Restaurant

Reviews of Hotel Keihan Tokyo Yotsuya

3.5 out of 5
Hotel Keihan Tokyo Yotsuya
1-24 Yotsuya, Shinjuku-ku, Tokyo, Tokyo

Reviews

8.8

Excellent

Rating 10 - Excellent. 292 out of 628 reviews" "
Rating 8 - Good. 261 out of 628 reviews" "
Rating 6 - Okay. 53 out of 628 reviews" "
Rating 4 - Poor. 17 out of 628 reviews" "
Rating 2 - Terrible. 5 out of 628 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tobie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel. Very friendly, helpful staff. Clean rooms. Great location. Will plan to stay here each time I visit Tokyo.
Stayed 6 nights in Apr 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/4/22
Thank you for staying at our hotel.We are very happy to receive your nice comments regarding the staff's response.All of our staff will continue to do their best to satisfy even more customers.Please stay at our hotel when you visit Tokyo again.We look forward to seeing you again at our hotel.

8/10 Good

Daria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, staff was extremely kind and helpful. However, there was a problem with the shower drain and the bathtub was overflowing.
Stayed 5 nights in Apr 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/4/20
Thank you for staying our hotel and posting this valuable comments!We are glad that you had a enjoyable trip!However, we apologize for not providing perfect cleaning service for you.We will improve it as soon as possible.And, we constantly strive to improve our service even further.Please come again.Sicerely,Hotel Keihan Tokyo Yotsuya

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Keihan Tokyo Yotsuya is a lovely hotel in the business district. The elevators were fast and quiet and the breakfast buffet was perfect for me, a vegan. There were many other dining options literally around the corner, including international (Mexican, Italian, Greek, etc.) if you tire of Japanese food. There was also a Family Mart across the street. It is open 24 hours and carries many necessities, including water and a variety of rice balls. The train station was two blocks away and, once we figured it out, got us everywhere we wanted to go, including Yokohama and Kamakura.
Stayed 6 nights in Apr 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/4/18
Thank you for staying with us.I'm glad that you had a comfortable stay.We are glad that you were satisfied with the location and breakfast.Have you found your favorite restaurant?I think one of the ways to enjoy traveling is to discover your favorite restaurants at the destination.Thank you for taking the time out of your busy schedule to post a review.If you have another opportunity, please use our hotel again.We look forward to your continued use.Thank you.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a quiet place, but close to all the transportation lines, and Shinjuku & Shibuya this is it. It’s a short four minute walk to the train station. What else can you ask for?
Stayed 3 nights in Mar 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/4/9
Thank you very much for staying at our hotel.I think, the nearest station was a 2-3 minute walk from the hotel, and it was very convenient for going sightseeing as it was close to the main station.Also, did you have a good night's sleep in your room?We hope that you were able to relieve the fatigue of your trip at our hotel.Please come to Japan and our hotel again.We'll be expecting you.Thank you for taking the time to write a review.

10/10 Excellent

Joseph

Traveled with family
Liked: Amenities
Everything worked out very well. Staff was courteous and attentive. Property was clean and close to many restaurants and public transportation. I would definitely stay here again.
Stayed 9 nights in Mar 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/4/3
Thank you for staying with us.I'm glad that you had a comfortable stay.We are glad that you were satisfied with the service provided by our staff.Thank you for your positive comments regarding the cleanliness and location of our facility.Also, thank you for taking the time out of your busy schedule to post a review and for writing that you would like to stay again.If you have another opportunity, please use our hotel again.All the staff are waiting for you.Thank you.

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except breakfast. Very limited options and amount of food especially fruits. For example, one banana was cut up in 25-30 slices.
Stayed 2 nights in Mar 2024
Response from HOTEL KEIHAN TOKYO YOTSUYA on 2024/3/24
Thank you for staying with us.I'm glad that you had a comfortable stay.I'm glad to hear that you were satisfied overall.However, we apologize that you were not satisfied with the breakfast.We will strive to improve our services based on the valuable opinions we receive.Also, thank you for taking the time out of your busy schedule to post a review.If you have another opportunity, please use us again.All the staff are looking forward to seeing you.Thank you.

