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"Close to walking distance to Darling Harbour and the lower end of the CBD. Very clean, staff friendly, courteous, and obliging, food well prepared and tasty, rooms very clean and well appointed - highly recommend."

"Stayed quite a few times previously, will stay again very soon."

"Excellent location "

"Room was great. Fabulous window seat with glimpses of the harbour bridge. Staff were very friendly"

"Great location in the CBD, a modern 5 star hotel with historic highlights of the old GPO "

"Very convenient for the international terminal at Melbourne Airport. Reception staff friendly and efficient. Room clean and bed comfortable. Bathroom arrangements unusual, with separate w.c. and shower room. Hand basin in the bedroom. Being close to the airport there was a smell of aviation fuel in the bedroom, which was not pleasant. (Window closed)."

"The room was decent with modern touches. There is a slight smell when you run the water initially but then goes away. There hotel is in a great location and the staff are very friendly (Thank you Mild)"

"Very poor customer service. Unfair treatment."

"The check in was not welcoming and it felt like they were doing us a favour. Check in was 3pm and we were emailed to advise our room was available an hour early so that was appreciated. P"