"The front desk staff was very friendly and welcoming, and the other staff we encountered were also pleasant. There were a few downsides during our stay. The water park was closed, possibly due to the off-season or maintenance. The battery in our room door keypad died, but maintenance came within a few minutes and fixed it. The bed linens had stains, and it took a while to receive clean replacements. My husband also saw a small roach in the bathroom. Parking was okay, although the garage spaces were tight, which was expected, and valet is no longer offered. Despite those issues, the staff was kind and helpful, and I would stay here again."