Rooftop terrace

Reviews of HOTEL SUI AKASAKA byABEST

3.5 out of 5
HOTEL SUI AKASAKA byABEST
2-Chome-17-55 Akasaka, Minato-ku, Tokyo, Tokyo

Reviews

8.6

Excellent

Rating 10 - Excellent. 246 out of 486 reviews" "
Rating 8 - Good. 151 out of 486 reviews" "
Rating 6 - Okay. 54 out of 486 reviews" "
Rating 4 - Poor. 27 out of 486 reviews" "
Rating 2 - Terrible. 8 out of 486 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

RAYMOND

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
My partner and I booked one room together. The room was first very small. It was not big enough to accommodate both of our carry-ons and checked luggage. There was only enough space to open luggage at a time. We practically lived out of our luggages. Upon getting into the room, although it was neat, we noticed it was not well kept; there were dust on the headboard and tables. It did not help that it aggravated my allergies because of the dust. We could hear the noises from outside like other visitors entering into their rooms. Probably the best part of the room was the washroom. It was modern and looked well kept. Overall, it felt more like a motel than a hotel. Would likely explore other options if my partner and I ever visit Tokyo again.
Stayed 6 nights in Apr 2024

6/10 Okay

Jeffrey

Disliked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Hotel SUI Akasaka by Abest Aya on 2024/4/25
Dear Jeffrey,Thank you for sharing your feedback about your recent stay at our hotel. We value all guest experiences and appreciate you taking the time to provide us with your thoughts.If you would like to share more details about your experience or if there's anything specific that we could have done better, please feel free to reach out to our management team directly. Your insights are crucial for us to improve and ensure that future guests have a more enjoyable stay.Thank you again for your feedback, and we look forward to the possibility of welcoming you back.

6/10 Okay

Gary, RENTON

Stayed 7 nights in Apr 2024
Response from HOTELSUI 赤坂 by ABEST 西本 on 2024/4/20
この度は当ホテルにご宿泊頂きましてありがとうございます。当ホテルでのご宿泊は満足頂けましたでしょうか?今後もより良いホテルを目指して参ります。またの御宿泊を心からお待ちしております。

4/10 Poor

Georgiana

Liked: Staff & service
The room was small, not well lit and no privacy curtain. The slippers provided were not those provided for one time use. Instead they looked worn out, seemed to be used by a lot of guests. Looks like only the bathroom had been updated.
Stayed 2 nights in Apr 2024
Response from HOTELSUI 赤坂 by ABEST Nishimoto on 2024/4/20
Thank you so much coming and stay here.We apologize for any inconvenience this may have caused our customers.About ameniteies are going to inclease better than now what I thinkWe will move for the best .We are lookimg foeward to come again.

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful English speaking staff, friendly. Clean rooms, fast wifi and internet.
Stayed 4 nights in Apr 2024
Response from HOTELSUI 赤坂 by ABEST Nishimoto on 2024/4/20
Thank you so much for coming and stay.Did you take your had a good time?Thank you to us good coments too.We are lookig forward to you come again here.

10/10 Excellent

Audra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great hotel! The staff was wonderful, there was a beautiful 13 floor lounging area, and a fun happy hour in the evening. Akasaka Station was so close it made it easy to go anywhere. The rooms are a bit small if you are used to something large but we enjoyed the space and the bed was extremely comfortable.
Stayed 5 nights in Apr 2024
Response from HOTELSUI 赤坂 by ABEST Aya on 2024/4/13
Dear Audra,Thank you for your kind words!We're pleased to hear that you've enjoyed your stay at our hotel and that you found our staff to be friendly. We're also glad that you were able to take advantage of the free happy hour service.We hope to see you again in the future!

10/10 Excellent

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and awesome traditional breakfast! Highly recommended!!!
Stayed 6 nights in Mar 2024
Response from HOTELSUI 赤坂 by ABEST Nishimoto on 2024/4/10
Thank you for your messeages.We are show all customer the best difference service of other hotels.And for breakfast, we focus on Japanese food.We are looking forward to come again that I hope.

10/10 Excellent

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, close to a few metro stations. Attentive stuff. Free cofee and tea in the lobby.
Stayed 9 nights in Mar 2024
Response from HOTELSUI 赤坂 by ABEST Aya on 2024/4/5
Dear Mikhail,Thank you for your kind words! We're delighted to hear that you found the location of our hotel to be convenient as well as our staff to be attentive.We're also happy that you were able to take advantage of the free tea and coffee service.We hope to see you again in the future!

