The Plains 5 Stars Hotels

"Staff service and breakfast was excellent"

"It was my second time staying at The Leela and I loved every second of it! A beautiful hotel with lovely staff and a great Spa! Couple of improvements I'd suggest is the rooms are looking a little tired - lovely, nonetheless, but could do with a little freshness. The other thing would be for the breakfast staff to be a little more proactive - clearing used crockery etc Minor changes, but I would definitely stay here again!"

"Love the Decor, Room, Amenities and Food!! Highly recommend!! "

"One of my best stays in India, and certainly in Mumbai! Very happy "

"Bar has good selection if you book club rooms you can have access to lounge for free drinks and food "

"Great place with exceptional customer service. Thank you Nidhi…"

"Clean room"

"Everything was perfect! The staff from outside to inside were amazing! I would highly recommend staying at the St Regis. I am travelling by myself and felt totally safe. The property is stunning and to top it off it is joint to the mall which is super handy. Thank you to all the staff for looking after me an can’t wait to visit again x"

"The stay started off very well, staff were excellent, informative and check in was easy and smooth. The staff asked if we'd like drinks to our room and we had a nice hot tea and fresh orange juice. The room itself was fantastic, size was big, with all the amenities you can expect and more. Views from the front door of the room, overlook the pavillion restaurant on the lobby level, as we were on the 16th floor of the Towers. The biggest downside was that the room was a non-smoking room as required, however, during the evening and night, the AC vent felt like it was allowing smoke into the room from somewhere, and though it couldn't be seen, it was definitely smokey in the room. For an asthmatic and a toddler, this wasn't at all pleasant. My daughter was coughing through the night and I had to use my inhaler multiple times, spoiling our sleep. We had booked half-board and dinner service was excellent, food and staff were great. Breakfast was decent also, good options. "