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Reviews of Quality Inn Temecula Valley Wine Country

2.5 out of 5
Quality Inn Temecula Valley Wine Country
27338 Jefferson Ave, Temecula, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 473 out of 1001 reviews" "
Rating 8 - Good. 338 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just an overnight stay. The pool and room were very clean and a wonderful staff! Thanks and I will definitely stay again!
Stayed 1 night in May 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was on the smaller side, but very well laid out. The bed was comfortable and the room had a refrigerator, microwave and coffee maker. The front desk staff was extremely friendly and helpful Overall, we enjoyed our stay.
Stayed 1 night in May 2024
Response from Siew on 2024/5/9
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Marianne

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joseph at the concierge desk was exceptionally helpful! Everything was great. We’ll be back :)
Stayed 1 night in May 2024
Response from Siew on 2024/5/9
Thanks for staying with us. We appreciate your feedback

2/10 Terrible

Myreen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were people staying in the room next to us that was asking us for money and cigarettes. One of the 3 people was selling drugs. The other 2 were sleeping in their car, while the one in the room was running extension cords to their vehicle from the room. It was very uncomfortable and scary. We fill that the staff was aware of what was happening. I am very hesitant to book anything else through Expedia again.
Stayed 2 nights in May 2024
Response from JN on 2024/5/9
Your feedback is very important to us. We hope you will accept our sincere apology regarding any safety concerns during your stay. Your satisfaction means alot to us and we will do everything we can possible to prevent this from happening again for you or our future guests. From our notes it appears those guests were asked to leave and told they could not extend or return as we do not tolerate that kind of behavior at our property. We take property and guest very seriously and we hope that you will give us an opportunity in the future to have you as our guest.

10/10 Excellent

Thom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with pleassent staff and close to attractions
Stayed 1 night in Apr 2024
Response from FD on 2024/5/1
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our staff will be personally shared with our team during our morning huddle . We sincerely value your loyalty to our hotel and we look forward to being of service to you again soon.

10/10 Excellent

JOSEPH

Safely, staff and nearby
Stayed 1 night in Apr 2024
Response from Siew on 2024/4/28
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, can't complain about anything.
Stayed 1 night in Apr 2024
Response from Siew on 2024/4/26
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Angelica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I enjoyed the rooms. The area around was nice too.
Stayed 1 night in Apr 2024
Response from Siew on 2024/4/23
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very helpful. I would recommend to others.
Stayed 1 night in Apr 2024

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Siew on 2024/4/23
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean
Stayed 5 nights in Apr 2024
Response from Siew on 2024/4/20
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Hamed

Stayed 5 nights in Apr 2024
Response from Siew on 2024/5/9
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Jaime

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from Siew on 2024/4/15
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

LORENA

Liked: Staff & service
Poor internet and very loud neighbors. Very hard to sleep. Not a great experience 😕
Stayed 4 nights in Apr 2024
Response from Siew on 2024/4/15
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Fausto, St-Laurent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal
Stayed 1 night in Mar 2024
Response from Siew on 2024/4/12
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fausto, St-Laurent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal
Stayed 1 night in Apr 2024
Response from Siew on 2024/4/12
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fausto, St-Laurent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal
Stayed 1 night in Apr 2024
Response from Siew on 2024/4/12
Thanks for staying with us. We appreciate your feedback!

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, enjoyed the stay., Room could use a clock.
Stayed 1 night in Mar 2024
Response from Siew on 2024/4/12
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Danny

Traveled with group
Liked: Cleanliness, staff & service, amenities
Es un poco antigua y se ve un poco descuidada aún así está en buenas condiciones y se hospeda uno a gusto
Stayed 1 night in Apr 2024
Response from siew on 2024/4/11
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eating area cleanness.
Stayed 2 nights in Apr 2024
Response from siew on 2024/4/11
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Traveled with family
Liked: Amenities
Clean and fast check in
Stayed 1 night in Apr 2024
Response from siew on 2024/4/11
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Bed and pillows were comfortable and warm! Breakfast was also great and convenient hours. Overall great stay and would return!
Stayed 1 night in Mar 2024
Response from siew on 2024/4/11
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
The smell inside the restroom was unbearable and we had to keep the door closed at all times
Stayed 1 night in Apr 2024
Response from Siew on 2024/4/8
Thank you so much for your feedbck. we apologized for any inconvenience Feel free to reach out at anytime for any questions or assistance as we have front desk staff available 24/7.

10/10 Excellent

anthony

Stayed 1 night in Apr 2024
Response from Siew on 2024/4/26
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Siew on 2024/4/6
Thank you so much for your feedback. We appreciate the opportunity to host you for you stay.

8/10 Good

German

Stayed 3 nights in Mar 2024
Response from Siew on 2024/4/5
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Darsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet!
Stayed 1 night in Mar 2024
Response from JN on 2024/4/2
Thank you so much for taking the time to complete our survey! We appreciate your kind words and hope to host you again for any future stays.

2/10 Terrible

Suzanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JN on 2024/4/2
Thank you for taking the time to complete our survey. We are so sorry to hear you did not enjoy your stay with us. Were you able to contact the front about anything thank failed to satisfy your stay with us?Again we are so sorry for failing to meet your standards.

2/10 Terrible

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was very dirty. Stains on sheets and everything else with fabric. Bathroom still had dirty rags and hair in it with tons of dust everywhere.
Stayed 1 night in Mar 2024
Response from FD on 2024/3/31
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Temecula Valley Wine Country. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleanliness and state of your room upon check in. Were you able to reach out to our front desk about these concerns during your stay? Rest assured we have informed housekeeping of these issues and will be aaddressed immediately. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Mar 2024
Response from siew on 2024/3/29
Thank you so much for your feedback. We appreciate the opportunity to host you for you stay.