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of good eating place. Convenient train stop. A bit far by train from the airport and this train stop For rolling luggages
Stayed 1 night in Mar 2024
Response from HOTEL KEIHAN TOKYO YOTSUYA on 2024/3/24
Thank you for staying with us.I'm glad that you had a comfortable stay.I am glad that you were satisfied with the location.Have you found your favorite restaurant?I think finding delicious restaurants at your destination is one of the ways to enjoy traveling.Also, thank you for taking the time out of your busy schedule to post a review.If you have another opportunity, please use us again.All the staff are looking forward to seeing you.Thank you.

8/10 Good

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel. Within easy walking distance of Metro, train station, and Imperial Palace and Gardens. Rooms are basic but have everything you need. If you need more space, get a room with an additional bed. Desk is staffed and there is also automated check-in and out. Breakfast is mix of Japanese and Western - try it all! Many restaurants nearby, including on a street behind the hotel.
Stayed 3 nights in Mar 2024
Response from HOTEL KEIHAN TOKYO YOTSUYA on 2024/3/24
Thank you for staying with us.I'm glad that you had a comfortable stay.We are glad to hear that you were satisfied with our location, facilities, and staff service.Have you found your favorite restaurant?I think finding delicious restaurants at your destination is one of the ways to enjoy traveling.Also, thank you for taking the time out of your busy schedule to post a review.If you have another opportunity, please use us again.All the staff are looking forward to seeing you.Thank you.

10/10 Excellent

Meredith Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Rooms clean, staff friendly. No complaints, would stay again!
Stayed 6 nights in Mar 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/3/23
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.I am very happy to receive so many compliments.It is encouraging to hear such words.We will continue to strive to be a better hotel to satisfy our customers. Thank you for the review.All of our staff are looking forward to your next visit.

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing and near alot of places
Stayed 9 nights in Mar 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/3/22
Thank you for staying our hotel and posting this valuable comment!We are glad that you had a enjoyable trip!We constantly strive to improve our service even further.Please come again!Sincerely,

10/10 Excellent

Kris Abegail

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Accesibilty to train stations.
Stayed 4 nights in Feb 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/2/20
Thank you for staying with us.It seems like you had a comfortable stay, and we are happy to hear that you were satisfied with the location.Thank you for taking the time out of your busy schedule to post a review.If you have another opportunity, please use us again.We look forward to your visit.Thank you.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect! The room was just right. I loved the shower room and amenities.
Stayed 2 nights in Feb 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/2/19
Thank you for staying our hotel and posting this greatest comments for us!We are honored to receive that kind message from you!And we are glad that you had a comfortable stay!We constantly strive to improve our service even further.Please come again!Sincerely,

8/10 Good

Brenden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Keihan has become my preferred choice for an overnight hotel stay when I travel to Tokyo. Yotsuya station is very convenient to get to from either Tokyo or Shinjuku stations on the Chuo Line Rapid train line and there are lots of dining and bar options very close to the hotel. The restaurant within the hotel is good and the breakfast buffet in the morning is very nice too for both Japanese and western cuisine. I have always had very good interactions with the staff too.
Stayed 1 night in Feb 2024
Response from HOTELKEIHAN TOKYOYOTSUYA on 2024/2/7
Thank you for choosing Hotel Keihan Tokyo Yotsuya as your preferred choice for an overnight stay during your travels to Tokyo. We are delighted to hear about your positive experiences with our convenient location and the variety of dining options in the area.We strive to provide a pleasant dining experience for our guests, and we are glad to know that you enjoyed our restaurant and breakfast buffet, which offers a range of Japanese and western cuisine. Your kind words about our staff are truly appreciated, as we aim to provide excellent service to all our guests.At Hotel Keihan Tokyo Yotsuya, we are committed to ensuring a comfortable and enjoyable stay for all our guests. We appreciate your feedback and will take it into account as we continue to improve our services. Should you have any further suggestions or requests, please do not hesitate to reach out to us.Thank you once again for your kind review. We look forward to welcoming you back to Hotel Keihan Tokyo Yotsuya in the future.

10/10 Excellent

Irah Vanelle Cruz

Stayed 6 nights in Jan 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/2/3
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya. Thank you again for posting your valuable opinion.We look forward to seeing you again if you have the opportunity.

