All staff are friendly, helped me upgrade to sea view room, wide breakfast selection which I needn’t stand up for the buffet, cause the staffs would fetch for you. They’re very thorough about guest privileges such as free sauna and gym classes. It was definitely a wonderful experience, except my pillow case had black marks one night of my staying.
真實旅客
於 2018 年 6 月住了 4 晚
8/10 不錯哦
Sandeep
團體旅遊
2024年5月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good staff
Attentive, if any issues rectify immediately. Had a problem watching sports at the bar, but management were in the case and tried to fix immediately. V prompt. Good sized rooms, v clean. Nice spa...had an amazing massage. Pool area a little dated. Would defo re-visit.
Sandeep
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Mohd
情侶出遊
2024年5月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Conveniently located and access to beach makes it quite attractive
Mohd
於 2024 年 5 月住了 5 晚
10/10 有夠讚
John,Bexleyheath
團體旅遊
2024年5月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is a gem set back from the bustling streets of Juhu. All of the staff could not have been more attentive and friendly, especially those in the Executive Lounge who went above and beyond to ensure that we were well looked after. The breakfast selection in the main hotel restaurant called Lotus was just out of this world, such a comprehensive selection of freshly prepared dishes from worldwide cuisines. I just hope that any unused food can be enjoyed by your very hard working team.
We were glad that we selected the Executive Lounge option, it was a perfect place to enjoy afternoon tea mid afternoon and each evening the cocktails and snacks watching the beautiful sunsets over Juhu beach through the Lounge floor to ceiling windows. We will certainly return on our next visit to Mumbai.
John
於 2024 年 3 月住了 3 晚
10/10 有夠讚
Hitesh
家庭旅遊
2024年5月6日
喜歡:整潔度、員工素質和設施服務
Great hotel!! Everything was amazing except the spa staff and cold steam room and hot tub!! Spa closes at 10 but they start shutting things off earlier as the staff want to leave! We experienced this when we went at 8.30..
Hitesh
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Lisa
2024年4月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Lisa
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Atul
2024年4月30日
Hospitality and excellent Service!
Atul
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Hussein
2024年4月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were polite, friendly and very welcoming.
Great communication skills and always available to help or assist with any issues or problems.
The rooms were fantastic in every way, the cleaning staff were excellent and always helpful and on hand to answer queries or offer advice.
The hotel was exceptional in all areas and when I go back to Mumbai this is where I will stay.
I highly recommend this hotel