10/10 Excellent

Fausto, St-Laurent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall
Stayed 1 night in Mar 2024
Response from Siew on 2024/3/28
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fausto, St-Laurent

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Affordable stay with good breakfast included. Friendly staff. Good experience overall.
Stayed 1 night in Mar 2024
Response from JN on 2024/3/27
Thank you so much for letting us know about your recent stay with us. We are so happy to hear you enjoyed your stay! We hope to get the opportunity to host you again for any future travels in the area

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect little hotel!
Stayed 1 night in Mar 2024
Response from Siew on 2024/3/24
Thank you so much for your feedback. We appreciate the opportunity to host you for you stay.

6/10 Okay

Tin

Liked: Staff & service
staff service are excellent.
Stayed 1 night in Mar 2024
Response from Siew on 2024/3/22
Thank you so much for your feedback. We appreciate the opportunity to host you for you stay

8/10 Good

Russell

Stayed 2 nights in Mar 2024
Response from siew on 2024/4/11
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bradford

Traveled with partner
Liked: Amenities
It was quiet and clean, but the rooms need some attention, shower tub was plug, drainage very slow, need more electrical switches, some of them are not working. The problem can use some up dated.
Stayed 4 nights in Mar 2024
Response from JN on 2024/3/20
Thank you so much for taking the time to complete our survey. We appreciate all feedback as we use this to comtinue to improve the stay for all of our guests and we will be addressing these issues immediately.

10/10 Excellent

Stephen, napa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD on 2024/3/17
Thank you so much for taking the time to complete our survey. We are so happy to hear your enjoyed your stay!

10/10 Excellent

Song, Richmond Hill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is really convenient.
Stayed 1 night in Mar 2024
Response from fd on 2024/3/14
THank you so much for taking the time to review our hotel. We are so happy to hear you enjoyed your stay with us

8/10 Good

Beatrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and room was comfortable.
Stayed 2 nights in Mar 2024
Response from FD on 2024/3/8
Thank you so much for taking the time to complete our survey. We are so happy to hear you enjoyed your stay with us!We hope to host you again in the future for any returning travels to the area!

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional, polite and helpful. I would stay here if in the area again.
Stayed 1 night in Mar 2024
Response from fd on 2024/3/6
thank you so much for your ind words, we are so happy to hear you enjoyed your stay with us. We hope to be able to host you again in the future!

8/10 Good

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely hidden from the main drag!!
Stayed 1 night in Mar 2024
Response from FD on 2024/3/5
Thank you for taking the time to complete our survey!We are so happy to hear your enojyed your stay with us.

4/10 Poor

Wanda

Disliked: Property conditions & facilities
This place is in need of a facelift! So old and outdated. Wfi didn’t work either! Also, way over priced!
Stayed 1 night in Mar 2024
Response from Fd on 2024/3/5
THank you for taking the time to complete our survey. We appreciate all feedback as we use this to continue to improve.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and speedy service at cheek in.
Stayed 1 night in Mar 2024
Response from FD on 2024/3/5
Thank you so much for your kind words. We are so happy to hear your enjoyed your stay with us!We hope to have the opportunity to host you again in the future.

10/10 Excellent

Jacqui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the best places I’ve stayed in. The entire staff was amazing! The lady at the front desk was very kind and helpful
Stayed 1 night in Feb 2024
Response from FD on 2024/2/27
Thank you so much for your kind words! We will be sharing this with our staff! We hope to see you again for any future travels in the area.

6/10 Okay

Roland

Liked: Cleanliness, staff & service
TV did not work and it took 3 tries to get the room key to work
Stayed 1 night in Feb 2024
Response from FD on 2024/2/27
I am so sorry to hear about these issues during your stay. Were you able to reach out to our 24hr front desk staff about this this? Again we are so sorry and hope to host you for a more satisfactory stay in the future

10/10 Excellent

Jose

Stayed 2 nights in Dec 2023
Response from FD on 2024/2/27
Thank you so much for taking the time to complete our survey. We are so happy to hear you enjoyed your stay with us.We hope to see you again for any future travels in the area.

10/10 Excellent

Levon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Quality Inn Temecula Valley Wine Country, and I must say it was a delightful experience from start to finish. The hotel's prime location in the heart of wine country added an extra layer of charm to my visit. One of the highlights of my stay was the complimentary breakfast offered by the hotel. The selection was impressive, with a variety of options to suit different tastes. The dining area was spacious and well-kept, providing a pleasant environment to start the day. The hotel's outdoor pool and hot tub were a refreshing way to relax, offering a peaceful escape with a lovely view of the surrounding area. The well-maintained grounds added to the overall appeal of the property, creating a serene and comfortable atmosphere.
Stayed 1 night in Feb 2024
Response from FD on 2024/2/21
Thank you so much for taking the time to fill out our survey. We are so happy you enjoyed your stay with us. We hope to get the opportunity to host you again in the future!

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice, just there was a party and they where yelling and very loud literary all night. Unable to rest well.
Stayed 1 night in Feb 2024
Response from FD on 2024/2/19
Thank you so much for your kind words. We are so sorry to hear of any noise issues.

10/10 Excellent

EDWARD JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
great exp
Stayed 1 night in Feb 2024
Response from fd on 2024/2/21
Thank you so much to comlpeting our survey. We strive to provide excellent stays for all of our guests and are so happy to hear you enjoyedyour stay with us.

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right off the Freeway 15 very easy too find and very nice king size bed, Love it !!
Stayed 2 nights in Feb 2024
Response from FD on 2024/2/15
Thank you so much for completing our survey about your recent stay with us. We are so happy to hear you enjoyed your time with us. We hope to have the opportunity to host you again in the future.