8/10 Good

Brenden

Stayed 1 night in Jan 2024
Response from Hotel Keihan Tokyo Yotsuya on 2024/1/25
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.We would also like to thank you for taking the time out of your busy schedule to post a review.We hope you were able to relax and enjoy your stay.We will continue to strive to improve our services so that our customers can spend their time with peace of mind and comfort.looking forward to seeing you coming again.Hotel Keihan Tokyo Yotsuya

6/10 Okay

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice outside of the Tokyo station area. Lots of bars and restaurants in the area too.
Stayed 1 night in Dec 2023
Response from Hotel Keihan Tokyo Yotsuya on 2024/1/9
Thank you very much for choosing Hotel Keihan Tokyo Yotsuya for your stay in Tokyo. We are delighted to hear that you enjoyed the convenient location of our hotel, with its proximity to bars and restaurants. We strive to provide a comfortable and enjoyable experience for all our guests, and we appreciate your positive feedback.We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/12/23
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.We are glad to hear that you were generally satisfied with your stay. We will continue to strive to improve our services to satisfy our customers.Thank you for your review.Looking forward to seeing you coming again.

10/10 Excellent

Joella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/12/17
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.Thank you again for taking the time out of your busy schedule to post a review.Did you have a relaxing time during your stay?We are very happy to receive a perfect rating from our customers.We will continue to work hard to provide services that satisfy our customers.All of our staff members look forward to your next visit.Hotel Keihan Tokyo Yotsuya

10/10 Excellent

Li Chang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/12/5
Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Keihan Tokyo Yotsuya

10/10 Excellent

Lachlan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/11/28
Thank you for staying at our hotel this time.How was your stay at the hotel?We hope you were able to take your time and relax.We would be happy if our hotel was able to assist you in making your trip enjoyable.Thank you for taking the time out of your busy schedule to post.

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good and convenient place near Yotsuya station!
Stayed 12 nights in Oct 2023
Response from HOTELKEIHAN TOKYOYOTSUYA on 2023/11/24
This time we stayed at Hotel Keihan Tokyo Yotsuya.Thank you very much.We received many compliments about the location and hotel.I'm very happy.Thank you for your valuable feedback despite your busy schedule.Hotel Keihan Tokyo Yotsuya

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're just looking for a room-for-the-night type of hotel as you'll be doing a lot of sightseeing, then this one is ideal. It's located in a pleasant area of Tokyo and has public transport nearby. The room was pleasant and clean, not huge but with enough room for two people. Only criticism would be the unpleasant smell that came from the toilet, though it didn't enter the bedroom if the door was kept closed. The staff on reception were excellent and they spoke good English. As noted in other reviews, the breakfast is a bit disappointing. While we weren't expecting a huge range of non-Japanese items, there were enough, but they weren't kept replenished well enough. We ended up eating breakfast elsewhere one morning as even the coffee wasn't being topped-up. Overall, I'd definitely recommend this hotel, but if breakfast is important, then eat outside of the hotel or aim to get to breakfast as soon as it opens at 7am.
Stayed 7 nights in Nov 2023
Response from HOTELKEIHAN TOKYOYOTSUYA on 2023/11/24
This time we stayed at Hotel Keihan Tokyo Yotsuya.Thank you very much.We received many compliments about the location and hotel.I'm very happy.We would also like to thank you for your compliments regarding the front desk staff's response.We apologize for any inconvenience caused by the smell in the toilet. We apologize that you were not satisfied with the breakfast.We will share it with the restaurant staff and strive to improve.Thank you for your valuable feedback despite your busy schedule.Hotel Keihan Tokyo Yotsuya

8/10 Good

Ganesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location close to the subway station. Responsive check in desk. Unfortunately for us, the option of having an air conditioner on instead of forced heat was not presented. I wish fans were provided to make up for still warm air as we were unable to open the windows.
Stayed 3 nights in Nov 2023
Response from ホテル京阪東京四谷 on 2023/11/21
Thank you for staying with us.Thank you for your positive feedback regarding our location and front desk.Regarding heating, the hotel has a single control.We apologize for the inconvenience.Thank you for taking the time out of your busy schedule to post a review.have a nice day.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/11/10
Thank you for staying our hotel and this great evaluating!We constantly strive to improve our service even further.Please come again!Sincerely,

10/10 Excellent

yun chang

Traveled with family
Liked: Amenities, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/11/1
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.We are very happy to receive your high evaluation. thank you. We aim to be a hotel that satisfies our customers and will continue to strive to improve our services. All of our staff are looking forward to seeing you again.

