Reception

Reviews of Agora Tokyo Ginza

3 out of 5
Agora Tokyo Ginza
5-14-7 Ginza, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 185 reviews" "
Rating 8 - Good. 46 out of 185 reviews" "
Rating 6 - Okay. 14 out of 185 reviews" "
Rating 4 - Poor. 6 out of 185 reviews" "
Rating 2 - Terrible. 1 out of 185 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Perfect location - very near the metro meaning nothing was ever far away. Some good dining and bar options nearby.
Stayed 6 nights in Apr 2024
Response from Agora Tokyo Ginza on 2024/4/22
Thank you very much for choosing Agora Tokyo Ginza.We sincerely appreciate your compliments to our staff.Thank you also for your high evaluation of our hotel's location.We will do our best to provide you with a satisfying stay the next time you visit us.We look forward to serving you again. Thank you very much.

10/10 Excellent

Jose Mari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 3 nights in Apr 2024
Response from Agora Tokyo Ginza on 2024/4/22
Thank you for staying with us and also appreciate your rating with the perfect score.We were really happy to read your heartwarming comments. We are looking forward to welcoming you soon!

10/10 Excellent

limin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in very convenient location, very close to subway station, can go directly to Narita International airport without transfer, though you have a walk up/down a little bit before boarding the Keisei line at A2. Very close to G-Six and Ginza shopping district.
Stayed 1 night in Mar 2024
Response from Agora Tokyo Ginza on 2024/3/13
Thank you very much for choosing Agora Tokyo Ginza among the many hotels in Tokyo.All of us at Agora Tokyo Ginza are very honored to have received your kind words of praise.We are truly happy that we were able to make your trip to Tokyo a memorable one.All of us will continue to make every effort to ensure that our guests have a pleasant and wonderful stay with us.We sincerely look forward to welcoming you again.Thank you very much for your kind words.

10/10 Excellent

wing chi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance within 6-8 mins to ginza Main Street Window can open Comfy pillow

6/10 Okay

Elissa

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from アゴーラ東京銀座  on 2024/3/6
この度は、アゴーラ 東京銀座をご利用頂き誠にありがとうございます。また、フイードバックにお時間を頂きありがとうございます。スタッフ一同、最高の笑顔で対応させて頂きます。またお会いできるのをお待ちしています。

10/10 Excellent

Orlando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Renovated property is ideally located in Ginza. Down the street from the Kabuki Theater, it is close to everything in Ginza. High end shopping, lots of good food, 10min walk to Tsukiji outer market. Higashi-Ginza Metro is 5min, main Ginza Metro another 2-3min walking. The room is standard Tokyo - Small. We had 2 twin beds and they were stacked together and barely had walking room on the end. There's no view but the AC worked fine and there's no noise with the window closed. Shower and toilet are separate, but there had to be a sliding door between beds and sink/entry. Overall if you just need to sleep, this place works well and is very clean. Staff were excellent. We had Yamato send our luggage, they also kept our luggage after we checked out. They got us our van taxi (had 7 pieces of large luggage). Overall this is a great place to stay if you are out shopping all day.
Stayed 3 nights in Feb 2024
Response from Agora Tokyo Ginza on 2024/2/21
Thank you very much for staying at Agora Tokyo Ginza. We would like to appreciate your kind words to our staff. Also, thank you for your valuable opinion about the coin laundry.We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.

10/10 Excellent

Naznin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a very good area near all the shops in ginza and staff are very friendly.
Stayed 3 nights in Jan 2024
Response from Agora Tokyo Ginza on 2024/2/8
Thank you very much for staying at Agora Tokyo Ginza, we are honored to have received high ratings in many areas such as staff and cleanliness. In terms of accessibility, our hotel is only a 2-minute walk from the nearest subway Higashi-Ginza Station exit, which is highly appreciated by our guests as it provides access to the Ginza and Tsukiji shopping districts. Finally, thank you for providing feedback on our hotel from your busy schedule. We look forward to your return visit.

