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千棕櫚 - 蘭喬米拉奇羅德威套房汽車旅館的評分

2 out of 5
千棕櫚 - 蘭喬米拉奇羅德威套房汽車旅館
72215 Varner Rd, Building A, Thousand Palms, CA

評論

7.0

不錯哦

10 分，有夠讚；652 則評論中有 208 則" "
8 分，不錯哦；652 則評論中有 178 則" "
6 分，一般般；652 則評論中有 98 則" "
4 分，不太好；652 則評論中有 66 則" "
2 分，很糟糕；652 則評論中有 102 則" "

7.2/10

整潔度

8.0/10

員工素質

6.4/10

設施服務

7.0/10

住宿環境和硬體

7.2/10

環保程度

評論

2/10 很糟糕

TYLER

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
What a remodel let down
This room was petty expensive, over $100 and i was excited because they had recently remodeled. However, my room must've gotten all the old stuff from the new rooms. The bed was sagging and made very sloppy. The furniture had burns in it and was outdated. The ac unit was old as well. The security lock was gone and replaced with something old as well and the patch job was horrible. The worst was the repair to the door to block the 2 inch gap. They had scrap wood held together with duct tape and still you could see outside. Then I wanted a late checkout and the employee I got said my room didn't exist, and neither did my name and was super rude and didn't help me resolve the problem. Super disappointed and won't stay again.
於 2021 年 12 月住了 1 晚
Nancy Y. 於 2022年1月27日回覆
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 有夠讚

Yolanda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent!
於 2024 年 5 月住了 1 晚

6/10 一般般

Antonio

Y
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Karin

團體旅遊
喜歡：整潔度和員工素質
...
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Denise

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My stay was very pleasant. No complaints at all. It was quiet, and I felt safe.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Yolanda

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Pretty good! Would stay again.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Victor

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Johanna

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚

6/10 一般般

Antonio

情侶出遊
不喜歡：整潔度和設施服務
I liked the availability of rooms I did not like the state of the property which seemed it had not been well maintained
於 2024 年 3 月住了 1 晚

4/10 不太好

Sung Sil

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The room we were assigned was not even cleaned. Bed sheets were not made, etc. The heater fan was so noisy that bothered to sleep. Maybe it's too old.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Justo

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚

6/10 一般般

Melina

於 2024 年 3 月住了 1 晚

8/10 不錯哦

rene

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Spacious rooms, parking, close to freeway
於 2024 年 3 月住了 2 晚

2/10 很糟糕

Maureen

不喜歡：住宿環境和硬體
Property shabby. It took me 24 hours begging for hair dryer. Kept getting excuses. Finally, I was given a hair dryer. Some of the lighting in room broken and not working Bathtub needs glazing..chipped and stained. Poor insulation from upstairs unit so their loud footsteps kept me away a lot. Would not recommend this property to anyone until it gets necessary upgrade.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Catarina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The price was very good for a good place to spend the night. The door and the window are noise blocking as we could not hear the cars on the road.
於 2024 年 3 月住了 1 晚
Ana 於 2024年3月19日回覆
Thank you for your positive feedback on your most recent stay at Rodeway Inn in Thousand Palms. We appreciate the positive reviews.Please visit us again soon!

6/10 一般般

Alex

不喜歡：員工素質
I read a lot of complainings so I was expecting something really bad, but it wasn't like that. I went to a tennis tournament so I spent a lot of time out the hotel and went to sleep so it was a good place just to sleep and take a shower if your looking for cheap prices.
於 2024 年 3 月住了 2 晚
Ana 於 2024年3月19日回覆
Thank you for your positive feedback on your most recent stay at Rodeway Inn in Thousand Palms. We appreciate the positive reviews. We hope to see you soon. Happy Spring!

4/10 不太好

lorraine

家庭旅遊
不喜歡：設施服務
Hair still on the bathroom floor very uncomfortable beds on a Saturday after fees I paid almost $200 for a really crappy hotel
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Andre

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 3 月住了 2 晚
Ana 於 2024年3月19日回覆
Thank you for your positive review on your most recent stay with us at Rodeway Inn in Thousand Palms. We sincerely appreciate and value your feedback!Please visit us again soon!

4/10 不太好

raouf

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Orlando，SNOHOMISH

於 2024 年 2 月住了 1 晚

4/10 不太好

James

情侶出遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
Poor quality of towels, Kleenex hangers , etc. Very sparse looking room
於 2024 年 3 月住了 1 晚

6/10 一般般

jocelyn

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Jane

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We had another nice stay at Rodeway Inn & Suites in Thousand Palms - Rancho Mirage.
於 2024 年 3 月住了 1 晚
Ana 於 2024年3月19日回覆
. It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 有夠讚

Raymond，Nepean

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was ideal for my family. It was convenient to go to different parts of the Choealla valley. The room was clean and spacious. The staff was friendly and helpful.
於 2024 年 3 月住了 7 晚
Ana 於 2024年3月19日回覆
It is always a pleasure to receive positive feedback. Please visit us again soon!

