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Moon Light Hotel

3.0 star property
Guests warm themselves by the lobby fireplace while enjoying high-speed Wi-Fi and assistance from staff members who speak multiple languages at this welcoming hotel

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Moon Light Hotel in central Hsinchu City Centre greets travelers with a hearty breakfast buffet each morning. The cozy lobby features a fireplace for chilly evenings. Amenities include complimentary WiFi, a business center, and secure luggage storage.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
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About this property

Moon Light Hotel

  • Hotel near National Tsing Hua University
  • At Moon Light Hotel, you can look forward to a free breakfast buffet, a fireplace in the lobby, and a business center. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and smoke-free premises
    • Tour/ticket assistance, a front-desk safe, and luggage storage
    • Multilingual staff, a water dispenser, and an elevator
  • Room features
  • All 64 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and free bottled water.
  • Extra amenities include:
    • Bathrooms with deep soaking tubs and free toiletries
    • Flat-screen TVs with cable channels
    • Electric kettles, daily housekeeping, and desks

Similar properties

2 restaurants; breakfast, lunch, and dinner served
The Carlton Hsinchu
Hsinchu City Centre
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 919 reviews
The price is NT$2,068
NT$2,388 total
includes taxes & fees
May 25 - May 26
The Carlton Hsinchu
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Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Moon Light Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Moon Light Hotel?

Check-in begins at 3 PM.

What time is check-out at Moon Light Hotel?

Check-out is at 11 AM.

Does Moon Light Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one way fee applies.

Where is Moon Light Hotel located?

Located in Hsinchu City Centre, this hotel is steps from East Gate, Hsinchu Moat Park, and Hsinchu Image Museum. The Residence of Hsin Chih-Ping and Hsinchu City God Temple are also within 5 minutes. Hsinchu Station is only a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.4

Cleanliness

8.2

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 30 reviews
Rating 8 - Good. 14 out of 30 reviews
Rating 6 - Okay. 7 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間環境不錯，但開了空調後，會有煙味
Stayed 1 night in Sep 2019
Verified

8/10 Good

珊珊

Liked: Staff & service, property conditions & facilities, room comfort
簡單舒適，兩人住宿還配了三人房給我們，空間很大，很自在！離市區很近所以觀光購物都很方便，早餐雖然簡易但很有日式商務旅館的感覺，很好吃。只可惜門外隔音不大好，旅客在走廊說話在房間裡都聽得很清楚，但房間之間是聽不到的，所以只有在早上別人去吃早餐跟退房時候有被吵到，整體來說蠻推薦的。
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

臺灣に来たなぁ・・・と感じる臺灣おもてなしのホテルです。

とにかくスタッフが優しいです。日本語で気軽に声をかけてくださり、地元情報もたくさんいただきました。日本語のみで滞在できます。ロケーションもとても良いです。言葉が不自由な短期旅行者にお薦めします。
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Amenities
スタッフの方が皆さん非常に親切です。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Shuwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯人員親切。冷氣溫度不能調，很冷。
Stayed 1 night in Jul 2019
Verified

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoyed my stay

Room clean a bit stale smelling, opening window solved that. Beds VERY firm and AC worked but not veey strong. Staff spoke a little English, yet very friendly & helpful. Wifi was so-so, sometimes worked well other times stop working every 5 min. Breakfast very Japanese, but did have yogurt, toast, rice porrige, and fruit. Coffee was great. Walking distance to train station, lots of food & shopping nearby.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Verified traveler

沒有冷氣，還拿一台髒到不行的電扇來，真是無言
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

賑やかな立地

駅からも近く便利な立地、感じの良いスタッフだったが、部屋は煙草と埃のにおいが染み着いていた。あと数千円プラスして別のホテルに泊まった方が良いと思った。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
地點超好，距離多個景點都很方便。飯店很乾淨，服務人員很親切。除了冷氣溫度因為是固定的，較難控制，其他都很棒
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
希望早餐供應能延至10點。謝謝
Stayed 1 night in Jan 2019
Verified

8/10 Good

YITING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點不錯
Stayed 3 nights in Dec 2018
Verified

8/10 Good

HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體還不錯

沒有停車場，不過飯店人員會指示停哪裡也不會太遠。不習慣是床比較硬，枕頭比較低。服務態度很好及房間也很乾淨～附近吃東西也很方便～
Stayed 1 night in Dec 2018
Verified

8/10 Good

バナナフォックス

Liked: Staff & service, room comfort
ホテルの設備はかなり古いのは否めませんが、 日本人サラリーマン御用達のホテルなのか、 基本的なものはそろっています。 受け付けのお姉さん(おばちゃん)も日本語ペラペラです。 朝食もこの値段にしては美味しかった。 種類は少なかったのですが、朝から腹いっぱい食べなくてもいいでしょう。 9階の部屋だったのですが、風が強く吹いた時、 外の看板の布がバタバタいう音が気になりました。 場所的には、東門の警察署から入ってすぐ、 城隍廟や市役所にも近いし、 今新竹で話題の「東門市場」飲み屋街の隣だし、 いうことなしです。 最低ランクのホテルに500元プラスしただけで泊まれたので、 お得だと思います。
Stayed 1 night in Dec 2018
Verified

8/10 Good

Kenneth

Liked: Staff & service, room comfort
地點方便，近火車站，周邊食肆林立。房間大，不新、不髒，價錢合理，只是短留一晚，可以接受，沒什麼好挑剔
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

飯店大乾淨

服務態度普通，房間大乾淨，早餐難吃
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

chuen shing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體感受不好太舊

整體感受不好太舊
Stayed 1 night in Nov 2018
Verified

8/10 Good

KWOK MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通方便

近鐵路站，飲食及購物方便
Stayed 5 nights in Sep 2018
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
外面吵，浴室莫名奇妙出水聲，
Stayed 1 night in Aug 2018
Verified

6/10 Okay

MENG CHUN

空調太冷，不過離城隍廟口很近，算是很便利
Stayed 1 night in Aug 2018
Verified

8/10 Good

YUEH CHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐選擇性少
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點適合坐車族，路程離公車站及火車站近，服務人員親切，居住環境乾淨舒適。
Verified

6/10 Okay

koichi

Disliked: Staff & service
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Chiwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019