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"AC dripped water in the bathroom. Breakfast service was poor. Coffee and prepared food was not served for 20 minutes after order."

"Our extended stay at Taj Lands End has been truly exceptional! The level of service and attention to detail made our experience incredibly comfortable and memorable. A special mention to Aniket and Mahendra at breakfast, who were always attentive, efficient, and ensured everything ran smoothly. Rajan and Kajal were prompt and responsive, taking great care of all our in-room needs. The cleanliness throughout the property was outstanding. Vinit, the housekeeping manager, deserves particular appreciation—he was just as impressive during our previous stay as well, consistently maintaining high standards. We truly appreciate the team’s dedication and look forward to returning again!"

"Everything was absolutely AMAZING at this hotel...next level AMAZING, from the second you enter the hotel lobby, an aroma of flowers hits you...the smell was out of this world AMAZING. It smelled like a beautiful French Garden. I've never experienced anything like it before. The staff is also next level AMAZING, every little detail is though out too, so you feel like the most important person and felt so welcomed!!! We felt like royalty. The room was perfect with a Sea View, the bathroom had a shower and separate soaking tub and all amenities...robe, slipper, natural loofah for exfoliating your body and everything else one would need to use in a bathroom. We had fresh flowers and fresh fruit ready for us to enjoy. Our mini fridge was stocked with drinks, chocolate bar, milk for coffee and tea. Also had a french press to make fresh coffee in our room. The only thing that could be improved...the mattress was a little too firm but the bedding was AMAZING and very luxurious, so that made up for the mattress being too firm. Thank you for a Totalling AMAZING hotel experience!!! I was unforgettable!!!"

"Everytime I travel to Mumbai, The Leela is the only hotel I stay at. Words cannot do justice! This place is amazing and always feels like home in Mumbai "

"The driver who took me to the airport, was a pain in the neck insisting on tip. I had no cash and yhe guy was very insisting, a hassle. The hotel should train this people not to bug customers after paying inr 1200 for a 5 min ride"

"Nice stay"

"The stay was great. Ambience very good. Everything was fabulous. Breakfast staff need a bit of re-training. Staff very noisy with refilling cutlery and dragging chairs etc. Also Breakfast was not fully set up even after 30 mins from the time Breakfast is meant to start. Need a proper well qualified person to revamp this aspect. I will rate every other thing 9/10 but Everything related to Breakfast I will rate 6/10. "

"Excellent "

"One of the best hotel in Mumbai. This is the second time that I stayed in Oberoi Hotel . Every time I had best experience. Room was very clean , comfortable and quiet. Staff were very professional, helpful and kind. U had a good view was able to see half of the ocean . Breakfast was super delicious "