10/10 Excellent

Christine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Agora Tokyo Ginza Front on 2024/1/28
Thank you for using Agora Tokyo Ginza.We are also very honored to receive a high rating of 5 out of 5. I am relieved that you were satisfied.We will use your evaluation as encouragement to improve our services to make your stay more comfortable.Thank you for taking the time out of your busy schedule to rate our hotel.If you have a chance to come to Ginza again, please use Agora Tokyo Ginza. We'll be waiting for your visit sincerely.

10/10 Excellent

Aten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, subway right around the corner, Ginza shopping area a short walk away
Stayed 2 nights in Jan 2024
Response from Agora Tokyo Ginza front desk on 2024/1/20
Thank you very much for staying with us. We are very glad to hear that you had satisfied with this stay. As you know, our hotel is located near the station. and it is easy to go around Tokyo. Hope you enjoyed this Tokyo Trip. If there is any chance to visit Tokyo, we look forward to seeing you next time.Agora Tokyo Ginza front desk

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Agora Tokyo Ginza front desk on 2023/12/26
Thank you very much for staying with us. We are very glad to hear that you had satisfied with this stay. If there a chance to come back to Tokyo, we look forward to seeing you. Thank you very much for your feedback.

8/10 Good

Daisuke

Stayed 2 nights in Nov 2023
Response from アゴーラ東京銀座 on 2023/12/12
この度はアゴーラ東京銀座へご宿泊を賜り、誠にありがとうございます。ご滞在中快適にお過ごし頂けましたようで安心いたしました。今後もお客様に満足していただけるホテルを目指して参ります。次回東京へお越しの際も、アゴーラ東京銀座をご利用頂けますと幸いでございます。お客様のご来館をお待ちしております。

8/10 Good

Ami

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Agora Tokyo Ginza front desk on 2023/12/6
Thank you very much for staying with us. We are very glad to have your feedback. and we relieved that you had satisfied with our hotel. We continue to make every effort to provide a satisfying stay for your next visit.We look forward to your next visit.Thank you very much.Agora Tokyo Ginza

10/10 Excellent

becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Agora on 2023/12/4
Thank you very much for staying at Agora Tokyo Ginza. Thank you for your compliments regarding our staff. We are relieved to hear that your stay at our hotel was a good memory. We are also glad that you liked the facilities in your room. We will continue to strive to improve our services so that you can have a comfortable stay. We look forward to seeing you again. Thank you for your post. Agora Tokyo Ginza Front

10/10 Excellent

Yahir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Hotel great experience
Amazing experience with agora ginza hotel very amazed of the area of the hotel and the experience of the hotel the staff is amazing they greet us every time we enter and leave the hotel. The room is very clean and organized for it having small space. Overall looking forward to booking here again for my next visit this upcoming year. Thank you Agora ginza hotel staff for making my first visit to Japan amazing.
Stayed 7 nights in Nov 2023
Response from Agora Tokyo Ginza Front Desk on 2023/11/16
Thank you very much for staying at Agora Tokyo Ginza.I'm glad you liked the outdoor lounge on the top floor.We look forward to serving you again when you come to Tokyo.Sincerely yoursAgora Tokyo Ginza Front Desk

10/10 Excellent

Hanan

Stayed 3 nights in Nov 2023
Response from アゴーラ東京銀座フロント on 2023/11/12
この度はアゴーラ東京銀座にご宿泊いただきまして誠にありがとうございます。高評価頂きまして、スタッフ一同大変嬉しく思います。今後もお客様により快適にお過ごしいただけるよう、サービス向上に努めて参ります。またのお越しを心よりお待ちしております。

10/10 Excellent

Melynda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Agora Tokyo Ginza on 2023/11/12
Thank you very much for choosing Agora Tokyo Ginza from among many hotels.We would also like to thank you again for your compliments and valuable feedback regarding our staff and facilities.In order to live up to your expectations, we will continue to take your comments seriously and all of our employees will do their utmost to ensure that you have a pleasant and wonderful stay with us.We sincerely look forward to welcoming you again.Thank you very much for your review.Agora Tokyo Ginza

