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"No kitchen and breakfast was gone"

"Caroline was star as far as customer service. Y'all don't support her. Hopefully she will find a better property to work in the area... Yoyr property initially seems great. But then you let crazy people take over the common area and shout into ththat they should have already disposed of, with people begging for cigarettes. With you or ignoring the rules that the door facing the back lot is locked at 10:00 p.m., yet you never do it.. Maybe it's a fault of upper management. I really think it is. This could be a great place to spend a night or a week but the lack of senior management Lets it or down. Is this a property you want to manage long-term? Or a cut and run venture. Because my experience over the last 8 days indicates that you are targeting the latter... There are so many things wrong with this property, some of which you could address, some of which are based on the building design, like Windows that don't block that noise from lending aircraft. You built a property adjacent to aircraft runways, but you didn't think that triple pane, windows or some others are sound. Sound deadening would be needed. You didn't think that the 5000 W lights in your parking lot might necessitate blinds the apartments you rent? I really expect this feedback to fall on deaf ears. No upfront meant to deaf people. . Just seems that these people are more deaf than thatln deaf... But I doubt any of this will get through to the owners of this property. I have more suggestions, like a hook f"

"Internet wasn’t working on TV"

"Wasn't what was advertised. Also had an issue with someone going in my room while i was gone and issue NEVER resolved. Everyone i talked to kept trying to guess what happened and said let them investigate and get back with me NEVER heard anything "

"They were able to check us in earlier. We showered and plugged in blow dryer to find the outlet doesn’t work. They did come up quickly to repair it but by that point we needed to be at a party unable to blow dry our hair,wet hair. The bathroom faucet smelled like sewage and there was no hot water for showers. We actually checked out a day early. Needless to say we would never stay there again or recommend it."

"Yes"

"Very friendly staff from front desk to Sam the bartender at the pool. Nice rooms, nice gym. Hotel had a lot going on with people everywhere. The two pools are pretty small for the volume of people. Good location. Close to highway and airport."

"Poolside cushions worn, underneath sectional empty drink cans, bar /restaurant opened, woman serving was unfriendly, food was good, she was on her phone and eating leaning against the bar, other staff excellent especially front desk woman, room spotless and room very comfortable also appreciated the upgrade. Checked in at 12 was appreciated thank you and we would certainly come back and recommend this hotel "

"Super clean room, smells so good, the view is incredible "