6/10 Okay

Vonce

Traveled with partner
Location and serene were nice & peaceful with only 5min away from the nearest train station. But room was too small for 2 as this was the only room left for booking. Bedsheets weren't replace everyday but at least makeup the room with bedsheet tuck and tidy up neatly. Cups weren't wash too. Bathroom in photo posted without showering in the bath tub & that was the reason why I chose this hotel, but my room was otherwise with showering in the bath tub. Overall services at the consierge was plesant.
Stayed 8 nights in Oct 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/11/1
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.In order to protect the environment, sheets will be changed once every three days. We will clean the cups if there is no drink left, but we apologize for the inconvenience caused during your stay.We will continue to strive to please our customers.Thank you for your review.All of our staff are looking forward to your next visit.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Overall good stay, service was good. Room itself could’ve been a little cleaner. Toilet smelled a little off. Bed was comfy and location was good.
Stayed 2 nights in Oct 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/10/31
Thank you for staying our hotel and posting this valuable review.We apologize for not providing perfect environment for you.We constantly strive to improve our service even further.Please come again.Sincerely,

2/10 Terrible

Diego, Reading

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel's location is good, nearby the metro station and some 'combini' stores around. Apart of that, I cannot say anything positive about it. The staff aren't helfulp at all, don't even mention about the language barrier trying to communicate with thwm, since none of them speak English or any other language but Japanese. So, tourists apparently aren't welcomed here. Oir room was terrible: smells like humidity, dirty with stains on the carpet, so uncomfortable and tiny mattress. I asked for a mattress topper due to a back pain that I had, and they couldn't provide me with a solution nor give me an alternative to that. We didn't pay for the breakfast buffet, but I didn't seem good, very basic and without too many options. I a nutshell, avoid this hotel unless you want the convenience of a nearby metro station and combining stores, that's it.
Response from Hotel Keihan Tokyo Yotsuya on 2023/11/1
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.We regret to hear that you were not able to spend your time comfortably during your stay.We apologize for not being able to provide you with satisfactory assistance with our English and during your stay.We will continue to aim for better service in the future.Thank you for your review. We look forward to seeing you again.

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, near the subway station and many dining options to chose from.
Stayed 1 night in Sep 2023
Response from hotel keihan tokyo yotsuya on 2023/10/4
Thank you for staying with us.We are glad to hear that you were very satisfied with the cleanliness and location.Also, thank you very much for taking the time out of your busy schedule to post a review and give us a high rating.If you come to Tokyo again, please use our service again.All the staff are looking forward to seeing you.thank you.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very accessible by the metro station. Pizzeria next door was great for dinner and drinks. Affordable, clean, and safe. The room is a bit small but they had all amenities and a great breakfast buffet.
Stayed 1 night in Sep 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/9/29
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya. Please accept my gratitude.We are glad to hear that you enjoyed your stay. We will continue to strive to improve our services to become an even better hotel. Look forward to seeing you again.

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was very helpful and nice.
Stayed 14 nights in Aug 2023
Response from Hotel Keihan Tokto Yotsuya on 2023/8/25
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.We are very happy to receive your compliments about our staff.How was your stay at the hotel?I would appreciate it if you could take a good rest.Please stay here when you come to Tokyo.

10/10 Excellent

Gervin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy access to trains.
Stayed 5 nights in Aug 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/8/10
Thank you for staying with us.It seems that you were able to stay comfortably.In addition, I am very happy to receive a highly rated post while you are busy.We will continue to strive to provide services that satisfy our customers.We are looking forward to seeing you again.