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! We’ve been to Tokyo so many times. This trip was 175-200$/ night. It was great compared but…. Apa has location. They did have some great complimentary bread and coffee. For price it was much better than apa. Just expect small … all over not just here.
Stayed 5 nights in Oct 2023
Response from Agora Tokyo on 2023/11/9
Thank you very much for choosing to stay at Agora Tokyo Ginza from among the many hotels available. We are very sorry that the size of your room and the view did not meet your expectations. Our hotel is surrounded by buildings, so rooms on the lower floors do not offer a particularly good view. If you could have requested a room on a higher floor in advance, we will do our best to provide you with a room that meets your request. For hygiene reasons, we clean the rooms at least once every three days. We can also provide free daily cleaning if the customer so desires. We, the front desk staff, will do our best to make your stay as comfortable as possible. We would be very grateful if you would consider staying at Agora Tokyo Ginza again when you visit the Ginza area. Agora Tokyo Ginza Front Desk

10/10 Excellent

Michiyo

Stayed 1 night in Oct 2023
Response from Agora Tokyo Ginza on 2023/11/24
Thank you very much for choosing Agora Tokyo Ginza from among many hotels.We would also like to thank you again for your compliments and valuable feedback regarding our staff and facilities.In order to live up to your expectations, we will continue to take your comments seriously and all of our employees will do their utmost to ensure that you have a pleasant and wonderful stay with us.We sincerely look forward to welcoming you again.Thank you very much for your review.Agora Tokyo Ginza

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, bed was uncomfortable
Stayed 1 night in Oct 2023
Response from Agora Tokyo Ginza on 2023/10/20
Thank you very much for your stay.We are sorry for the unpleasant experience you had regarding the insects you pointed out.The hotel conducts regular inspections and disinfects as necessary, but we will take precautions to ensure that insects do not infest the hotel.If you find any insects, please contact the front desk and we will take immediate action.Regarding breakfast, as the hotel does not have a restaurant, we will direct guests who wish to have breakfast to a nearby café. We regret that we were unable to meet your request, but we would like to take your comments into consideration for future service improvements.Thank you for your valuable feedback.Agora Tokyo Ginza Front Desk

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from アゴーラ東京銀座フロント on 2023/10/12
この度はアゴーラ東京銀座にご宿泊いただきまして誠にありがとうございます。高評価を頂きましてスタッフ一同大変嬉しく思います。今後もお客様により快適にお過ごしいただけるよう、サービス向上に努めて参ります。またのお越しを心よりお待ちしております。

8/10 Good

Elisa

Stayed 4 nights in Oct 2023
Response from Agora Tokyo Ginza front desk on 2023/11/5
Thank you very much for staying with us. We really appreciate for your reviews. We hope that you had satisfied with our hotel. If there is chance to visit Tokyo, we look forward to seeing you next time.

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful upon Checking in & out. We were grateful for the luggage storage they provided during our stay in Japan. The location is very close to the subways & Tsukiji market. Only downside is that the room is very small. No space for a big luggage so we had to improvise.
Stayed 1 night in Sep 2023
Response from Agora Tokyo GInza Front door on 2023/10/7
Thank you very much for choosing Agora Tokyo Ginza from among many hotels.We would also like to thank you for taking time out of your precious time to write this review.All of us at Agora Tokyo Ginza look forward to welcoming you again.Agora Tokyo Ginza

10/10 Excellent

King Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Agora Tokyo Ginza on 2023/9/28
Thank you very much for choosing Agora Tokyo Ginza from among many hotels.We will continue to strive to provide you with services that will make you want to come back again.We sincerely look forward to welcoming you again.Thank you very much for your kind contribution.

