I was interested in booking this hotel for my family because it was conveniently located near Ueno Station. I booked two rooms, with the smaller room located the main building and the larger room located in the annex building. For the price point, the smaller room was similar to other hotel rooms in the area, but the bathroom was very small. The larger room was more reasonably sized. Overall, the rooms did the job for being a home base for traveling around the city. The staff were helpful and spoke English well, and the lobby was fine for being an older property. The only con is that the area is noisy, which isn't a problem if your room is in the higher areas; and that the area at night is a bit sketchy (though still safe since it is Tokyo), so people visiting with families should be aware at nigh if taking a direct route to the hotel from Ueno Station or consider navigating on the main roads instead.