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Reviews of Wallacia Hotel

4 out of 5
Wallacia Hotel
1590 Mulgoa Road, Wallacia, NSW

Reviews

7.2

Good

Rating 10 - Excellent. 79 out of 351 reviews" "
Rating 8 - Good. 134 out of 351 reviews" "
Rating 6 - Okay. 75 out of 351 reviews" "
Rating 4 - Poor. 36 out of 351 reviews" "
Rating 2 - Terrible. 27 out of 351 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Geraldine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff and the accommodation was clean and satisfactory.
Stayed 1 night in Mar 2024

4/10 Poor

Karen

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Have stayed here many times and no problems…this time was given a twin room which I did NOT ask for when I booked on the website. I was given a choice to pick what type of room I wanted. The lady who checked us in knew that I was there with my partner and we always get a queen room why did the lady checking us in not tell us that it was a twin room? Also the carpet in the room was safe as it had lifted as you walked in the door and I stumbled on it and was lucky my partner stopped me from falling
Stayed 1 night in Mar 2024

6/10 Okay

Pradip

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and beds are comfortable.. a regular stop for me on my way through. Food at the bistro is great too.
Stayed 1 night in Feb 2024

6/10 Okay

Haroldo

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
What to expect in a country side area?
The booked room had noisy AC. 2 days later manager was able to accommodate us in another room with silent AC. Staff is good, location is 1 hour from Sydney, and hotel needs serious renovation, including carpets and elevator. After all it was a reasonable staying in nice country side area with good restaurant options.
Stayed 8 nights in Dec 2023

10/10 Excellent

Chantel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely heritage hotel nestled at the base of the Blue Mountains. We thoroughly enjoyed our stay at Wallacia Hotel - lovely staff, nice dining down stairs and rooms with wonderful views. About a hour’s drive from the hustle and bustle of Sydney CBD. Thanks Wallacia Hotel team, we’ll be back again!
Stayed 5 nights in Dec 2023

10/10 Excellent

Chantal

Stayed 1 night in Nov 2023

2/10 Terrible

julie

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole property is in need of a renovation and there is no reception for the hotel , can’t access the front door of the property have to walk all the way around the back. Lift didn’t work don’t think it has worked for a good while . Absolutely no wheelchair access to the anything. It’s a shambles basically.
Stayed 1 night in Oct 2023

4/10 Poor

Connor

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The carpet was noticeably dirty which was a bit of turn off but the bed was comfortable and clean. They have massive flood lights that shine on the front of the property and into the room which means it's hard to sleep. There are better places out there for less money.
Stayed 2 nights in Sep 2023

8/10 Good

Emily

Stayed 1 night in Sep 2023

2/10 Terrible

Janine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Tracy

Stayed 1 night in Jul 2023

6/10 Okay

Jehan

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The rooms were well set up and clean.
Stayed 3 nights in Jun 2023

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic Charm
Sadly a bit run down but still a beautiful building in a scenic location. Request a balcony room and you'll have lovely views towards Warragamba Dam, & a bit more space to relax. Rooms are adequately sized and clean with wonderfully comfortable beds, made with fresh white linen. The lively clientele downstairs can't be heard from your room but neighbouring guests can potentially prevent that much-needed sleep-in. Enjoy a drink and/or meal downstairs, where they have a great kids' area, or explore the local restaurants. We enjoyed dinner at the Workers Hubertus Club (they have a courtesy bus) & fabulous coffee/brunch at Gemma-Lee's Cafe.
Stayed 1 night in Jun 2023

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

10/10 Excellent

Roslyn

Stayed 1 night in Jun 2023

6/10 Okay

George

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No fan in windowless bathroom and no rubber on showerscreen which created flooding
Stayed 4 nights in Jun 2023

6/10 Okay

Judith

Liked: Staff & service
Stayed 2 nights in Jun 2023

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room very dirty. Staff walking into room at anytime. Very noisy.
Stayed 2 nights in Jun 2023

