Deluxe Twin Room For 3 People, Non Smoking | In-room safe, free WiFi, bed sheets, wheelchair access

Reviews of Ginza Capital Hotel Moegi

3.5 out of 5
Ginza Capital Hotel Moegi
Chuo-ku Tsukiji 3-3-1, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 207 reviews" "
Rating 8 - Good. 74 out of 207 reviews" "
Rating 6 - Okay. 10 out of 207 reviews" "
Rating 4 - Poor. 3 out of 207 reviews" "
Rating 2 - Terrible. 2 out of 207 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
We had connecting rooms w 4 beds total. The rooms were generally dusty. Some corners (around where the safe was), you could visibly see the dust and lint on the surface. Bathrooms had strong mold smell, especially on the shower curtain. You can also hear your neighbors quite closely even though we had a main door and room doors (so double doors). Good value for bed counts but overall hygiene was low and rooms were dark. We wouldn’t come back.
Stayed 2 nights in Jan 2024

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Many things have changed in the running of this property, most of these changes being bad.
Stayed 3 nights in Nov 2023

6/10 Okay

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel or Hotels.com?
Hotel clean but the room is small! Second time using Hotels.com, second time room smaller than advertised.
Stayed 5 nights in Oct 2023

10/10 Excellent

Denny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a great place to stay on my 1st trip to Japan. It is located about 2 minutes from a subway station, so traveling by train around Tokyo was super easy from this location. There is a nice local park located about 3 minutes from the hotel, which made a great place to eat convenience store. Many local restaurants are within walking distance, our favorite was Yoshinoya (about a 4 minute walk). For fancier dining experiences, a short train ride will take you to Ginza (which is also within walking distance). They helped arrange transportation to the airport as we were leaving, giving us several option depending upon how much we could afford. I believe this is the perfect hotel to stay at in Japan.
Stayed 12 nights in Jun 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 6 nights in Apr 2023

10/10 Excellent

Janet

Stayed 8 nights in Apr 2023

10/10 Excellent

Christian

Stayed 8 nights in Feb 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
It was a terrific stay

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Super bad hotel. They rip off foreigners.
Their pictures on hotel.com looks good to us so we booked it at at approx. us$250/night for 3 nights. When we checked in, we were so disappointed that the hotel is old and ugly. We also found their price was us$73/night!!! So we only stayed one night and they charged us us$550 for one night. Hotel.com USA rep called them to complain for us but the manger was refused. His so rude and mean. Very bed impression about Japan because of this hotel manger.
Stayed 3 nights in Nov 2022

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Ginza Capital Hotel Moegi
The hotel is very near metro station, nearby have convenience stores and eateries, very accessible. A good stay at Ginza Capital Hotel Moegi.
Stayed 4 nights in Dec 2022

10/10 Excellent

Rudy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, If I Ever Come Back, I Would Definitely Would Book Here Again
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2020

10/10 Excellent

Anh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, wonderful location so close to subway line!
Loved our stay. Hotel is so close to the Hibiya Tsukiji line. We had adjacent rooms with one master entry door to make it convenient for our family of 4. Our friends had the same set up for a family of 5. Great location away from the crazy crowd. A quick walk to Lawson’s and 7-11 for breakfast. The room had a water kettle, which helped with noodles. I loved all the conveniences they provided in the bathroom, including robes and slippers, as well as toothbrushes, razor, all sorts of lotion. I’d come back here again!
Stayed 3 nights in Dec 2019

10/10 Excellent

M Usman

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Moegi Ginza Capital Hotel. This hotel is steps from Tsukiji Market and the Ginza shopping area. The nearest Metro station is Tsukiji and Shintomicho station. What I like most about this hotel is that we have a room with breakfast, the breakfast is delicious and you can even have breakfast at the Moegi, Akane or Main hotels. The hotel offers a free tour bus worth 500 yen each morning to the city. When we departed, they even took us to the train station for free. The receptionist was polite and helpful. The only inconvenience we found was that there was no luggage storage space in the room. We had to connect the two beds together in order to put our luggage on a bench so there was some walking space.
Stayed 6 nights in Nov 2019