10/10 Excellent

gary

Stayed 6 nights in Jul 2023
Response from hotelkeihan tokyoyotsuya on 2023/8/5
Thank you for staying at Hotel Keihan Tokyo Yotsuya. We are very happy that you received the highest evaluation and that you had a comfortable stay. thank you very much.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue I had with this property was the use of the motion-sensing thermostat i nthe room. It only seemed to cool the room if it sensed movement in the room. Very inconvenient at night!
Stayed 3 nights in Jul 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/7/6
Thank you for staying our hotel and posting this review.We apologize for not providing comfortable environment.We constantly strive to improve our service even further.Sincerely,

8/10 Good

Ulrike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 5 nights - great location easy walk to train stations staff friendly and room comfortable just a bit small
Stayed 5 nights in Jun 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/7/4
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.We are very pleased to receive your compliments. We will continue to provide services that delight our guests. Thank you very much for your kind words.We look forward to welcoming you again.

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, location. Good for the environment?
The hotel was a good standard hotel in a great location near several train lines to go anywhere in Tokyo. The room was clean and quiet. The headboard upholstery was crumbling and is ready to be replaced. The hotel has a program that if you request just a trash take out and towel exchange in place of a full room cleaning, they give you 2 small plastic bottles of water for free. They say this is to help the environment, but to me that doesn't make sense because the plastic bottles are worse for the environment than someone making my bed. I wish this hotel just had a filtered water dispenser in the lobby.
Stayed 3 nights in Jun 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/7/4
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.We are sorry to hear that the cloth near the headboard was peeling. Regarding the cleaning, we have been cleaning our guest rooms in consideration of global environmental conservation, and we aim to be an environmentally friendly hotel.Thank you very much for your kind cooperation.We look forward to welcoming you again.

10/10 Excellent

Joan

Stayed 4 nights in Jun 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/7/4
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.We will continue to provide services that satisfy our guests.Thank you very much for your kind contribution.We look forward to welcoming you again.

10/10 Excellent

zhen

Stayed 3 nights in May 2023
Response from Hotel-Keihan Tokyo-Yotsuya on 2023/6/1
Thank you for staying at Hotel Keihan Tokyo Yotsuya.We are pleased to hear that you gave us the highest score and that you had a pleasant stay with us. We hope you will have the opportunity to visit us again. Thank you very much.

6/10 Okay

Rick

Liked: Cleanliness, property conditions & facilities
I found that I accidentally booked the wrong room and was charged more than $200 for one night. However, I also apparently only booked one night. When I came in and asked if I could get a second night, I was told nothing was available. Disgusted and annoyed, I went to my room and found on the internet that I could book a second night at the same hotel for $100 and that is what I had seen when I first booked it. So, I was very unhappy with the manager for telling me that nothing was available...I still like the place but please if you book from overseas be very careful as I booked from another service and felt like I had suffered bait and swith
Stayed 1 night in May 2023
Response from Hotel-Keihan Tokyo-Yotsuya on 2023/5/28
We have verified your reservation information.The first night was booked through another site and the second night was booked through this site.The first night is in a higher grade room than the second night, so the price will be higher.Also, room availability is always changing, so there may not be any rooms available at the time you ask at the front desk.However, we apologize for any discomfort caused.Sincerely,

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel, comfortable, clean and staff very nice. Good location and nice restaurant.
Stayed 4 nights in May 2023
Response from Hotel Keihan Tokto Yotsuya on 2023/5/24
Thank you very much for staying at our hotel.We are very happy to hear your kind words.Please drop in when you come to Tokyo again.We looking forward to seeing all of our staff.

10/10 Excellent

Debby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great budget room, stayed for 5 nights. Easy 5 min walk to metro to take you into Shinjuku within 10 mins and 3 or 4 other metro lines. Very clean and has everything you need toiletries etc. Restaurants and bars all around. Family marts across the road. Great location.
Stayed 5 nights in May 2023
Response from Hotel Keihan Tokto Yotsuya on 2023/5/23
Thank you for staying at Hotel Keihan Tokyo Yotsuya.We are very happy that you received a very good evaluation and that you liked it very much.thank you very much.

8/10 Good

Paige

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect home base for us during our time in Tokyo. Easy access to transit, very clean and the staff was very helpful. Only minor snag was we couldn’t figure out the AC so the room got a little warm very manageable though!
Stayed 3 nights in May 2023
Response from Hotel Keihan Tokto Yotsuya on 2023/5/23
Thank you for staying at Hotel Keihan Tokyo Yotsuya."Perfect base during your stay in Tokyo", "Good transportation, clean, and very kind staff."We apologize for the inconvenience caused by the lack of information on how to operate the air conditioner.We will look into it so that we can improve it.thank you very much.