2/10 Terrible

Janine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken amenities in room. Loud bands playing nightly till 12pm not able to sleep. No housekeeping as stated so had to but own supplies and no clean linen. Linen is all stained ,room also dirty. No reception or person to help in accommodation area, only bar staff. Do not stay here
Stayed 3 nights in Jun 2023

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Takahiro

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The photos looked nicer than it was. Carpets stained and dirty, some of the light switches were broken.
Stayed 1 night in May 2023

10/10 Excellent

Anthony

Stayed 1 night in May 2023

8/10 Good

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable and convenient location
Stayed 1 night in May 2023

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Peter

Stayed 1 night in Mar 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was
Stayed 1 night in Mar 2023

10/10 Excellent

Maree

Traveled with family
Liked: Cleanliness, staff & service, amenities
It's a lovely place . Takes you back to the grand old houses of days gone by.
Stayed 2 nights in Mar 2023

8/10 Good

Hayley

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is clean and the staff were lovely. Very helpful with getting a folding bed for my son when it wasn't in the room on arrival. It was a bit confusing to find the accomodation entry and the building is looking tired. We didn't attend the bar or food options, but they looked to be fresh, clean and popular with the locals.
Stayed 1 night in Feb 2023

4/10 Poor

Sharon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Wallacia Hotel is a tired old lady in need of a facelift
Stayed 1 night in Feb 2023

4/10 Poor

Janet

Liked: Staff & service, amenities
Stayed 1 night in Feb 2023

8/10 Good

Earl

Stayed 1 night in Feb 2023

2/10 Terrible

Warren

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, not what ad said. Mountain view room…. If you stood on the bed maybe see something out the tiny window. Should be classed as hostel dorm
Stayed 1 night in Feb 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a sign on the front door to tell guests to go around the back and check in at the bar. The front door is locked.
Stayed 1 night in Feb 2023

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dislikes for this establishment, rooms were good, staff were friendly snd helpfull
Stayed 1 night in Feb 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation and food was excellent.
Stayed 1 night in Nov 2022

6/10 Okay

Kerri and Kingsley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff were great but we had a room right on the main road which was extremely noisy so no sleep for the three nights we stayed - horrendous!!
Stayed 3 nights in Nov 2022

10/10 Excellent

Jan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely having a bath tub in the room.
Stayed 2 nights in Oct 2022

2/10 Terrible

Ben

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete hole! The manager was rude and arrogant. They allow smoking inside so the room was always smokey and being right on a roundabout on mulgoa rd it was noisy all night.
Stayed 7 nights in Oct 2022

8/10 Good

qunqiao

Stayed 4 nights in Nov 2021

8/10 Good

Chang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Sangeetha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and staffs are helpful.
Stayed 2 nights in Sep 2022

4/10 Poor

Kimberley

Stayed 1 night in Sep 2022

10/10 Excellent

Kristy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoyed our stay. Having 2 children 3 and under, the 2 bedroom room was great.
Stayed 1 night in Aug 2022

6/10 Okay

Arlene

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is a fabulous 1930 style grand old lady. I expect the main business income isn’t from the hotel as it has a big TAB and country pub feel, currently undergoing renovations in the pub over next year. The kitchen was excellent pub grub with an extensive menu, and open till 9. Staff were friendly and helpful both in the night and following morning. You can see the attempts to upgrade to bedroom area, it has been modernised with good securityThe carpet in corridors have seen better days. If you’re not too fussy about bright shiny new looking , at an attractive room rate then the location is a good central start to a hawkesbury holiday. The road to Wallacia is undergoing upgrade so expect lengthy roadworks.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Location was convenient to our function. Breakfast was okay. Quiet for a pub on Saturday night. Some confusion with our rooms and the cost.
Stayed 1 night in Jul 2022

10/10 Excellent

Mickey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the bar bit pricey compared
Stayed 1 night in Jul 2022

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, property conditions & facilities
On arrival both rooms had not been cleaned. The entire hotel was disgusting.
Stayed 4 nights in Apr 2022