4/10 不太好

Lilli Ann

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Convenient to Palm Spring. Next to a Truck Stop and noisy highway. Bath towels were so thin...like what you wash the car with. Room size was great. I think since we booked with Expedia they put us back by the highway
於 2024 年 2 月住了 2 晚

4/10 不太好

Jasmine

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Robert

喜歡：整潔度、員工素質和住宿環境和硬體
rooms were clean, bed and pillows are super comfortable! the best part was interacting with ana at the front desk during check-in.the second best part was interacting with devon during checkout.they are definitely an asset to their organization!! thanks to you both 😁
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Jane

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We were in town to see a show at a nearby casino. The price was right and it was a short, easy drive to our destination. All the employees were very friendly and helpful.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Patricia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Caitlyn

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We thoroughly enjoyed our stay here. The staff was very nice and accommodating. Everything was clean. It’s a simple place, but great if you’re looking for a cheaper stay for a few nights.
於 2024 年 2 月住了 2 晚
Ana 於 2024年2月23日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Thousand Palms - Rancho Mirage. We sincerely appreciate and value your feedback!Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

6/10 一般般

Charlene

親子旅遊
喜歡：員工素質
The floors in our room were absolutely filthy. Otherwise, the property served its purpose!
於 2024 年 2 月住了 2 晚
Ana 於 2024年2月23日回覆
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the floors being dirty as stated. We would have liked to have been informed immediately therefore we could have made it better on your visit. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 一般般

Candice

家庭旅遊
喜歡：整潔度
I wish there was a blow dryer in the room. The morning staff was rude when we checked out. I burned my hand with the coffee and he was only concerned that I spilled the coffee and could care less that I burned my hand.
於 2024 年 2 月住了 1 晚
Ana 於 2024年2月23日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn & Suites Thousand Palms - Rancho Mirage. Blow dryers are available upon request in the lobby with our front desk staff. We hope for an opportunity to host you in the near future.

2/10 很糟糕

Marissa，Pacoima

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Disgusting, Dirty rooms and when I checked out and told the worker, he replied,”oh I think you were expecting a 5 star hotel”. I definitely know I get what I pay for but I do not like finding clumps of hair on the floor, the bed, and in the shower…
於 2024 年 2 月住了 1 晚
Ana 於 2024年2月23日回覆
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleanliness of our rooms. We would have liked to be informed of these imperfections during your stay so we could have had the opportunity to make things right!We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 不錯哦

Brian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was very convenient to get to the freeway and other areas we visited. Reasonable price and the room was clean.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

melissa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay. Safe, clean, and affordable
於 2024 年 2 月住了 1 晚

8/10 不錯哦

James

喜歡：整潔度、員工素質和住宿環境和硬體
Well it's basically just basic accommodations nothing special just to bed to sleep in that's about it
於 2024 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It is excellent for the price
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Howard

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tranquilo
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Miguel

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚

4/10 不太好

Gary

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
VERY basic motel. No carpet on laminate flooring, nothing on the walls. Little furniture or lighting, basic towels. Next to the worst place we've stayed in. But it was clean, so I gave it 2 stars; o/w it would be a 1 star. It was worse than we expected and we'd never stay there again and would not recommend it unless your decision was financial.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Pam

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Brendi

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was really assessable. The drive around to our room was effortless
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Derek

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Catherine

喜歡：整潔度和員工素質
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Norleen

於 2024 年 2 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Location is great. Lobby was very clean and front desk associate was super nice. Unfortunately, the room left a lot to be desired. I understand it is a budget hotel, but there is no excuse for them not keeping up with the bathroom - more specifically, the shower. Room was specious, but the bathroom needs some attention.
於 2024 年 2 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Ok but could be cleaner
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Lori

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Think twice if you are not a early riser.
Check in not so good i got two room when checked in he stated one i had to pull ip all the emails it was a mess. But check out is 11 at 930 cleaning man knocking at our doors and daughters woke us up and our two babys. Very upsetting it sucked asking when we were going to leave.
於 2024 年 2 月住了 1 晚

6/10 一般般

jose

不喜歡：住宿環境和硬體
Room was clean and you get for what you paid for, only thing that suck, their pool was close and they never said anything about it
於 2024 年 2 月住了 1 晚