Dear Mr Som Gollakotta, Greetings from GReaT trails Riverview Resort by GRT Hotels. At the outset, we sincerely thank you for considering and the confidence reposed on us. We stand committed in assuring you that every effort shall be made to continue to live up to your expectation. I would like to continue this mail on an apologetic note with regards to your initial perception during your dinner. I take the responsibility to impart more focused soft skills and sensitivity training to my colleagues. Except during this initial connect, I understand that your stay experience is memorable.We value your time to communicate to us. We spare no effort in in continuing GReaT trails Riverview Resort by GRT Hotels most preferred Resort of your choice. Looking forward to your next visit. Warm regards, Peer Mohamed General Manager 90030-21015

Dear Shanjive,Thank you for having spared valuable time to share your ratings and amazing feedback of GReaT trails Riverview Resort Thanjavur by GRT Hotels, in this forum. It gives me immense pleasure to know that our Resort will be recognized through your experience and keeps us highly motivated. THANK YOU!!We at GReaT Trails Riverview Resort Thanjavur by GRT Hotels are very happy to read that you enjoyed the Resort in its entirety - from its location, rooms and renowned South Indian hospitality.I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us and truly demonstrate our service philosophy “I Say Yes!” We hope to see you soon when your travels bring you to Thanjavur.Stay safe. Stay healthy.Best Regards,Aminudeen B Front Office Manager