6/10 Okay

Sarah

Stayed 3 nights in Mar 2024
Response from HOTELSUI 赤坂 by ABEST 西本 on 2024/4/20
この度は当ホテルにご宿泊頂きまして誠にありがとうございました。当ホテルでの宿泊はご満足頂けましたでしょうか?今度もより良いホテルを目指して参ります。またのお越しを心からお待ちしております。

8/10 Good

Shiran

Traveled with family
Liked: Cleanliness, staff & service
Crowded small room and toilet
Stayed 2 nights in Mar 2024
Response from HOTELSUI 赤坂 by ABEST Aya on 2024/3/22
Dear Shiran,Thank you for your review.We're sorry to hear that the room was not up to your expectations. If there's anything you'd like us to do please don't hesitate to contact us.We hope to see you again in the future

10/10 Excellent

Lael, McMinnville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood was very nice and the food options were incredible. The staff is very friendly and spoke English perfectly. Highly recommend for anyone. My husband is 6’4” and the double twin room fit us best so we each had space. They have hairdryers and mini fridge too which were very useful. Strong air conditioning too.
Stayed 4 nights in Mar 2024
Response from Hotel SUI Akasaka by Abest Aya on 2024/3/19
Dear Lael,Thank you for your kind words!We're glad that you found our staff to be friendly and that you were satisfied with your stay. We hope your Tokyo trip was eventful. We hope to see you again in the future!

10/10 Excellent

WARREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and a real cultural and diverse mix of people wieking on the Reception. These folks really reflect the modern world which is rarely the case with hotel staff in Japan - even in Tokyo. I met hard-working staff from Poland, Thailand, Hong Kong, Tawain, USA and several other countires. Thanks to all !
Stayed 6 nights in Feb 2024
Response from Hotel SUI Akasaka by Abest Team on 2024/3/1
Dear Warren,We're glad that you've enjoyed your stay at our hotel! We're also really happy to know that you were impressed with our staff!We're looking forward to seeing you again in the future!

8/10 Good

GHI LING

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room seems small. Not much room for big luggage. Not enough hooks to hang clothes in the bathroom.
Stayed 2 nights in Feb 2024
Response from Hotel SUI Akasaka by Abest Team on 2024/3/1
Dear Ghi Ling,Thank you for your review! We're sorry that the room size wasn't up to your standard. We'll think of ways to increase storage space in the rooms.We hope to see you again in the future!

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend to stay at this hotel, service is very helpful and the rooms are clean
Stayed 2 nights in Feb 2024
Response from HOTELSUI Akasaka by ABEST Nishimoto on 2024/2/17
Thank you for the choose and stay this hotel.Ill appreciate for you.We feel very happiness you are satisfied.I'm looking forward to youll be to stay again.

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfect! The property and the area are great. The staff was amazing, really nice and helpful.
Stayed 2 nights in Feb 2024
Response from HOTELSUI 赤坂 by ABEST Nishimito on 2024/2/24
Thank you for choose and stay this hotel.We feel happy to you got good time.Im looking forward to you come back again next time.

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! The property is really nice, the area is perfect and well located. The staff is amazing, really nice and helpful. I will stay here again in Tokyo for sure.
Stayed 5 nights in Jan 2024
Response from HOTELSUI Akasaka by ABEST Nishimoto on 2024/2/17
First, thank you for choose and stay this hotel.Ill feel happiness to you are satisfited.We are looking forward to youll stay again.

10/10 Excellent

Paloma Yoshie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização, e oferecem uma área ótima para quem trabalha home Office. Tudo muito bom!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kaoru

Stayed 1 night in Jan 2024
Response from HOTELSUI 赤坂 by ABEST 西本 on 2024/2/6
この度は数あるホテルの中から当ホテルを選んで頂きまして、又ご宿泊頂きましてありがとうございました。貴重な口コミも感謝申し上げます。今後もお客様に満足していただけるホテルを目指して参ります。機会がありましたらまたお越しくださいませ。

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Hotel SUI Akasaka by Abest Team on 2024/3/1
Dear Cathy!Thank you for your review! We're glad to know that you've enjoyed your stay at our hotel.We hope to see you again in the future!