6/10 Okay

Kerry

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Totally fine, safe and easy but more like a two star. Tiny hotel, not even an ice machine and small lobby. Bad instant coffee.
Stayed 2 nights in Sep 2023
Response from Agora Tokyo Ginza on 2023/9/24
Thank you very much for your stay.We are sorry for the unpleasant experience you had regarding the insects you pointed out.The hotel conducts regular inspections and disinfects as necessary, but we will take precautions to ensure that insects do not infest the hotel.If you find any insects, please contact the front desk and we will take immediate action.Regarding breakfast, as the hotel does not have a restaurant, we will direct guests who wish to have breakfast to a nearby café. We regret that we were unable to meet your request, but we would like to take your comments into consideration for future service improvements.Thank you for your valuable feedback.Agora Tokyo Ginza Front Desk

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Great location, rooms more spacious than i expected, very well designed. Staff friendly, hekpful and responsive.
Stayed 3 nights in Aug 2023
Response from Agora Tokyo Ginza Front Desk on 2023/9/7
Thank you very much for staying at Agora Tokyo Ginza.I'm very glad to hear your compliment.We have received favorable reviews from many customers especially regarding the location.Welcome drinks are also available in the lobby.Among them, the detox water menu is prepared on a daily basis, so you can enjoy different flavors every day.We will strive to improve our service so that our customers can have a more comfortable time in the future.We look forward to seeing you again.

10/10 Excellent

JENN

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Agora Tokyo Ginza on 2023/9/20
Thank you very much for visiting Agora Tokyo Ginza.We are very pleased to hear that you enjoyed your stay.We sincerely look forward to welcoming you again.

8/10 Good

Shin Ting

Stayed 2 nights in Aug 2023
Response from Agora Tokyo Ginza on 2023/9/20
Thank you very much for your visit to our hotel.We are encouraged by your contribution and will strive to further improve our services. We look forward to welcoming you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, room and staff!
We have booked two rooms for four adults, one Executive Suite and one Superior King Room. Both rooms were clean, new and looked minimalistic. I was initially worried about the Executive Suite being on the same floor as the hotel's designated smoking room but they were seperated by two glass doors and there was no odor at all in the room. The hotel was close to everything and very easy to navigate. It took us less than one day to get to know the directions to and from the main streets of Ginza. Tip for anyone travelling with multiple luggages - get a Black Van Uber from Haneda airport. It only costed JYP 8500 (GBP50) and it would save you changing trains and luggaging suitcases up and down the stairs as the closest Metro station (Higashi-ginza Station) doesn't have lifts or elevators.
Stayed 6 nights in Aug 2023
Response from Agora Tokyo Ginza Front on 2023/9/4
Thank you very much for staying at Agora Tokyo Ginza. Also,thank you very much for giving us a perfect score of 10 out of 10. We are honored to receive compliments on the cleanliness and accessibility of our guest rooms. The smoking area is located on the floor where your Executive Suite is located, but it is completely separated from the smoking area by two partition doors, so you can stay there without any worries. Also, I apologize for the lack of information, but the nearest elevator is located at the Higashi-Ginza station, exit 3 (Kabuki-za), so please consider this next time.We sincerely look forward to having you as our guest again when the opportunity arises.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort in the heart of Tokyo
Amazing room with extra nice and big bed. The location is perfect to visit Tokyo. Personell is kind and professional
Stayed 1 night in Aug 2023
Response from Agora Tokyo Ginza Front on 2023/9/4
Thank you very much for staying at Agora Tokyo Ginza. Also,thank you very much for giving us a perfect score of 10 out of 10. We are honored to receive compliments on the size of your bed and the professionalism of our staff. We are relieved to hear that you had a pleasant stay with us during your stay. We will continue to improve our services to make your stay as pleasant as possible.We sincerely look forward to having you as our guest again when the opportunity arises.

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and very convenient to everything from bus station, restaurants, and shopping. Would highly recommend this olace
Response from Agora Tokyo Ginza Front on 2023/9/4
Thank you very much for staying at Agora Tokyo Ginza. Also, thank you very much for giving us a high rating of 4 out of 5. We are honored to receive compliments such as "a wonderful place" and "highly recommended. All of us are relieved to hear that you were satisfied with your stay. We will continue to improve our services to make your stay as pleasant as possible.We look forward to having the opportunity to serve you again.

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Agora Tokyo Ginza Front on 2023/9/4
Thank you very much for staying at Agora Tokyo Ginza.Also, thank you very much for giving me an evaluation score of 8 out of 10.We're glad you were satisfied during your stay.We will continue to improve our service so that our customers can stay comfortably.The front desk of Agora Tokyo Ginza is looking forward to serving you.