8/10 Good

MY KIET CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Yotsuya station (max 5 min walk) and room wasn’t too small for a single occupant. 7-11 is like a 3 min walk. Staff was super friendly and accommodating. The one caveat was the room felt dusty and air filter might have needed a filter replacement. Would stay here again.
Stayed 2 nights in May 2023
Response from Hotel-Keihan Tokyo-Yotsuya on 2023/5/22
Thank you for choosing our hotel.We are glad you had a pleasant stay.We will take care to keep the air filter clean.We look forward to serving you again.

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel, clean comfortable and staff were wonderful!
Stayed 4 nights in May 2023
Response from Hotel-Keihan Tokyo-Yotsuya on 2023/5/22
We are Hotel Keihan Tokyo Yotsuya and would like to thank you for staying at our hotel.Thank you very much for staying at our hotel.We would also like to thank you again for taking the time out of your busy schedule to fill out a word-of-mouth survey.We will continue to strive to improve our services to provide a more comfortable space for our guests.We look forward to welcoming you again.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Hotel-Keihan Tokyo-Yotsuya on 2023/5/8
Thank you for staying our hotel and your highest evaluation!We constantly strive to improve our service even further. Please, come again!Sincerely,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Great location. Off the main part of Tokyo away from the crowds, but close enough to a main station to get us around Tokyo. Western style hotel. Beds a good size and good amenities in the hotel. Mattresses and pillows harder than an actual western hotel. For the most part the hotel room was clean, but we found previous guests food in the fridge, hair in the bed and around the bath. Air conditioning and other clean air amenities in the room. You can have breakfast, but as a westerner you would struggle to fill up on the food. Locals would have no issues with breakfast. Plenty of places to eat nearby.
Stayed 5 nights in Apr 2023
Response from Hotel Keihan Tokyo Yotsuya on 2023/5/6
Thank you for staying our hotel and posting this rebiewWe sincerely apologize for the lack of thorough cleaning and not providing enough breakfast.We constantly strive to improve our service even further.Sincerely,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to recommend
I would use the Hotel again, no faults
Stayed 6 nights in Apr 2023
Response from HOTEL KEIHAN TOKYO YOTSUYA  on 2023/4/13
Thank you very much for staying at Hotel Keihan Tokyo Yotsuya.Thank you also for the many compliments. We look forward to welcoming you again when you come to Tokyo.Hotel Keihan Tokyo Yotsuya

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay in Tokyo but not great sleep
Great location by Yotsuya Station. Several great places to eat nearby. The breakfast downstairs is good and reasonably priced for what it is. I did not sleep well - the rooms facing the Main Street are very loud to street noise - especially the sirens that go on all night. My bed was lumpy yet very firm. Overall the rooms are clean and have good amenities.
Stayed 3 nights in Mar 2023
Response from Hotel Keihan Tokto Yotsuya on 2023/4/5
Thank you for staying at Hotel Keihan Tokyo Yotsuya. Thank you also for your review. We are sorry to hear about the noise from the cars in front of the hotel, as there is a big road in front of the hotel. We apologize for any inconvenience caused. Overall, we are glad that you liked our hotel. Please come back to Hotel Keihan Tokyo Yotsuya. Thank you very much.

8/10 Good

Brenden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really like this property. I think the area of Yotsuya is very convenient to get to get to and stay in but it’s also away from the popular areas of Shinjuku, Shibuya, and Ginza. I like the morning breakfast buffet, and the staff are very helpful. They speak English, but if you can speak Japanese, then it’s even more helpful.
Response from Hotel-Keihan Tokyo-Yotsuya on 2023/3/26
Thank you for staying our hotel and posting nice comments! We are glad that you had enjoyable stay!We constantly strive to improve our service even further. Please, come again!

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Clean and comfortable.
Stayed 3 nights in Mar 2023
Response from Hotel-Keihan Tokyo-Yotsuya on 2023/3/15
Thank you for staying our hotel and posting nice review!We glad that you had a comfortable stay! We constantly strive to improve our service even further. Please, come again!