10/10 Excellent

Ashlee

Liked: Staff & service, property conditions & facilities, room comfort
I would def book again!
First time in the city and this hotel was super decent! It’s close to the station and convenience stores. My bf and I enjoyed our stay and our room. As most know, everything in Japan is smaller so the room was quite small. It was a little hard to fit 2 large suitcases but we expected that! The staff speak English well and are so kind! We even booked an extra night. Thanks for the hospitality!
Stayed 4 nights in Jan 2024
Response from Hotel sui Akasaka by Abest NON on 2024/1/23
Dear AshleeThank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your first time in the city and found our hotel to be super decent. It's wonderful that the proximity to the station and convenience stores added to the convenience of your stay.We appreciate your understanding regarding the size of the room, as space can be a bit limited in Japan. We're glad to hear that despite the size, you and your boyfriend still enjoyed your stay. Your feedback about the English-speaking and kind staff is heartwarming, and we'll be sure to pass on your compliments to our team.It's fantastic that you chose to extend your stay by booking an extra night! We strive to provide the best hospitality, and we're thrilled that we could contribute to a positive experience during your time in the city.Thank you once again for your kind words. We look forward to welcoming you back in the future!

10/10 Excellent

elijehua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel SUI Akasaka by Abest Team on 2024/3/1
Dear elijehua!Thank you for your review! We're glad to know that you've enjoyed your stay at our hotel.We hope to see you again in the future!

10/10 Excellent

Mason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to Kafi, and the rest of the staff for being incredibly kind and accomodating. Kafi went above and beyond for my group, from getting reservations, being kind enough to provide guidance to first time travelers, and much more. I've never truly understood the word "accomodating" until I stayed here. You just let the staff know what you want, literally anything, and they will go out of their way to find some sort of solution for you and work with you to make your experience better. Yes, the hotel was super close and convenient to all the stations and places I wanted to go and yes, the area itself was clean and was very peaceful, but the best part about this hotel were the people hosting and making the experience that much more relaxing and wonderful.
Stayed 6 nights in Dec 2023
Response from Kafi Hotel Sui Akasaka by ABEST on 2024/2/27
Dear Mason, Thank you so much for your kind words. We are really happy to know that you enjoyed your stay with us and found our staff friendly. It makes us happy that you found the place very convenient and liked our "Happy Hour" service. Sir, your words truly will inspire us to hold up our standard even higher and dedicate our service more whole heartedly towards our guests. We take pride delivering great service and immensely happy to meet your expectations. Thank you again for your kind words and we look forward to welcoming you back soon!Wishing you a Happy New Year 2024!Best Regards,Kafi Hotel Sui Akasaka by ABEST

6/10 Okay

Greyson

Stayed 4 nights in Dec 2023

6/10 Okay

nami

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Rooms are not soundproof Andi could hear my neighbors all night. They also have is joining rooms which was creepy.. Main door too the roommate is also thin so you can hear everything outside of the room. No phone in room which is inconvenient.. heating system is loud so I was awake most of the night. The area is great.. Close to a lot of great conveniences. Price was good.. Just not a fan of the actual hotel but on a budget may be worth a visit if you are not a light sleeper
Stayed 1 night in Dec 2023

10/10 Excellent

Xi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, the staff speak English and are very helpful. :)
Stayed 6 nights in Dec 2023
Response from Hotel SUI Akasaka by Abest Philip on 2023/12/30
Dear Xi,Thank you for your kind words! I'm glad that you were satisfied with our staff and the service.We hope to see you again in the future!

6/10 Okay

Brandon

Traveled with family
Liked: Cleanliness
The staffs need more training. The hotel doesn’t offer cleaning service as the regular hotel. But this information was not provided to the guests by the staff during check-in time. When we needed the adjustment on the stay dates, the staff took a while to make the changes and the payment collected was still incorrect with multiple confirmation and calculation. I understood the staff was new who was serving us. The training to the new employee seems to us was not done properly. The mistake made by the new employee makes the guests uncomfortable and seems not professional.
Stayed 10 nights in Nov 2023
Response from HOTEL SUI Akasaka by ABEST Philip on 2023/11/30
Dear Brandon,Thank you for your review.We're deeply sorry for not notifying you about the cleaning system at our hotel as well as our staffs performance. We appreciate your suggestions regarding training. We will make sure to put more attention to staff training in the future.

10/10 Excellent

Michael, San jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our four-night stay at this quiet hotel for four nights, it met our expectations. The room is accurately depicted on the website. The location is a convenient short walk to nearby businesses and train stations. The surrounding area offers a diverse range of dining options, from Italian and Korean to, of course, delectable Japanese cuisine. Additionally, the presence of beer and wine bars, well-stocked groceries, liquor stores, and 7-Eleven. The staff at this establishment are not only friendly but also remarkably willing to assist. We feel compelled to express our gratitude, with special recognition extended to Yuika Matsuyama. Her infectious smile and helpful demeanor were a highlight of our stay.
Stayed 4 nights in Nov 2023
Response from HOTELSUI AKASAKA by ABEST Yuika on 2023/11/29
Hi Michael Thank you for taking the time to give us your lovely feedback. We're pleased to hear of your positive experience staying in our property and of how you found our rooms and facilities to your liking. We very much look forward to welcoming you back again! :)Warm Regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from HOTELSUI 赤坂 by ABEST Yuika on 2023/11/29
Hi RyanThank you for taking the time to give us your kind feedback. We're delighted to hear that you had a relaxing time with us and found our team friendly and accommodating. We look forward for your next visit! :)Kind Regards,