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, the only issues was there is no curtains or anything to completely block the sunlight
Stayed 1 night in Aug 2023
Response from Agora Tokyo Ginza on 2023/8/18
Thank you very much for staying at Agora Tokyo Ginza.Thank you also for your review.We are very pleased to receive a high evaluation of your room.We will take your comments seriously and make every effort to improve.Thank you very much.

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick walk to many train stations. It was a great base of operations and had easy access to Tsukiji market for many options for Japanese snacks or fish.
Stayed 4 nights in Jul 2023
Response from Agora Tokyo Ginza on 2023/8/4
Thank you for your stay our hotel.Thank you for liking the location of our hotel. Tsukiji Market, which is famous in Japan, can be reached within 10 minutes on foot. You can enjoy many restaurants and eating while walking.Please come visit Japan again.

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and in reasonable location for shopping
Stayed 5 nights in Jul 2023
Response from Agora Tokyo Ginza on 2023/8/4
Thank you for your stay our hotel.Thank you for enjoying the location of our hotel. Also, thank you for mentioning the cleanliness of the room.I hope you will visit us again.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great value in central Tokyo
Stayed 1 night in Jul 2023
Response from Agora Tokyo Ginza on 2023/8/4
Thank you very much for staying at Agora Tokyo Ginza. Also, We would like to appreciate your kind words to our staff. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.Agora Tokyo Ginza

10/10 Excellent

Chikako

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Agora Tokyo Ginza on 2023/8/4
Thank you very much for staying at Agora Tokyo Ginza. Also, We would like to appreciate your kind words to our staff. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.Agora Tokyo Ginza

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 4 nights in Jun 2023
Response from Agora Tokyo Ginza Front Desk on 2023/7/7
Thank you for choosing Agora Tokyo Ginza.Thank you also for your high evaluation.We are pleased to hear that you liked our convenient location, as it is close to downtown Ginza and has good accessibility.We will continue to strive to improve our services so that our guests can spend a pleasant stay with us.We look forward to welcoming you again.Sincerely yoursAgora Tokyo Ginza Front Desk

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Agora Tokyo Ginza Front Desk on 2023/7/7
Thank you for choosing Agora Tokyo Ginza.We are relieved to hear that you liked our hotel.We will continue to strive to improve our services to ensure your stay is as comfortable as possible.We look forward to welcoming you again.Best regards,Agora Tokyo Ginza Front Desk

10/10 Excellent

x

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location on the quiet side of Ginza and a short walk to Tsukiji market, as well as super convenient location to the subway. The staff were extremely friendly and helpful. Every inch of the hotel room was efficiently used, and pretty clean overall, though with some dust. If you're looking for a good boutique hotel within a convenient area in Ginza, this is it.
Stayed 7 nights in May 2023
Response from Agora Tokyo Ginza on 2023/5/26
Thank you very much for choosing Agora Tokyo Ginza.We are very happy to hear that you highly appreciated our staff's service.In addition, thank you very much for your appreciation of our hotel's location and the facilities in your room.We will continue to improve the cleanliness of our rooms.We look forward to your next visit to our hotel.

6/10 Okay

Dream

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not enough electric sockets and USB plugs
Stayed 2 nights in Apr 2023
Response from Agora Tokyo Ginza Front Desk on 2023/5/9
Thank you for choosing Agora Tokyo Ginza.We are very sorry to hear that there were not enough power sockets in your room, although we have provided some.If the front desk had been told, it could have been addressed.If there is another opportunity, please discuss this with the front desk.We look forward to welcoming you again.Agora Tokyo Ginza Front Desk

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and excellent customer service!
Stayed 1 night in Apr 2023
Response from アゴーラ東京銀座 フロント on 2023/4/14
この度はアゴーラ東京銀座にご宿泊いただきまして誠にありがとうございます。お褒めの言葉を頂戴し大変嬉しく思います。特に立地に関しまして多くのお客様からも好評いただいております。ロビーではウェルカムドリンクの提供を行っております。中でもデトックスウォーターのメニューは日替わりでご用意しておりますので、毎日異なる味がお楽しみいただけます。今後もお客様により快適にお過ごしいただけるよう、サービス向上に努めて参ります。またのお越しを心よりお待ちしております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Agora Tokyo Ginza on 2023/4/7
Thank you for staying with us and also appreciate your rating with the perfect score.We were really happy to read your heartwarming comments. We are looking forward to welcoming you soon!

