Reception

8/10 Good

Keiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is too small. Hit the stuff is very nice. Usually, the restaurant was clouded and unavailable
Stayed 2 nights in Sep 2023
Response from Hotel Mystays Gotanda Station. on 2023/10/5
Thank you for your stay at Hotel Mystays Gotanda Station.Thank you very much for your comment regarding staff. And the room size is depends on the type, and we have many room type. So if you come again, please consider it.We sincerely hope to welcome you again at our hotel.

6/10 Okay

June

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It can be cleaner.. Inside the room had a musty smell. I started to have headaches. I asked if there was dehumidifier function in AC, but they didn't. The laundry area seemed not been taken care of. I am sorry to leave negative reviews but this place can be improved. I guess not enough housekeeping staffs?
Stayed 9 nights in Aug 2023
Response from Hotel Mystays Gotanda-Station on 2023/9/2
Thank you for staying at HOTEL MYSTAYS Gotanda-station. We appreciate you spending your time to write to us.Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests.However, this time it was not up to the standard to provide comfortable conditions for our guest.When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay.

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
The hotel is perfectly fine and the staff is helpful. The cleaning crew was confused about the "Eco-friendly" cleaning plan so that caused several visits to the front desk. The room is typically Japanese small and the air from the AC is super cold. The hotel seems pretty old and has areas where the floor tiles are broken into pieces, etc. On the upside it has a free washer/dryer room which is super handy.
Stayed 21 nights in Jul 2023
Response from HOTEL MYSTAYS Gotanda-Station on 2023/8/25
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.Every staff member at our hotel hopes that you will choose to stay with us again in the future.

8/10 Good

Charlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/9/2
この度はホテルマイステイズ五反田駅前にご宿泊いただき誠にありがとうございます。またお忙しい中、ご評価の投稿をしていただき重ねてお礼申し上げます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点等ございましたら、お気軽にお申し付けくださいませ。お客様のまたのお越しをお待ち申し上げております。

10/10 Excellent

Azusa

Stayed 2 nights in Jul 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/9/2
この度はホテルマイステイズ五反田駅前にご宿泊いただき誠にありがとうございます。またお忙しい中、ご評価の投稿をしていただき重ねてお礼申し上げます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点等ございましたら、お気軽にお申し付けくださいませ。お客様のまたのお越しをお待ち申し上げております。

8/10 Good

Mona Liza

Stayed 3 nights in Jul 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/9/2
この度はホテルマイステイズ五反田駅前にご宿泊いただき誠にありがとうございます。またお忙しい中、ご評価の投稿をしていただき重ねてお礼申し上げます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点等ございましたら、お気軽にお申し付けくださいませ。お客様のまたのお越しをお待ち申し上げております。

8/10 Good

Junko

Stayed 1 night in Jun 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/8/25
この度はホテルマイステイズ五反田駅前をご利用頂き誠にありがとうございます。お忙しいところ、ご評価いただきましてありがとうございました。お客様のまたのご来館をスタッフ一同心よりお待ちしております。

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/7/17
この度はホテルマイステイズ五反田駅前をご利用頂き誠にありがとうございます。お忙しいところ、ご評価いただきましてありがとうございました。お客様のまたのご来館をスタッフ一同心よりお待ちしております。

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great for the price. Yes, the room was small even though I got the more expensive and slightly larger room meant for two people. I was a solo traveler so it was perfect for me. The bathroom was a bit tight for my 6 ft. self(183 cm) but it is doable. I hit my head a few times because the ceiling above the shower/water controls is a bit lower. Water pressure and temps were very good. Toilet had Japanese style water spray system but I didn’t use it. You can control the air conditioner in the room. Laundry room works well and is free to use but you need to buy your own detergent. I really had no major complaints staying here but I did wish the blackout curtains went all the way to the floor instead of just below the windows. The sunlight still gets through the bottom. Great area away from the tourists but it was still quite busy with locals. Restaurants around here can get busy during lunch/dinner time but it’s not as crazy as Shibuya, Shinjuku or other major tourist spots. There’s plenty of shops here too. The station is very close by and you have access to the JR Yamanote train and the TOEI Asakusa subway line. Subway can take you directly to Asakusa and the Skytree(Oshiage). It also can take you to both airports but it’s a bit complicated to explain here. Of course, Yamanote is one of the main tourist lines and you have easy access here because Gotanda station is small. There’s also access to the Ikegami train line but I never used it. Enjoy your trip!
Stayed 10 nights in Jun 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/8/8
Dear Guest,Thank you for staying with us at HOTEL MYSTAYS Gotanda Station.Also thank you so much for spending your time to leave your feedback about your stay.Our staff are glad that you enjoyed your stay with us.We sincerely appreciate your warm compliments. Your comment about the length of curtain will be taken into consideration for us to improve our service.We sincerely hope to welcome you again at our hotel.Thank you & Best regards,HOTEL MYSTAYS Gotanda Station

6/10 Okay

Zane

Business traveler
Overall not a bad hotel for the price. For overseas visitors the rooms will likely be surprisingly small, but if you’re only concerned about convenience and a relatively comfortable bed then it’s a good option for a central Tokyo location. There are a lot of good restaurants nearby and it’s only 2mins walk from the station. However, of all the Mystays hotels I’ve stayed in, I found the staff here to be the least friendly. They are quite robotic and inflexible to deal with compared with their colleagues at other properties. In summary, if budget and location are key for you, and you’re not concerned about space or service then this is a relatively good option.
Stayed 20 nights in Jun 2023
Response from HOTEL MYSTAYS Gotanda Station on 2023/8/1
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on.Sincerely,

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located next to Gotanda station.
Stayed 4 nights in Jun 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/7/4
Thank you very much for using HOTEL MYSTAYS Gotanda Ekimae.The hotel is located just a short walk from JR Gotanda Station, making it ideal for sightseeing. We are very honored to hear that you were satisfied with our services.We will continue to provide better service in the future. We look forward to seeing you again.