8/10 Good

Yuichi

Stayed 1 night in Nov 2023

10/10 Excellent

Sarah Louise

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel was very quiet and is in a great area for transport. I do wish that there was a microwave and clothes storage available in the room. The bath was lovely and deep, great after a long day of exploring.
Stayed 10 nights in Oct 2023
Response from HOTELSUI Akasaka by ABEST Philip on 2023/11/5
Dear Sarah,Thank you for your kind words! We're glad you found our staff to be helpful. We're looking forward to hosting you again!

10/10 Excellent

Hana

Very clean
Stayed 3 nights in Oct 2023
Response from HOTEL SUI AKASAKA by Abest Yuika on 2023/11/7
HI Hana!Thank you for staying with us and your kind words!If you have an opportunity visit Tokyo again stay with us again!!

10/10 Excellent

Duen Chien, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful, especially Yuki who walked extra miles to help us.
Stayed 5 nights in Oct 2023
Response from HOTEL SUI AKASAKA by Abest Yuika on 2023/11/7
Dear valuable guest!Thank you for staying with us and your kind words!!We look forward to hosting you again!!

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Stayed 4 nights in Oct 2023
Response from HOTELSUI Akasaka by ABEST Philip on 2023/10/17
Thank you for your kind words.We're looking forward to hosting you again!

4/10 Poor

susie

Traveled with family
Disliked: Staff & service, room comfort
DO NOT STAY HERE
DO NOT STAY AT THIS HOTEL. I expected a no frill hotel for the price. But it was a bit more than normal: housekeeping only on the 4th night, you have to leave towels outside your room and pick up clean towels at the front desk, you have to pay for some of the toiletries. The rooms are very small. Clean for the most part, there was mold on the shower curtain. Hotel is a further walk to heart of Akasaka where all the restaurants and bars are. All that I accept. But the kicker is that my room lost wifi on the 2nd night of my stay. I had wifi in the hallway right in front of my door but just not the room. The next morning after I demonstrated to the staff that the issue was with them and not my devices...they told me it might be hard to find someone to fix since it was a Sunday but they would try. I didn't think much, as how hard to reset the antenna?? but when I returned they said they could not fix and was sorry. that was it. No offer to switch rooms. wifi is critical for foreign travels these days, and yet the hotel didn't care. The lady at the front desk was nice and she tried to contact the manager and left message to no avail. I ended up having to pay $10 on my own plan in order to get data. So I told them that at least offer me a credit of $10. But the manager said no credit was allowed. I could not believe this. Don't stay here. You might not get wifi and the managers do not care. no customer service!
Stayed 3 nights in Sep 2023
Response from HOTEL SUI AKASAKA by Abest manager on 2023/10/6
Dear valuable guestThank you for your recent review. It is disappointing to read that your stay did not meet your expectations.Since that day wifi has been fixd.We hope we'll have another opportunity to welcome you back in the future.Warm regards

10/10 Excellent

Telma, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, affordable price, friendly staff, specially Yuika, ( Excellent Person),
Response from HOTELSUI Akasaka by ABEST Philip on 2023/10/3
Thank you for your kind words!We're really happy that you enjoyed staying with us.We're looking forward to hosting you again.

10/10 Excellent

Telma, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yuika, Excellent Customer service, she is an excellent, friendly and approachable person
Response from HOTELSUI Akasaka by ABEST Philip on 2023/10/3
Thank you for your kind words!We're really happy that you enjoyed staying with us.We look forward to hosting you again.

10/10 Excellent

Luz, Edinburg

Liked: Cleanliness, staff & service, property conditions & facilities
The area is beautiful and everything is clean
Stayed 7 nights in Sep 2023
Response from HOTELSUI Akasaka by ABEST Philip on 2023/10/3
Thank you for your kind words!We're really happy that you enjoyed staying with us.We're looking forward to hosting you again.

4/10 Poor

Sharad

Traveled with partner
Liked: Cleanliness
Nice area, lots of places to eat. But check in time 3pm is outrageous! Also the room with twin beds is too small. You can hardly fit a suitcase. Two people bump into each other in the room. F or $120 a night that is not fair.
Response from HOTELSUI Akasaka by ABEST Philip on 2023/10/3
Thank you for your reviewWe're really glad you've enjoyed staying in the area. We apologize for not meeting your expectations when it comes to room size. Regarding check in, earlier check in is possible for an extra fee.