10/10 Excellent

KAI LAP ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable room.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2019

8/10 Good

Some

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
I like the location of this hotel: convenient, close to 2 metro lines, yet quiet. Our room was a bit small. Barely have room for 2 large suitcases opened. Our small window is facing someone else's window, no sunlight and no view.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Close to the big shops in Ginza. Very close to station. But definitely not for tall people.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel off the internet based on location and positive reviews. It is an absolutely terrific hotel. The room and bathroom were spotless. The linens are of high quality. The bathroom is very modern with superb water pressure in the shower. The staff was always courteous and very helpful in answering my tourist questions. Breakfast was delicious.
Stayed 4 nights in Oct 2019

10/10 Excellent

Martine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Kai Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The location was convenient, near two underground stations. Breakfast was nice. The window was facing the outside stairway and it was completely dark all day. We stayed three peope and we could hardly move.
Stayed 3 nights in Oct 2019

8/10 Good

Tinymoonbeams, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General: The Ginza Capital Moegi is a clean, modern hotel, about 1.5 km walking from the Ginza station, but very close to another (smaller) subway stop. The rooms: The rooms are small (which is standard for Tokyo), but offer everything you need for comfort - a mini fridge, coffee and tea, a water boiler, usb outlets, a converter/charger cable, a tv, a well-working air conditioner, a small but very well equipped and extremely clean bathroom, complete with 3/4 tub and over the tub shower, plus a sink and toilet (all toiletries are supplied free of charge, including shampoo and conditioner, as well as facial soap and a variety of other products). The beds are a bit hard, but that seems to be standard in Tokyo. Breakfast: Breakfast can be included, or purchased separately. One can choose between "Western" style and Japanese style breakfast; Western style is in-house, while Japanese style is next door. The Western breakfast is not completely "Western", but does offer fresh fruit, small pieces of bread and croissants, scrambled egg, coffee and juice. Do expect many odd items, usually not found in Western breakfasts, like steamed veggies, potato salad, bean salad, mixed lettuce and other unusual things as far as breakfast goes. But all in all, the Western breakfast was nice, not great, but nice. The Japanese breakfast has a lot wider spread of items, but is definitely not Western at all, so only go here if you prefer this type of food or want to try something new; lots of f
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Relatively new property situated in the heart of Shinsaibashi Stayed in the triple room for 3 nights over the weekend, which is situated right above an Australian Bar. We were on the third floor and we were kept up all night by drunk tourist on our first night. Complained to the front desk but the hotel was fully booked so very limited things they can do.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for first time visitor including good location, easy to access to subway and JR, close to the market, good breakfast.
Stayed 4 nights in Sep 2019

8/10 Good

Js, Singapore

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good selection of b/f jap style at next building , rail station a bit far, next door convenient store
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was larger than most we were used to in Tokyo. The location was great as it was within a short walking distance from the metro station and Tsukiji and a quick ride from Shinjuku, Harajuku and Ueno. There are a number of restaurants and convenience stores in the vicinity as well.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything is clean and new, and the staff are friendly.
Stayed 4 nights in Sep 2019

8/10 Good

Wai Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

LIAN YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train stations for getting around. Nice and clean.
Stayed 6 nights in Jul 2019

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bargain in central Tokyo
It was amazing. Very reasonable price for such exceptional service provided by a very friendly and helpful staff. Our experience was absolutely comfortable and pleasant, despite the small size of the room. For a place located in central tokyo, this hotel is a bargain.
Stayed 4 nights in Jul 2019

8/10 Good

Kyong, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It’s was great except for one thing. We got one with two rooms and one of the bathroom had this weird smell.
Stayed 3 nights in Jun 2019

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in May 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Nuraishah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It good and strongly recommend.
Stayed 7 nights in Apr 2019

10/10 Excellent

amran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will use again
Very clean hotel friendly staff very good location near metro station
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is nice (very close to 2 metro stations), room is clean and new.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Tsukiji Market, close to subway. staff was extremely polite. Room was small and the 3rd bed was a little hard. Ore hooks to hang things would be helpful
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff can speak English well. Very close to train station.
Stayed 3 nights in Mar 2019