Check COVID-19 restrictions.

Sheraton Taitung Hotel

Photo gallery for Sheraton Taitung Hotel

Primary image
Outdoor pool
Outdoor pool
View from room
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Sheraton Taitung Hotel

Sheraton Taitung Hotel

4.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
Map
No.316, Zhengqi Rd., Taitung, Taitung County, 950

Explore the area

  • Popular LocationTaitung Night Market1 min walk
  • Popular LocationTiehuacun5 min walk
  • Popular LocationTaitung Railway Art Village6 min walk
  • AirportTaitung (TTT)11 min drive

Choose dates to view prices

About this area

Taitung

Sheraton Taitung Hotel is located in Taitung City Centre, a neighborhood in Taitung, and is in a regional park. Taitung Night Market and Tiehuacun are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Taitung Railway Art Village and Siaoyeliou. Fugang Fishery Harbor and Jialulan Recreation Area are also worth visiting.

What's nearby

  • Taitung Night Market - 1 min walk
  • Tiehuacun - 5 min walk
  • Taitung Railway Art Village - 6 min walk
  • Taitung Tianhou Temple - 10 min walk
  • Taitung Stadium - 11 min walk

Getting around

  • Taitung Station - 12 min drive
  • Taitung (TTT) - 11 min drive

About this property

Sheraton Taitung Hotel

Luxury Taitung hotel in Taitung City Centre, near Taitung Night Market
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a rooftop terrace are onsite. All 278 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with cable channels. Room service, coffee makers, and free bottled water are among the other amenities available to guests.
Sheraton Taitung Hotel offers 278 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Train station pick-up shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:00 AM: TWD 605 per person
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Restaurants on site

  • ALiHi
  • HOYEA
  • MOON BAR
  • BAR 16

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 9:30 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 27 to April 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: TWD 605 per person (approximately)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 3:30 PM to 9:30 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Taitung
Queena Plaza Hotel
Queena Plaza Taitung
Queena Plaza
Queena Plaza Hotel Taitung Taiwan
Sheraton Taitung Hotel Taiwan
Queena Plaza Hotel Taitung
Sheraton Taitung Hotel Hotel
Sheraton Taitung Hotel Taitung
Sheraton Taitung Hotel Hotel Taitung

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 321 out of 638 reviews
5 - Excellent 50%
Rating 4 - Good. 230 out of 638 reviews
4 - Good 36%
Rating 3 - Okay. 53 out of 638 reviews
3 - Okay 8%
Rating 2 - Poor. 29 out of 638 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 638 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Stayed 1 night in Dec 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Good experience with some limitations
Overall it was a pleasant experience, with clean rooms, good breakfast, and very friendly staff. However, too many services were missing, which are not ok for such a high tier hotel. Here below is the list for future customers' convenience: 1) Swimming pool not in function (only available on Fri and Sat) 2) Gym functioning only after 2pm 3) No room service at night time 4) Night bar closing early (22:00)
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable!
The hotel itself is very clean and service is perfect. But the outside environment is surprisingly n a mess. By the way, you have to park your car in hotel outside parking lot once your car is bigger than mid-size. The day I stayed is a rainy day. It is another negative feeling.
Stayed 1 night in May 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020