We had a very poor visit. We were given a disabled room, the fixtures and fittings in the room were not the same ‘gold finish’ as a normal room Bd the bed was not the queen bed we’d paid for. We were finally moved on our last night, the difference in room was astonishing and I was angry we’d been fobbed off for other nights. When we checked out they tried to charge us for dinning in the restaurant, and practically called us liars when we said we hadn’t dined there. ‘ I was told you must of forgotten’ . They spent 30mins looking through receipts which proved someone else had given the wrong room number. No apology given. The location was good. But we wouldn’t stay here again, I’m requesting a refund I was so upset with this hotel. The pool is tiny, and I’ve pictures of broken sunbeds. Not the 5 star as advertised. Disabled room a 3 at most.