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"Comfy clean room. Staff were very friendly and helpful. Lovely breakfast. Great value for money"

"The location and cleanliness was good but the bed had to be the most uncomfortable bed that me and my wife have slept on. We both came with bad backs from the mattress being so hard. Poor really for Hilton’s standards."

"Upgrade was great"

"We really enjoyed our stay here There were a few little issues like tea stains on the sofa in the room and maybe the carpet could do with a deep clean i think they should change their description of the rooms though as this is definitely misleading we booked a Queen room and the Expedia description did actually say Queen bed (super King-sized) it turns out that the Queen rooms don't actually have Queen size beds they have king size beds so we had to pay an extra £15/night to upgrade to a super king-size bed"

"Lovely stay thank you. Great location In York for sight seeing. Would definitl"

"At check in last Friday I explained that I had managed to park in the last disabled bay as 2 other vehicles parked there without blue badges. The receptionist just smiled and directed me to the machine to pay for parking. I was surprised at this but paid £54 on my credit card. A little while later I returned to reception to ask for a map of Harrogate and mentioned to the receptionist ( a different girl) that I had to pay to park despite having a blue badge whereupon she told me that I didn’t have to pay ! Furthermore she couldn’t do anything about it as it’s a private company and suggested that I send them an email. I immediately did this but have heard nothing since . Completely unsatisfactory. Incidentally if you’re paying to stay at the hotel I really don’t think that you should be paying at all. "

"A good hotel, better organisation around check in time would improve ratings, the bed was reasonably comfortable, however the pillows are as comfortable as a park bench , i didnt sleep very well at all, there were two pilliws each, but they were all rather firm. Breakfast was good, plenty choice from cereal , toast, fruit , full english cooked breakfast as well as pancakes etc from the table menu, but there was a 25min wait for those at our time of eating which was @ 9am. Fresh coffee was very nice. "

"Would recommend for a stay in York 20 minute walk into York centre. Leisure facilities are very good and well maintained. Food and bar areas very good."

"Breakfast was good although you had to book a time for every morning ( We would have preferred to just turn up when we were ready. ) Bathroom musty as no window or working fan. Window in bedroom didn't shut properly. Very noisy, window rattled with buses going past. Good location, short walk from centre and everything we wanted to do."