4/10 Poor

Sharad

Traveled with partner
Liked: Cleanliness
Nice area, lots of places to eat. But check in time 3pm is outrageous! Also the room with twin beds is too small. You can hardly fit a suitcase. Two people bump into each other in the room. F or $120 a night that is not fair.
Stayed 4 nights in Sep 2023

10/10 Excellent

Phyllis

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from HOTELSUI 赤坂 by ABEST Yuika on 2023/9/24
Dear PhyllisThank you for taking your time to give us the lovely feedback.We are delighted to know that you enjoyed your stay with us.We do hope to see you soon.Best regards,

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very conveniently close to Akasaka Station and there's a couple of convenient stores right around the corner.
Stayed 8 nights in Aug 2023
Response from 盧 on 2023/9/10
Thanks so much for taking your time out and giving us such a wonderful review. we hope to host you back in the near future.Many Thanks

10/10 Excellent

Phyllis

Stayed 1 night in Sep 2023
Response from 盧 on 2023/9/10
Thank you for taking time to share us the lovely feedback.We are delighted to hear that you enjoyed for stay with us.We do hope to see you soon.Kind Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay
No complaints! The location is convenient. The condition is great for the price. The stay is comfortable and quiet. The staff are friendly and helpful. Would recommend to anyone!
Stayed 7 nights in Apr 2023
Response from Hotel SUI Akasaka by Abest Yuika on 2023/9/4
Hi!Thanks so much for taking your time out and giving us such a wonderful review. The team are happy that they made your stay so perfect.Thanks so very much , we hope to host you back in the near future.Many Thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel SUI Akasaka by Abest Yuika on 2023/9/4
Hi!!Thanks so much for a great feedback, we are glad you had a great time here and do hope to welcome you back in the near future.Many Thanks

4/10 Poor

Kirill

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel SUI Akasaka by Abest Yuika on 2023/9/4
Hi KirillThanks so much for a great feedback, we do hope to host you back in the near future.Best Regards

6/10 Okay

Michelle

Traveled with partner
Liked: Staff & service, property conditions & facilities
The location for this hotel was fantastic. It's close enough to Shibuya. There are a couple subway stations nearby, which make it really easy to get around. The staff were so friendly. I really enjoyed the facilities available (the rooftop and the cafe for guests). The room is about the size you'd expect in Tokyo. My main complaint was about the A/C. It wasn't clean, but it was necessary to use it in the summer, so I suffered from some respiratory discomfort during and after my stay.
Stayed 4 nights in Jul 2023
Response from HOTEL SUI AKASAKA by Abest team on 2023/8/22
Dear Michelle Thank you for taking time to write the review.We apologize for the air conditioner.We look forward to hosting you again!

10/10 Excellent

Illimani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and great location!
The location is perfect to visit most Tokyo's main attractions. The staff was extremely kind, warm and helpful, especially manager Yuika and staff member Non who helped me with absolutely everything I needed and went far and beyond to resolve an issue I had with my luggage transfer from a different city to their hotel, I strongly recommend this hotel thanks to them!
Stayed 3 nights in Jul 2023
Response from Hotel SUI Akasaka by Abest Yuika on 2023/8/19
Hi Illimani!!Thank you for making time on giving us a lovely feedback! We're so thrilled to know that you had an amazing stay with us !!!It was our pleasure to help you!Looking forward to hosting you again in the future! Warm regards,

10/10 Excellent

Ikuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel SUI Akasaka by Abest Team. on 2023/8/19
この度は数ある宿泊施設の中から当ホテルにご宿泊頂きありがとうございました。またのご利用をスタッフ一同お待ちしております。

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay in Tokyo, especially for the price. The hotel staff are very kind and accommodating, the area is great for access via public transit, there are a lot of great shops and restaurants around, and the rooms are very nice and clean. It’s important to note that all rooms are on the smaller side in Tokyo/Japan in even real, but the room we had at this hotel thankfully didn’t feel as small as I had expected. It fit the two of us very well and we had a good amount of space for our belongings. There is also a 7 Eleven across the street (great for snacks and withdrawing money at the foreign ATMs) and the hotel will hold your bags for early check in/late check out for no fee. This was truly a lovely place to stay!
Stayed 4 nights in Jul 2023
Response from Hotel SUI Akasaka by Abest Team. on 2023/7/27
Thank you for your kind words. We look forward to host you again.

4/10 Poor

Nie

Stayed 8 nights in Jul 2023