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"The TV and internet were not working. The flush was leaking and the entire room had a foul seepage smell.We had to shift in a room designed for differently able people which was comparatively a lot more smaller. The drain was blocked and overflowing in the shower area. Green tea was not available. Overall pathetic experience .I want a refund . "

"Most everything was ok with a few exceptions. Water heater needs to be larger capacity. Front desk can be more responsive to customer needs. Certain amenities for drying clothes after using on-site washer needs to be provided to customer. Breakfast options should be provided to customer instead of whatever is on the menu for the day. English cable channels should be provided along with a list of available channels, it is too much work to go through channels and search for English language...