4/10 Poor

Meghan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023
Response from アゴーラ東京銀座フロント on 2023/3/11
この度は、アゴーラ東京銀座をご利用いただき、誠にありがとうございます。評価いただいた点数より、ご満足いただけなかった点があったようで、残念でございます。次回のご利用の機会がございましたら、ご満足いただけるサービスをご提供できるようにサービスの改善に努めて参ります。またのご利用を、心よりお待ち申し上げております。アゴーラ東京銀座フロント

8/10 Good

Kooksun

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2023
Response from アゴーラ東京銀座フロント on 2023/3/11
この度は、アゴーラ東京銀座をご利用いただき、誠にありがとうございます。評価のご投稿有難うございます。次回のご利用の機会がございましたら、5点をいただけるように、サービスの改善に努めて参ります。またのご利用を、心よりお待ち申し上げております。アゴーラ東京銀座フロント

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem!
Hard to find at first. But it's in a great location! Convenient if staying at Ginza area and has close metro stations.
Stayed 2 nights in Dec 2022
Response from アゴーラ東京銀座 フロント on 2022/12/29
Thank you for staying at Agora Tokyo Ginza this time.We are very happy to receive your compliments. The hotel is well-received by many customers because it is close to the station and has good access. We will continue to strive to improve our services so that our customers can spend their time comfortably. We are looking forward to seeing you again.Agora Tokyo Ginza front desk

10/10 Excellent

Ricky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and Great Service. The only downside is the guest across my room always keep their door open and put all their luggages in the hallway. I didn't report to the customer service since I am leaving the hotel
Response from アゴーラ東京銀座 フロント on 2022/12/29
Thank you for staying at Agora Tokyo Ginza this time.We are very happy to receive your compliments. The hotel is well-received by many customers because it is close to the station and has good access. We will continue to strive to improve our services so that our customers can spend their time comfortably. We are looking forward to seeing you again.Agora Tokyo Ginza front desk

10/10 Excellent

Arnaud

Stayed 1 night in Dec 2022
Response from アゴーラ東京銀座 フロント on 2022/12/20
この度はアゴーラ東京銀座をご利用いただきありがとうございます。高評価ありがとうございました。またのご利用お待ちしております。

8/10 Good

Boo Tiong

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel but room no AirCon at night
There is no AirCon at night, the hotel switch to heater.
Stayed 6 nights in Nov 2022
Response from Agora Tokyo Ginza Front Desk on 2022/11/28
Thank you very much for staying at Agora Tokyo Ginza.We apologize for the inconvenience caused by the air conditioner, which cannot be changed individually as it is set at the same time throughout the entire building.Thank you for your valuable feedback.We will take it into consideration to improve our services in the future.

8/10 Good

Anton

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2022
Response from Agora Tokyo Ginza Front Desk on 2022/11/28
Thank you for choosing Agora Tokyo Ginza.We hope you enjoyed your stay at our hotel.We look forward to welcoming you again.Agora Tokyo Ginza Front Desk

8/10 Good

Yukiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Oct 2022
Response from Agora Tokyo Ginza Front Desk on 2022/11/14
Thank you very much for staying at Agora Tokyo Ginza. All the staff are very happy to receive your compliments.It is well received by many customers because of its proximity to the station and its good accessibility.I would also like to thank you again for your compliment.Thank you very much. This is a simple design for those who stay overnight without meals, but since it has been two years since it opened, we have received a lot of reviews for its new facilities.We will strive to improve our service so that our customers can have a comfortable time in the future.We look forward to seeing you again.Agora Tokyo Ginza Front Desk