10/10 Excellent

Junko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and food was great!
Stayed 1 night in Jun 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/7/4
Thank you very much for using HOTEL MYSTAYS Gotanda Ekimae.We hope you had a comfortable stay. We will continue to do our best to satisfy our customers in the future.We look forward to seeing you again.

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/7/5
この度はホテルマイステイズ五反田駅前にご宿泊いただきまして誠にありがとうございます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点等ございましたらお気軽にお問い合わせくださいませ。お忙しい中ご投稿いただきありがとうございました。お客様のまたのお越しをお待ち申し上げております。

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
This is not a tourist area but it’s still bustling with locals. The nearby Gotanda JR station(Yamanote) is small and simple to navigate, but it can get quite busy during peak times, nothing crazy though. It’s nice if you want to avoid the craziness of bigger stations like Shibuya or Tokyo station. You also have access to the Asakusa TOEI subway line, which can take you directly to Asakusa and the Skytree(Oshiage sta.). There are plenty of food options nearby and they’re all very walkable. There are convenience stores and drug stores well within reach. There’s a nice supermarket on the other side of the station. It’s located in a small mall with other shops and restaurants. The hotel is pretty decent for the price. The standard (cheap) rooms are quite small but that’s the norm for Tokyo at this price range from what I’ve researched. The bathrooms are small but useable. The staff was friendly and could speak English. If you arrive early, you can leave your luggage in the lobby until it’s time to check in. Overall, this is a great hotel and great area if you prefer to stay in a quieter area. It’s quiet but still very lively. Safe travels!
Stayed 10 nights in Jun 2023
Response from Hotel Mystays Gotanda-Station on 2023/7/19
Thank you for the great review of our hotel! We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests.We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, pleasant, but very small rooms.
Stayed 1 night in Jun 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/7/5
この度はホテルマイステイズ五反田駅前にご宿泊いただきまして誠にありがとうございます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点等ございましたら、お気軽にお申し付けくださいませ。お忙しい中ご投稿いただき、ありがとうございました。お客様のまたのお越しをお待ち申し上げております。

10/10 Excellent

Nichanut

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to take the subway. Family mart is located next to the lobby.
Stayed 2 nights in May 2023
Response from HOTEL MYSTAYS Gotanda Station. on 2023/6/6
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We sincerely appreciate your warm compliments and we are delighted to hear you liked our location. We hope you will choose our hotel again in the future.Sincerely,

8/10 Good

Lorenzo

Stayed 4 nights in May 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/7/5
この度はホテルマイステイズ五反田駅前にご宿泊いただきまして誠にありがとうございます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点等ございましたら、お気軽にお申し付けくださいませ。お忙しい中ご投稿いただき、ありがとうございました。お客様のまたのお越しをお待ち申し上げております。

10/10 Excellent

Thuc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice for visiting Tokyo as it located right around the corner of Gotanda Station.
Stayed 3 nights in May 2023
Response from Hotel MyStays Gotanda Station on 2023/6/5
Dear Guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to share your feedback with us.We are looking forward to welcoming you again. Sincerely,

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff/cleaning personnel are wonderful. One suggestion is to bring your own toilet paper if coming from the United States. The hotel uses very thin one ply recycled toilet papers.
Stayed 10 nights in May 2023
Response from HOTEL MYSTAYS Gotanda Station on 2023/5/25
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.Sincerely,

8/10 Good

Jaime R

Liked: Cleanliness, staff & service, property conditions & facilities
Great location everyone was helpful
Stayed 4 nights in May 2023
Response from HOTEL MYSTAYS Gotanda Station on 2023/5/24
Dear Guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to share your feedback with us.We are looking forward to welcoming you again. Sincerely,

10/10 Excellent

Mayuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 7 nights in May 2023
Response from HOTEL MYSTAYS Gotanda-Station on 2023/5/24
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.Sincerely,

10/10 Excellent

Salvador, Chatsworth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, Location, LOCATION!! Perfectly situated off the JR Yamanote line, easy access to all of Tokyo.
Stayed 6 nights in May 2023
Response from HOTEL MYSTAYS Gotanda Station on 2023/5/24
Dear Guest,Thank you for staying HOTEL MYSTAYS Gotanda Station. We are delighted to hear you liked our location. Thank you for sharing your comment with us, and it would be really appreciated if you could keep us in mind for your next visit in Gotanda.Sincerely,

10/10 Excellent

Rickesh

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. The hotel met all my requirements when traveling to Japan.
Stayed 12 nights in Apr 2023
Response from HOTEL MYSTAYS Gotanda-Station on 2023/5/17
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.Sincerely,

10/10 Excellent

Lucia

Stayed 10 nights in Mar 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/5/24
この度はホテルマイステイズ五反田駅前をご利用頂き誠にありがとうございます。お忙しいところ、ご評価いただきましてありがとうございました。お客様のまたのご来館をスタッフ一同心よりお待ちしております。

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 28 nights in Mar 2023
Response from ホテルマイステイズ五反田駅前　フロント on 2023/11/16
この度はホテルマイステイズ五反田駅前にご宿泊いただきまして誠にありがとうございます。お忙しい中、評価のご投稿をいただきまして重ねてお礼申し上げます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点がございましたらお気軽にお申し付けくださいませ。お客様のまたのお越しをお待ち申し上げております。